package open-vm-tools 2:9.4.0-1280544-5ubuntu6.2 [modified: usr/bin/vmware-hgfsclient usr/bin/vmware-toolbox-cmd] failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[Keith Teare]

package didnt complete installation

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: open-vm-tools 2:9.4.0-1280544-5ubuntu6.2 [modified: usr/bin/vmware-hgfsclient usr/bin/vmware-toolbox-cmd]
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
Date: Sat Jan 10 16:25:48 2015
DuplicateSignature: package:open-vm-tools:2:9.4.0-1280544-5ubuntu6.2 [modified: usr/bin/vmware-hgfsclient usr/bin/vmware-toolbox-cmd]:subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2011-05-02 (1349 days ago)
InstallationMedia: Ubuntu-Server 11.04 "Natty Narwhal" - Release amd64 (20110426)
SourcePackage: open-vm-tools
Title: package open-vm-tools 2:9.4.0-1280544-5ubuntu6.2 [modified: usr/bin/vmware-hgfsclient usr/bin/vmware-toolbox-cmd] failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to trusty on 2014-04-18 (267 days ago)
modified.conffile..etc.vmware.tools.tools.conf:

mtime.conffile..etc.pam.d.vmtoolsd: 2014-11-16T20:02:14.388648
mtime.conffile..etc.vmware.tools.tools.conf: 2014-11-17T09:22:44.057064
mtime.conffile..etc.xdg.autostart.vmware.user.desktop: 2014-11-16T20:02:16.669788

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Bryce Harrington (bryce)]

Standard support for Ubuntu 14.04 has ended.

If this issue re-occurs on newer versions of Ubuntu please file a new bug report with the corresponding log and config files.