2018-03-09 09:32:33 |
Michael Thayer |
bug |
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added bug |
2018-03-23 09:26:03 |
Michael Thayer |
bug task added |
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linux-meta (Ubuntu) |
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2018-03-23 09:30:03 |
Ubuntu Kernel Bot |
affects |
linux-meta (Ubuntu) |
linux (Ubuntu) |
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2018-03-23 10:00:06 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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2018-03-23 11:38:31 |
Michael Thayer |
tags |
amd64 apport-bug bionic third-party-packages wayland-session |
amd64 apport-bug apport-collected bionic third-party-packages wayland-session |
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2018-03-23 11:38:31 |
Michael Thayer |
description |
Some time after upgrading to Bionic, I have found that openconnect has some trouble keeping a VPN connection open to our company VPN. Since openconnect in Bionic seems to be based on the same upstream release as in Artful I assume that the problem is more likely to be in the kernel, and the timing of when it started could fit the kernel upgrade from 4.13 to 4.15.. I regularly see this in the output:
SSL read error: Error in the pull function.; reconnecting.
SSL negotiation with <server>
SSL connection failure: The operation timed out
sleep 10s, remaining timeout 300s
SSL negotiation with <server>
SSL connection failure: The operation timed out
sleep 20s, remaining timeout 290
...
Interestingly I just now saw it recover from that problem for the first time I am aware of.
I know that it would make sense to test it with the old kernel, and I will try that some time (I don't reboot that often, and am not always on VPN). In the mean time, I am creating this report in the hope that it will ring some bell with someone.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: openconnect 7.08-3
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 9 10:25:56 2018
InstallationDate: Installed on 2017-10-24 (135 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
SourcePackage: openconnect
UpgradeStatus: Upgraded to bionic on 2018-02-06 (30 days ago) |
Some time after upgrading to Bionic, I have found that openconnect has some trouble keeping a VPN connection open to our company VPN. Since openconnect in Bionic seems to be based on the same upstream release as in Artful I assume that the problem is more likely to be in the kernel, and the timing of when it started could fit the kernel upgrade from 4.13 to 4.15.. I regularly see this in the output:
SSL read error: Error in the pull function.; reconnecting.
SSL negotiation with <server>
SSL connection failure: The operation timed out
sleep 10s, remaining timeout 300s
SSL negotiation with <server>
SSL connection failure: The operation timed out
sleep 20s, remaining timeout 290
...
Interestingly I just now saw it recover from that problem for the first time I am aware of.
I know that it would make sense to test it with the old kernel, and I will try that some time (I don't reboot that often, and am not always on VPN). In the mean time, I am creating this report in the hope that it will ring some bell with someone.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: openconnect 7.08-3
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 9 10:25:56 2018
InstallationDate: Installed on 2017-10-24 (135 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
SourcePackage: openconnect
UpgradeStatus: Upgraded to bionic on 2018-02-06 (30 days ago)
---
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: michael 1608 F.... pulseaudio
/dev/snd/controlC1: michael 1608 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=701963f8-cca7-4480-b062-4d2d5006f10d
InstallationDate: Installed on 2017-10-24 (149 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Dell Inc. Latitude E7440
Package: openconnect 7.08-3
PackageArchitecture: amd64
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 4.15.0-12.13-generic 4.15.7
RelatedPackageVersions:
linux-restricted-modules-4.15.0-12-generic N/A
linux-backports-modules-4.15.0-12-generic N/A
linux-firmware 1.173
Tags: wayland-session bionic wayland-session
Uname: Linux 4.15.0-12-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-02-06 (44 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 02/02/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0WK2DM
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd02/02/2015:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn0WK2DM:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc. |
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2018-03-23 11:38:32 |
Michael Thayer |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088046/+files/AlsaInfo.txt |
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2018-03-23 11:38:33 |
Michael Thayer |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088047/+files/CRDA.txt |
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2018-03-23 11:38:35 |
Michael Thayer |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088048/+files/CurrentDmesg.txt |
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2018-03-23 11:38:36 |
Michael Thayer |
attachment added |
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Dependencies.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088049/+files/Dependencies.txt |
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2018-03-23 11:38:37 |
Michael Thayer |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088050/+files/IwConfig.txt |
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2018-03-23 11:38:38 |
Michael Thayer |
attachment added |
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JournalErrors.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088051/+files/JournalErrors.txt |
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2018-03-23 11:38:39 |
Michael Thayer |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088052/+files/Lspci.txt |
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2018-03-23 11:38:40 |
Michael Thayer |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088053/+files/Lsusb.txt |
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2018-03-23 11:38:42 |
Michael Thayer |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088054/+files/ProcCpuinfoMinimal.txt |
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2018-03-23 11:38:43 |
Michael Thayer |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088055/+files/ProcEnviron.txt |
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2018-03-23 11:38:44 |
Michael Thayer |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088056/+files/ProcInterrupts.txt |
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2018-03-23 11:38:45 |
Michael Thayer |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088057/+files/ProcModules.txt |
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2018-03-23 11:38:46 |
Michael Thayer |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088058/+files/PulseList.txt |
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2018-03-23 11:38:47 |
Michael Thayer |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088059/+files/RfKill.txt |
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2018-03-23 11:38:50 |
Michael Thayer |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088060/+files/UdevDb.txt |
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2018-03-23 11:38:53 |
Michael Thayer |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088061/+files/WifiSyslog.txt |
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2018-03-23 11:39:48 |
Michael Thayer |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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2018-03-27 15:54:48 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
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2018-03-27 15:54:54 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Triaged |
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2018-03-31 21:19:33 |
Launchpad Janitor |
openconnect (Ubuntu): status |
New |
Confirmed |
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2018-05-09 02:56:27 |
Florian Fainelli |
bug |
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added subscriber Florian Fainelli |