Roaming does not function on Aquaris

Bug #1443024 reported by Paco Molinero
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ofono (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I can not used my Ubuntu Phone (Aquaris 4.5 Ubuntu Edition) in my last trip to France and Turkey because roaming does not work at any time. Changing the sim to an Android device it works properly.

The setup for operator is Automatic but there does not show operators on the screen.

Carrier: Jazztel (Spain)

Tony Espy (awe)
Changed in ofono (Ubuntu):
status: New → Incomplete
Revision history for this message
Tony Espy (awe) wrote :

@Paco

Sorry to hear of your problem...

Were you able to make voicecalls or send/receive SMS, or was the phone completely unregistered? If you pull down the network menu, what was displayed for the SIM status?

Have you installed all of the latest updates?

Finally, could you post the OS string from Settings::About this phone?

Revision history for this message
Paco Molinero (franciscomol) wrote :

Hi Tony,

I was unable to make voice calls, send messages, receive SMS, my phone only work using wifi connections, so in my opinion was totally unregistered.
I can't remember now which was the sim status (the problem occur in April) but I remember the phone is continuously searching for an operator.
The phone was updated.

About (now)

Serial Number JU001896
Software Ubuntu 14.10 (r.22) On April r20
Last update 13/5/15

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ofono (Ubuntu) because there has been no activity for 60 days.]

Changed in ofono (Ubuntu):
status: Incomplete → Expired
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