package open-vm-tools 2:10.0.7-3227872-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Arseny Kravchenko]

Bash on Ubuntu on Windows

Occurs while trying to do-release-upgrade to upgrade trusty to xenial as suggested on https://blogs.windows.com/windowsexperience/2016/09/28/announcing-windows-10-insider-preview-build-14936-for-pc/

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: open-vm-tools 2:10.0.7-3227872-2ubuntu1
Uname: Linux 3.4.0+ x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
Date: Thu Sep 29 02:17:01 2016
Dmesg:

DpkgHistoryLog:
 Start-Date: 2016-09-29 02:16:31
 Install: libhttp-message-perl:amd64 (6.11-1, automatic), libencode-locale-perl:amd64 (1.05-1, automatic), libcgi-fast-perl:amd64 (1:2.10-1, automatic), libhttp-date-perl:amd64 (6.02-1, automatic), liblwp-mediatypes-perl:amd64 (6.02-1, automatic), libfcgi-perl:amd64 (0.77-1build1, automatic), libcgi-pm-perl:amd64 (4.26-1, automatic), libio-html-perl:amd64 (1.001-1, automatic), libhtml-tagset-perl:amd64 (3.20-2, automatic), libhtml-parser-perl:amd64 (3.72-1, automatic), liburi-perl:amd64 (1.71-1, automatic)
 Upgrade: libparse-debianchangelog-perl:amd64 (1.2.0-1ubuntu1, 1.2.0-8)
DuplicateSignature:
 package:open-vm-tools:2:10.0.7-3227872-2ubuntu1
 Setting up open-vm-tools (2:10.0.7-3227872-2ubuntu1) ...
 udevadm trigger is not permitted while udev is unconfigured.
 dpkg: error processing package open-vm-tools (--configure):
  subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.12~ubuntu16.04.1
SourcePackage: open-vm-tools
Title: package open-vm-tools 2:10.0.7-3227872-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2016-09-28 (0 days ago)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Bryce Harrington (bryce)]

Standard support for Ubuntu 16.04 has ended.

The log files are a bit too terse to hypothesize what may have gone wrong, but a common issue can be a discrepancy between the installed kernel version, and what vmware is expecting.

If this issue re-occurs on newer versions of Ubuntu please file a new bug report with the corresponding log and config files.