SIM unlock dialog can not be brought up on arale at all

Bug #1465214 reported by Oliver Grawert on 2015-06-15
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Critical
Pat McGowan
indicator-network (Ubuntu)
Critical
Pete Woods
indicator-network (Ubuntu RTM)
Undecided
Unassigned
ofono (Ubuntu)
Critical
Alfonso Sanchez-Beato
unity8 (Ubuntu)
Critical
Pete Woods

Bug Description

moving my SIM from my krillin to the arale leaves me with a locked SIM that can not be unlocked ...
the unlock dialog on boot does not come up at all, the unlock button in indicator or system-settings is a complete no-op
using the enter-pin script from ofono-scripts works.

the krillin and arale use the exact same rc-proposed image and as mentioned above it works flawless with krillin.

phablet@ubuntu-phablet:~$ system-image-cli -i
current build number: 24
device name: arale
channel: ubuntu-touch/rc-proposed/meizu.en
last update: 2015-06-15 11:23:56
version version: 24
version ubuntu: 20150615
version device: 20150608-6e66f3c
version custom: 20150602-731-5-32

syslog at: http://paste.ubuntu.com/11718529/

Related branches

Jean-Baptiste Lallement (jibel) wrote :

Confirmed on the same image than the OP. It worked only once for me, then on another boot it prompted me for a PUK code, otherwise I get no prompt on boot and no unlock dialog when I tap on 'unlock' in the indicator.

Changed in ofono (Ubuntu):
importance: Undecided → Critical
status: New → Confirmed
Dave Morley (davmor2) wrote :

I'm not seeing this in the uk on giffgaff.
I do see a small delay a box slowly appear at the top of screen and then the unlock pin dialogue emerge.

Dave Morley (davmor2) wrote :

That was on image 2 for ota4 testing will retest on the current rc-proposed image once I am done with the current testing.

Jean-Baptiste Lallement (jibel) wrote :

I tried with another SIM and the PIN unlock dialog is displayed every time.

Pete Woods (pete-woods) wrote :

Tried a bunch of different UK SIMs in my Arale and all of them unlocked successfully (or produced the correct SIM permanently blocked error, on my blocked SIM)

Jean-Baptiste Lallement (jibel) wrote :

The issue is also reproducible on rc/meizu.en #1

Pete Woods (pete-woods) wrote :

I'm going to need a SIM card that triggers this behaviour to be able to try and debug it.

tags: added: lt-blocker lt-category-visible
Bill Filler (bfiller) on 2015-06-16
Changed in ofono (Ubuntu):
assignee: nobody → Alfonso Sanchez-Beato (alfonsosanchezbeato)
Changed in unity8 (Ubuntu):
assignee: nobody → Pete Woods (pete-woods)
Jean-Baptiste Lallement (jibel) wrote :

This is a SIM from a French carrier SFR. output of list-modems attached.

Pete Woods (pete-woods) on 2015-06-16
Changed in ofono (Ubuntu):
status: Confirmed → Incomplete
Changed in unity8 (Ubuntu):
importance: Undecided → Critical
status: New → Incomplete
Changed in indicator-network (Ubuntu):
status: New → In Progress
importance: Undecided → Critical
assignee: nobody → Pete Woods (pete-woods)
Łukasz Zemczak (sil2100) wrote :
Download full text (7.1 KiB)

This bug was fixed in the package indicator-network 0.5.1+15.04.20150618.1-0ubuntu1 in https://launchpad.net/~ci-train-ppa-service/+archive/ubuntu/stable-phone-overlay

---------------

indicator-network (0.5.1+15.04.20150618.1-0ubuntu1) vivid; urgency=medium

  [ Pete Woods ]
  * Add debugging to figure out what's happening to the SIM unlock on
    Arale (LP: #1465214)

indicator-network (0.5.1+15.10.20150604-0ubuntu1) wily; urgency=medium

  [ Pete Woods ]
  * Remove unity8 dependency to break cycle

indicator-network (0.5.1+15.10.20150519-0ubuntu1) wily; urgency=medium

  [ Antti Kaijanmäki ]
  * Fix .pc file and docs. (LP: #1456307)

indicator-network (0.5.1+15.04.20150513.1-0ubuntu1) vivid; urgency=medium

  [ Pete Woods ]
  * Add flight mode and wifi toggles to connectivity service interface
    removed: tests/integration/CMakeLists.txt
    tests/integration/connectivity-cpp/ tests/integration/connectivity-
    cpp/CMakeLists.txt tests/integration/connectivity-cpp/mocks/
    tests/integration/connectivity-cpp/mocks/urfkill.h
    tests/integration/connectivity-cpp/sig_term_catcher.h
    tests/integration/connectivity-cpp/test_data.h.in
    tests/integration/connectivity-cpp/test_flight_mode.cpp
    tests/integration/connectivity-cpp/test_networking_status.cpp
    tests/integration/connectivity-cpp/test_service.h
    tests/integration/connectivity-cpp/test_wifi_connect.cpp
    tests/integration/connectivity-cpp/test_wifi_link.cpp
    tests/integration/connectivity-cpp/test_wifi_link_dedup.cpp
    tests/integration/connectivity-cpp/test_wifi_link_enable_disable.cpp
    tests/integration/indicator/ tests/unit/indicator/CMakeLists.txt
    tests/unit/indicator/menuitems/CMakeLists.txt tests/unit/menumodel-
    cpp/CMakeLists.txt tests/unit/secret-agent/CMakeLists.txt
    tests/unit/test_variant.h added:
    data/org.freedesktop.DBus.Properties.xml src/connectivity-api/
    src/connectivity-api/CMakeLists.txt src/connectivity-
    api/connectivity-qml/ src/connectivity-api/connectivity-
    qml/CMakeLists.txt src/connectivity-api/connectivity-qt/
    src/connectivity-api/connectivity-qt/CMakeLists.txt
    src/connectivity-api/connectivity-qt/connectivityqt/
    src/connectivity-api/connectivity-qt/connectivityqt/connectivity.cpp
    src/connectivity-api/connectivity-qt/connectivityqt/connectivity.h
    src/connectivity-api/connectivity-qt/connectivityqt/internal/
    src/connectivity-api/connectivity-qt/connectivityqt/internal/dbus-
    property-cache.cpp src/connectivity-api/connectivity-
    qt/connectivityqt/internal/dbus-property-cache.h
    tests/integration/indicator-network-test-base.cpp
    tests/integration/indicator-network-test-base.h
    tests/integration/test-connectivity-api.cpp renamed:
    src/connectivity-cpp/ => src/connectivity-api/connectivity-cpp/
    src/qdbus-stubs/DBusTypes.h => src/qdbus-stubs/dbus-types.h
    tests/integration/indicator/CMakeLists.txt =>
    tests/integration/CMakeLists.txt
    tests/integration/indicator/TestIndicatorNetworkService.cpp =>
    tests/integration/test-indicator.cpp tests/unit/secret-
    agent/TestSecretAgent.cpp => tests/unit/secret-agent/test-secret-
    agent.cpp
  * Fixed some clang...

Read more...

Changed in indicator-network (Ubuntu RTM):
status: New → Fix Released
Changed in canonical-devices-system-image:
assignee: nobody → Pat McGowan (pat-mcgowan)
importance: Undecided → Critical
milestone: none → ww28-2015
status: New → Fix Released
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package indicator-network - 0.5.1+15.10.20150618.1-0ubuntu1

---------------
indicator-network (0.5.1+15.10.20150618.1-0ubuntu1) wily; urgency=medium

  [ Pete Woods ]
  * Add debugging to figure out what's happening to the SIM unlock on
    Arale (LP: #1465214)

 -- CI Train Bot <email address hidden> Thu, 18 Jun 2015 13:48:53 +0000

Changed in indicator-network (Ubuntu):
status: In Progress → Fix Released
Changed in ofono (Ubuntu):
status: Incomplete → Invalid
Oliver Grawert (ogra) wrote :

I dont think "* Add debugging to figure out what's happening" can actually be called "Fix Released", re-opening ...

Changed in indicator-network (Ubuntu):
status: Fix Released → In Progress
Changed in indicator-network (Ubuntu RTM):
status: Fix Released → Won't Fix
Pat McGowan (pat-mcgowan) wrote :

thanks ogra missed that

Changed in canonical-devices-system-image:
status: Fix Released → In Progress

It is really fixed, the commit message is wrong and should have been:
"Wait for SIM Manager interface to be fully initialised before we try and unlock any SIMs"

Changed in indicator-network (Ubuntu):
status: In Progress → Fix Released
Changed in canonical-devices-system-image:
status: In Progress → Fix Released
Pat McGowan (pat-mcgowan) wrote :

This is fixed in vivid overlay

Changed in indicator-network (Ubuntu RTM):
status: Won't Fix → Fix Released
Pete Woods (pete-woods) on 2015-07-03
Changed in unity8 (Ubuntu):
status: Incomplete → Invalid
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