Activity log for bug #1754601

Date Who What changed Old value New value Message
2018-03-09 09:32:33 Michael Thayer bug added bug
2018-03-23 09:26:03 Michael Thayer bug task added linux-meta (Ubuntu)
2018-03-23 09:30:03 Ubuntu Kernel Bot affects linux-meta (Ubuntu) linux (Ubuntu)
2018-03-23 10:00:06 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2018-03-23 11:38:31 Michael Thayer tags amd64 apport-bug bionic third-party-packages wayland-session amd64 apport-bug apport-collected bionic third-party-packages wayland-session
2018-03-23 11:38:31 Michael Thayer description Some time after upgrading to Bionic, I have found that openconnect has some trouble keeping a VPN connection open to our company VPN. Since openconnect in Bionic seems to be based on the same upstream release as in Artful I assume that the problem is more likely to be in the kernel, and the timing of when it started could fit the kernel upgrade from 4.13 to 4.15.. I regularly see this in the output: SSL read error: Error in the pull function.; reconnecting. SSL negotiation with <server> SSL connection failure: The operation timed out sleep 10s, remaining timeout 300s SSL negotiation with <server> SSL connection failure: The operation timed out sleep 20s, remaining timeout 290 ... Interestingly I just now saw it recover from that problem for the first time I am aware of. I know that it would make sense to test it with the old kernel, and I will try that some time (I don't reboot that often, and am not always on VPN). In the mean time, I am creating this report in the hope that it will ring some bell with someone. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: openconnect 7.08-3 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Mar 9 10:25:56 2018 InstallationDate: Installed on 2017-10-24 (135 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) SourcePackage: openconnect UpgradeStatus: Upgraded to bionic on 2018-02-06 (30 days ago) Some time after upgrading to Bionic, I have found that openconnect has some trouble keeping a VPN connection open to our company VPN. Since openconnect in Bionic seems to be based on the same upstream release as in Artful I assume that the problem is more likely to be in the kernel, and the timing of when it started could fit the kernel upgrade from 4.13 to 4.15.. I regularly see this in the output: SSL read error: Error in the pull function.; reconnecting. SSL negotiation with <server> SSL connection failure: The operation timed out sleep 10s, remaining timeout 300s SSL negotiation with <server> SSL connection failure: The operation timed out sleep 20s, remaining timeout 290 ... Interestingly I just now saw it recover from that problem for the first time I am aware of. I know that it would make sense to test it with the old kernel, and I will try that some time (I don't reboot that often, and am not always on VPN). In the mean time, I am creating this report in the hope that it will ring some bell with someone. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: openconnect 7.08-3 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Mar 9 10:25:56 2018 InstallationDate: Installed on 2017-10-24 (135 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) SourcePackage: openconnect UpgradeStatus: Upgraded to bionic on 2018-02-06 (30 days ago) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: michael 1608 F.... pulseaudio /dev/snd/controlC1: michael 1608 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=701963f8-cca7-4480-b062-4d2d5006f10d InstallationDate: Installed on 2017-10-24 (149 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Dell Inc. Latitude E7440 Package: openconnect 7.08-3 PackageArchitecture: amd64 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-12-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash ProcVersionSignature: Ubuntu 4.15.0-12.13-generic 4.15.7 RelatedPackageVersions: linux-restricted-modules-4.15.0-12-generic N/A linux-backports-modules-4.15.0-12-generic N/A linux-firmware 1.173 Tags: wayland-session bionic wayland-session Uname: Linux 4.15.0-12-generic x86_64 UpgradeStatus: Upgraded to bionic on 2018-02-06 (44 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 02/02/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A14 dmi.board.name: 0WK2DM dmi.board.vendor: Dell Inc. dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA14:bd02/02/2015:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn0WK2DM:rvr:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E7440 dmi.product.version: 01 dmi.sys.vendor: Dell Inc.
2018-03-23 11:38:32 Michael Thayer attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088046/+files/AlsaInfo.txt
2018-03-23 11:38:33 Michael Thayer attachment added CRDA.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088047/+files/CRDA.txt
2018-03-23 11:38:35 Michael Thayer attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088048/+files/CurrentDmesg.txt
2018-03-23 11:38:36 Michael Thayer attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088049/+files/Dependencies.txt
2018-03-23 11:38:37 Michael Thayer attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088050/+files/IwConfig.txt
2018-03-23 11:38:38 Michael Thayer attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088051/+files/JournalErrors.txt
2018-03-23 11:38:39 Michael Thayer attachment added Lspci.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088052/+files/Lspci.txt
2018-03-23 11:38:40 Michael Thayer attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088053/+files/Lsusb.txt
2018-03-23 11:38:42 Michael Thayer attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088054/+files/ProcCpuinfoMinimal.txt
2018-03-23 11:38:43 Michael Thayer attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088055/+files/ProcEnviron.txt
2018-03-23 11:38:44 Michael Thayer attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088056/+files/ProcInterrupts.txt
2018-03-23 11:38:45 Michael Thayer attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088057/+files/ProcModules.txt
2018-03-23 11:38:46 Michael Thayer attachment added PulseList.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088058/+files/PulseList.txt
2018-03-23 11:38:47 Michael Thayer attachment added RfKill.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088059/+files/RfKill.txt
2018-03-23 11:38:50 Michael Thayer attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088060/+files/UdevDb.txt
2018-03-23 11:38:53 Michael Thayer attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1754601/+attachment/5088061/+files/WifiSyslog.txt
2018-03-23 11:39:48 Michael Thayer linux (Ubuntu): status Incomplete Confirmed
2018-03-27 15:54:48 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2018-03-27 15:54:54 Joseph Salisbury linux (Ubuntu): status Confirmed Triaged
2018-03-31 21:19:33 Launchpad Janitor openconnect (Ubuntu): status New Confirmed
2018-05-09 02:56:27 Florian Fainelli bug added subscriber Florian Fainelli