Signal changes from four bars to "Denied" on SIM1 and "No Signal" on SIM2

[Jean-Baptiste Lallement]

krillin: #16
last known good build: ?

On krillin without touching the phone, the signal often changes from 3 or 4 bars on both SIMs, to "Denied" on SIM1 and "No Signal" on SIM2. It stays like this few seconds to several minutes then back to full signal.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: ofono 1.12.bzr6874+14.10.20140820.is.1.12.bzr6872+14.10.20140804.is.1.12.bzr6872+14.10.20140804-0ubuntu1 [origin: Ubuntu RTM]
Uname: Linux 3.4.67 armv7l
ApportVersion: 2.14.7-0ubuntu1
Architecture: armhf
Date: Thu Sep 4 14:53:32 2014
InstallationDate: Installed on 2014-09-04 (0 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20140904-030254)
SourcePackage: ofono
UpgradeStatus: No upgrade log present (probably fresh install)

[Tony Espy (awe)]

@Jean-Baptiste

When you say signal changes "from four bars to Denied", are you referring to the signal strenth icon on the panel, or the icon displayed by the network-menu?

A couple things would be super-helpful.

1. Can you confirm on the latest stable RTM image ( #44 ) or later?

2. As root, please run list-modems ( /usr/share/ofono/scripts/list-modems ) and add it's output to the bug.

3. Again as root, please run the monitor-ofono script ( same place as list-modems ) and redirect it's output to a file. Leave it running until you see the problem manifest itself. This will allow us to see the modem state changes related to the SIM states.

4. If possible, please try to grab a screen shot?

[Dennis O'Flaherty (doflah)]

I saw this today with the most recent promoted image on mako (r17). I've also seen it a few times on the previous image.

[Dennis O'Flaherty (doflah)]

Although when it switches to "Denied" I don't see it switch back. I have to reboot the device to get back on the network.