Stops GUI from loading during boot

Bug #2053286 reported by JayDin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
oem-sutton-balesego-meta (Ubuntu)
New
Undecided
Unassigned

Bug Description

The oem-sutton-balesego-meta update is being installed on my Ubuntu 22.04 workstation, and it stops the GUI from loading during boot. The boot process stops with a blank screen.

The cause of the bug seems to be this release changing the grub menu to use an older OEM kernel:
https://bugs.launchpad.net/oem-priority/+bug/1997636

The workaround is to:
1 start tty session and reboot
2 From Grub menu, select -> Advance Options -> previous non-OEM kernel
3 Once GUI starts -> Software & Updates -> Additional Drivers -> Lenovo: priduct_version -> select "Do not use the device"

While that workaround works for a while, the Ubuntu software updater tries to reinstall Package: oem-sutton-balesego-meta again a few days later.

I have a Lenovo ThinkStation P360 Tower Windows version (ie not the Ubuntu OEM version). I manually installed Ubuntu 22.04 post-delivery.

$ lsb_release -rd
Description: Ubuntu 22.04.3 LTS
Release: 22.04

$ apt-cache policy oem-sutton-balesego-meta
oem-sutton-balesego-meta:
  Installed: (none)
  Candidate: 22.04ubuntu2
  Version table:
     22.04ubuntu2 500
        500 http://lenovo.archive.canonical.com jammy/sutton amd64 Packages
        500 http://lenovo.archive.canonical.com jammy/sutton i386 Packages
        100 /var/lib/dpkg/status
     22.04~ubuntu1 500
        500 http://au.archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages
        500 http://au.archive.ubuntu.com/ubuntu jammy-updates/main i386 Packages

$ ubuntu-drivers list-oem
oem-sutton-balesego-meta

$ hostnamectl
 Static hostname: [redacted]
       Icon name: computer-desktop
         Chassis: desktop
      Machine ID: [redacted]
         Boot ID: f89be5b90c004edb8ae8e184cdcfc0c2
Operating System: Ubuntu 22.04.3 LTS
          Kernel: Linux 6.5.0-17-generic
    Architecture: x86-64
 Hardware Vendor: Lenovo
  Hardware Model: ThinkStation P360 Tower

JayDin (jaydin)
summary: - Stops GUI from loading during boo
+ Stops GUI from loading during boot
description: updated
JayDin (jaydin)
description: updated
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.