Blank screen after running oem-config

Bug #1638473 reported by colored1 on 2016-11-02
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
oem-config (Ubuntu)
Undecided
Unassigned

Bug Description

(See problem description with a virtual machine at the end)
Set up system to install with OEM-setup in German with no updates nor 3rd party software. Installed all available updates before preparing for OEM, shutting down and pulling a disk image with Clonezilla. After running graphical oem-config the system boots into a blank screen instead of the graphical login screen from SDDM. SDDM service is loaded, active, running. Text consoles are working, where the below apport-cli report and X-server log is from. Restoring from a disk image with Clonezilla shows the same brhavior. nomodeset does not help. Last working release was 14.04 LTS.
Installing Kubuntu without OEM works fine on the same machine and boots into SDDM.

ProblemType: Bug
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
Date: Wed Nov 2 07:33:20 2016
DistroRelease: Ubuntu 16.04
HookError_source_ubiquity:
 Traceback (most recent call last):
   File "/usr/lib/python3/dist-packages/apport/report.py", line 197, in _run_hook
     symb['add_info'](report, ui)
   File "/usr/share/apport/package-hooks/source_ubiquity.py", line 60, in add_info
     syslog = report['UbiquitySyslog']
   File "/usr/lib/python3.5/collections/__init__.py", line 986, in __getitem__
     raise KeyError(key)
 KeyError: 'UbiquitySyslog'

InstallationDate: Installed on 2016-10-31 (1 days ago)
InstallationMedia: Kubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
JournalErrors:
 -- Logs begin at Mi 2016-11-02 06:55:19 CET, end at Mi 2016-11-02 07:30:01 CET. --
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: RSDP 0x00000000000FE300 000024 (v02 DELL )
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: XSDT 0x00000000CAFFDE18 00007C (v01 DELL CBX3 06222004 MSFT 00010013)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: FACP 0x00000000CAF87D98 0000F4 (v04 DELL CBX3 06222004 MSFT 00010013)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: DSDT 0x00000000CAF55018 00885D (v02 INT430 SYSFexxx 00001001 INTL 20090903)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: FACS 0x00000000CAFE4E40 000040
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: FACS 0x00000000CAFE4D40 000040
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: APIC 0x00000000CAFFCF18 0000CC (v02 DELL CBX3 06222004 MSFT 00010013)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: TCPA 0x00000000CAFE5D18 000032 (v02 00000000 00000000)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: SSDT 0x00000000CAF88A98 0002F9 (v01 DELLTP TPM 00003000 INTL 20090903)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: MCFG 0x00000000CAFE5C98 00003C (v01 DELL SNDYBRDG 06222004 MSFT 00000097)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: HPET 0x00000000CAFE5C18 000038 (v01 A M I PCHHPET 06222004 AMI. 00000003)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: BOOT 0x00000000CAFE5B98 000028 (v01 DELL CBX3 06222004 AMI 00010013)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: SSDT 0x00000000CAF6C018 000804 (v01 PmRef Cpu0Ist 00003000 INTL 20090903)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: SSDT 0x00000000CAF6B018 000996 (v01 PmRef CpuPm 00003000 INTL 20090903)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: DMAR 0x00000000CAF87C18 0000E8 (v01 INTEL SNB 00000001 INTL 00000001)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: SLIC 0x00000000CAF75C18 000176 (v03 DELL CBX3 06222004 MSFT 00010013)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: 4 ACPI AML tables successfully acquired and loaded
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ENERGY_PERF_BIAS: Set to 'normal', was 'performance'
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ENERGY_PERF_BIAS: View and update with x86_energy_perf_policy(8)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: #2 #3
 Nov 02 06:55:19 username-Latitude-E6420 kernel: PCCT header not found.
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: Dynamic OEM Table Load:
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: SSDT 0xFFFF880127FB3000 000727 (v01 PmRef Cpu0Cst 00003001 INTL 20090903)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: Dynamic OEM Table Load:
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: SSDT 0xFFFF880127810C00 000303 (v01 PmRef ApIst 00003000 INTL 20090903)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: Dynamic OEM Table Load:
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: SSDT 0xFFFF880127FBAC00 000119 (v01 PmRef ApCst 00003000 INTL 20090903)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI Exception: AE_NOT_FOUND, While evaluating Sleep State [\_S1_] (20150930/hwxface-580)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI Exception: AE_NOT_FOUND, While evaluating Sleep State [\_S2_] (20150930/hwxface-580)
 Nov 02 06:55:19 username-Latitude-E6420 kernel: ACPI: Enabled 2 GPEs in block 00 to 3F
 Nov 02 06:55:19 username-Latitude-E6420 kernel: i8042: Warning: Keylock active
 Nov 02 06:55:19 username-Latitude-E6420 kernel: usb 2-1.8: config 0 descriptor??
 Nov 02 06:55:31 username-Latitude-E6420 systemd-tmpfiles[490]: [/usr/lib/tmpfiles.d/var.conf:14] Duplicate line for path "/var/log", ignoring.
 Nov 02 06:55:32 username-Latitude-E6420 kernel: ACPI Warning: SystemIO range 0x0000000000000428-0x000000000000042F conflicts with OpRegion 0x0000000000000400-0x000000000000047F (\PMIO) (20150930/utaddress-254)
 Nov 02 06:55:32 username-Latitude-E6420 kernel: ACPI Warning: SystemIO range 0x0000000000000540-0x000000000000054F conflicts with OpRegion 0x0000000000000500-0x0000000000000563 (\GPIO) (20150930/utaddress-254)
 Nov 02 06:55:32 username-Latitude-E6420 kernel: ACPI Warning: SystemIO range 0x0000000000000530-0x000000000000053F conflicts with OpRegion 0x0000000000000500-0x0000000000000563 (\GPIO) (20150930/utaddress-254)
 Nov 02 06:55:32 username-Latitude-E6420 kernel: ACPI Warning: SystemIO range 0x0000000000000500-0x000000000000052F conflicts with OpRegion 0x0000000000000500-0x0000000000000563 (\GPIO) (20150930/utaddress-254)
 Nov 02 06:55:32 username-Latitude-E6420 kernel: lpc_ich: Resource conflict(s) found affecting gpio_ich
 Nov 02 06:55:32 username-Latitude-E6420 systemd-udevd[409]: Error calling EVIOCSKEYCODE on device node '/dev/input/event8' (scan code 0x150, key code 190): Invalid argument
 Nov 02 06:55:32 username-Latitude-E6420 kernel: iwlwifi 0000:02:00.0: can't disable ASPM; OS doesn't have ASPM control
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: Failed to obtain handles for "Service Changed" characteristic
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: Not enough free handles to register service
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: Error adding Link Loss service
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: Not enough free handles to register service
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: Not enough free handles to register service
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: Not enough free handles to register service
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: Current Time Service could not be registered
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: gatt-time-server: Input/output error (5)
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: Not enough free handles to register service
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: Not enough free handles to register service
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: Sap driver initialization failed.
 Nov 02 06:55:37 username-Latitude-E6420 bluetoothd[819]: sap-server: Operation not permitted (1)
 Nov 02 06:55:40 username-Latitude-E6420 NetworkManager[839]: <warn> [1478066140.9839] SettingsPlugin-Ofono: file doesn't exist: /var/lib/ofono
 Nov 02 06:55:41 username-Latitude-E6420 NetworkManager[839]: nm_device_get_device_type: assertion 'NM_IS_DEVICE (self)' failed
 Nov 02 06:55:41 username-Latitude-E6420 NetworkManager[839]: <warn> [1478066141.9585] failed to enumerate oFono devices: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.ofono was not provided by any .service files
 Nov 02 06:55:42 username-Latitude-E6420 wpa_supplicant[1012]: dbus: wpa_dbus_get_object_properties: failed to get object properties: (none) none
 Nov 02 06:55:42 username-Latitude-E6420 wpa_supplicant[1012]: dbus: Failed to construct signal
 Nov 02 06:55:44 username-Latitude-E6420 sddm-helper[1050]: pam_unix(sddm-autologin:account): could not identify user (from getpwnam(oem))
 Nov 02 06:55:44 username-Latitude-E6420 sddm-helper[1050]: [PAM] acctMgmt: Authentication failure
 Nov 02 06:55:44 username-Latitude-E6420 sddm[919]: Authentication error: "Authentication failure"
 Nov 02 06:55:44 username-Latitude-E6420 sddm[919]: Auth: sddm-helper exited with 1
 Nov 02 06:55:45 username-Latitude-E6420 dnsmasq[1065]: warning: no upstream servers configured
 Nov 02 07:00:50 username-Latitude-E6420 anacron[821]: Can't find sendmail at /usr/sbin/sendmail, not mailing output
 Nov 02 07:10:19 username-Latitude-E6420 systemd-tmpfiles[1457]: [/usr/lib/tmpfiles.d/var.conf:14] Duplicate line for path "/var/log", ignoring.
 Nov 02 07:26:07 username-Latitude-E6420 pkexec[1788]: username: Error executing command as another user: Not authorized [USER=root] [TTY=/dev/tty2] [CWD=/home/username] [COMMAND=/usr/share/apport/root_info_wrapper /tmp/tmp4jmrhot0/:script:]
 Nov 02 07:26:39 username-Latitude-E6420 pkexec[1904]: username: Error executing command as another user: Not authorized [USER=root] [TTY=/dev/tty2] [CWD=/home/username] [COMMAND=/usr/share/apport/root_info_wrapper /tmp/tmpywe1dm23/:script:]
Package: oem-config (not installed)
ProcEnviron:
 SHELL=/bin/bash
 TERM=linux
 PATH=(custom, user)
 LANG=de_DE.UTF-8
 XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
SourcePackage: ubiquity
Tags: xenial
Uname: Linux 4.4.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
_MarkForUpload: True

/var/log/Xorg.0.log:
[ 30.991] (--) Log file renamed from "/var/log/Xorg.pid-1002.log" to "/var/log/Xorg.0.log"
[ 30.992]
X.Org X Server 1.18.4
Release Date: 2016-07-19
[ 30.992] X Protocol Version 11, Revision 0
[ 30.992] Build Operating System: Linux 3.13.0-95-generic x86_64 Ubuntu
[ 30.992] Current Operating System: Linux test-Latitude-E6420 4.4.0-45-generic #66-Ubuntu SMP Wed Oct 19 14:12:37 UTC 2016 x86_64
[ 30.992] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.4.0-45-generic root=UUID=8c9154bc-c88f-48e5-8579-86639c01c751 ro quiet splash vt.handoff=7
[ 30.992] Build Date: 14 September 2016 03:33:24PM
[ 30.992] xorg-server 2:1.18.4-0ubuntu0.1 (For technical support please see http://www.ubuntu.com/support)
[ 30.992] Current version of pixman: 0.33.6
[ 30.992] Before reporting problems, check http://wiki.x.org
 to make sure that you have the latest version.
[ 30.992] Markers: (--) probed, (**) from config file, (==) default setting,
 (++) from command line, (!!) notice, (II) informational,
 (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 30.992] (==) Log file: "/var/log/Xorg.0.log", Time: Wed Nov 2 06:55:41 2016
[ 30.998] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[ 30.998] (==) No Layout section. Using the first Screen section.
[ 30.998] (==) No screen section available. Using defaults.
[ 30.998] (**) |-->Screen "Default Screen Section" (0)
[ 30.998] (**) | |-->Monitor "<default monitor>"
[ 31.022] (==) No monitor specified for screen "Default Screen Section".
 Using a default monitor configuration.
[ 31.022] (==) Automatically adding devices
[ 31.022] (==) Automatically enabling devices
[ 31.022] (==) Automatically adding GPU devices
[ 31.022] (==) Max clients allowed: 256, resource mask: 0x1fffff
[ 31.022] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
[ 31.022] Entry deleted from font path.
[ 31.022] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist.
[ 31.022] Entry deleted from font path.
[ 31.022] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist.
[ 31.022] Entry deleted from font path.
[ 31.022] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist.
[ 31.022] Entry deleted from font path.
[ 31.022] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist.
[ 31.022] Entry deleted from font path.
[ 31.022] (==) FontPath set to:
 /usr/share/fonts/X11/misc,
 /usr/share/fonts/X11/Type1,
 built-ins
[ 31.022] (==) ModulePath set to "/usr/lib/x86_64-linux-gnu/xorg/extra-modules,/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules"
[ 31.022] (II) The server relies on udev to provide the list of input devices.
 If no devices become available, reconfigure udev or disable AutoAddDevices.
[ 31.027] (II) Loader magic: 0x55a49795cdc0
[ 31.027] (II) Module ABI versions:
[ 31.027] X.Org ANSI C Emulation: 0.4
[ 31.027] X.Org Video Driver: 20.0
[ 31.027] X.Org XInput driver : 22.1
[ 31.027] X.Org Server Extension : 9.0
[ 31.028] (++) using VT number 7

[ 31.028] (II) systemd-logind: logind integration requires -keeptty and -keeptty was not provided, disabling logind integration
[ 31.028] (II) xfree86: Adding drm device (/dev/dri/card0)
[ 31.030] (--) PCI:*(0:0:2:0) 8086:0126:1028:0493 rev 9, Mem @ 0xe1400000/4194304, 0xd0000000/268435456, I/O @ 0x00004000/64
[ 31.030] (II) LoadModule: "glx"
[ 31.073] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[ 31.236] (II) Module glx: vendor="X.Org Foundation"
[ 31.236] compiled for 1.18.4, module version = 1.0.0
[ 31.236] ABI class: X.Org Server Extension, version 9.0
[ 31.236] (==) AIGLX enabled
[ 31.236] (==) Matched intel as autoconfigured driver 0
[ 31.236] (==) Matched intel as autoconfigured driver 1
[ 31.236] (==) Matched modesetting as autoconfigured driver 2
[ 31.236] (==) Matched fbdev as autoconfigured driver 3
[ 31.236] (==) Matched vesa as autoconfigured driver 4
[ 31.236] (==) Assigned the driver to the xf86ConfigLayout
[ 31.236] (II) LoadModule: "intel"
[ 31.237] (II) Loading /usr/lib/xorg/modules/drivers/intel_drv.so
[ 31.257] (II) Module intel: vendor="X.Org Foundation"
[ 31.257] compiled for 1.18.3, module version = 2.99.917
[ 31.257] Module class: X.Org Video Driver
[ 31.257] ABI class: X.Org Video Driver, version 20.0
[ 31.257] (II) LoadModule: "modesetting"
[ 31.257] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so
[ 31.257] (II) Module modesetting: vendor="X.Org Foundation"
[ 31.257] compiled for 1.18.4, module version = 1.18.4
[ 31.257] Module class: X.Org Video Driver
[ 31.257] ABI class: X.Org Video Driver, version 20.0
[ 31.257] (II) LoadModule: "fbdev"
[ 31.257] (II) Loading /usr/lib/xorg/modules/drivers/fbdev_drv.so
[ 31.257] (II) Module fbdev: vendor="X.Org Foundation"
[ 31.257] compiled for 1.18.1, module version = 0.4.4
[ 31.257] Module class: X.Org Video Driver
[ 31.257] ABI class: X.Org Video Driver, version 20.0
[ 31.257] (II) LoadModule: "vesa"
[ 31.257] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[ 31.257] (II) Module vesa: vendor="X.Org Foundation"
[ 31.257] compiled for 1.18.1, module version = 2.3.4
[ 31.257] Module class: X.Org Video Driver
[ 31.257] ABI class: X.Org Video Driver, version 20.0
[ 31.257] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets:
 i810, i810-dc100, i810e, i815, i830M, 845G, 854, 852GM/855GM, 865G,
 915G, E7221 (i915), 915GM, 945G, 945GM, 945GME, Pineview GM,
 Pineview G, 965G, G35, 965Q, 946GZ, 965GM, 965GME/GLE, G33, Q35, Q33,
 GM45, 4 Series, G45/G43, Q45/Q43, G41, B43
[ 31.258] (II) intel: Driver for Intel(R) HD Graphics: 2000-6000
[ 31.258] (II) intel: Driver for Intel(R) Iris(TM) Graphics: 5100, 6100
[ 31.258] (II) intel: Driver for Intel(R) Iris(TM) Pro Graphics: 5200, 6200, P6300
[ 31.258] (II) modesetting: Driver for Modesetting Kernel Drivers: kms
[ 31.258] (II) FBDEV: driver for framebuffer: fbdev
[ 31.258] (II) VESA: driver for VESA chipsets: vesa
[ 31.323] (II) intel(0): Using Kernel Mode Setting driver: i915, version 1.6.0 20151010
[ 31.323] (II) intel(0): SNA compiled: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1 (Timo Aaltonen <email address hidden>)
[ 31.323] (II) intel(0): SNA compiled for use with valgrind
[ 31.323] (WW) Falling back to old probe method for modesetting
[ 31.323] (WW) Falling back to old probe method for fbdev
[ 31.323] (II) Loading sub module "fbdevhw"
[ 31.323] (II) LoadModule: "fbdevhw"
[ 31.323] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
[ 31.324] (II) Module fbdevhw: vendor="X.Org Foundation"
[ 31.324] compiled for 1.18.4, module version = 0.0.2
[ 31.324] ABI class: X.Org Video Driver, version 20.0
[ 31.324] (WW) Falling back to old probe method for vesa
[ 31.440] (--) intel(0): Integrated Graphics Chipset: Intel(R) HD Graphics 3000
[ 31.440] (--) intel(0): CPU: x86-64, sse2, sse3, ssse3, sse4.1, sse4.2, avx; using a maximum of 2 threads
[ 31.440] (II) intel(0): Creating default Display subsection in Screen section
 "Default Screen Section" for depth/fbbpp 24/32
[ 31.440] (==) intel(0): Depth 24, (--) framebuffer bpp 32
[ 31.440] (==) intel(0): RGB weight 888
[ 31.440] (==) intel(0): Default visual is TrueColor
[ 31.441] (II) intel(0): Output LVDS1 has no monitor section
[ 31.452] (--) intel(0): Found backlight control interface acpi_video0 (type 'firmware') for output LVDS1
[ 31.452] (II) intel(0): Enabled output LVDS1
[ 31.452] (II) intel(0): Output VGA1 has no monitor section
[ 31.452] (II) intel(0): Enabled output VGA1
[ 31.452] (II) intel(0): Output HDMI1 has no monitor section
[ 31.452] (II) intel(0): Enabled output HDMI1
[ 31.452] (II) intel(0): Output DP1 has no monitor section
[ 31.452] (II) intel(0): Enabled output DP1
[ 31.452] (II) intel(0): Output HDMI2 has no monitor section
[ 31.452] (II) intel(0): Enabled output HDMI2
[ 31.452] (II) intel(0): Output HDMI3 has no monitor section
[ 31.452] (II) intel(0): Enabled output HDMI3
[ 31.452] (II) intel(0): Output DP2 has no monitor section
[ 31.452] (II) intel(0): Enabled output DP2
[ 31.452] (II) intel(0): Output DP3 has no monitor section
[ 31.452] (II) intel(0): Enabled output DP3
[ 31.452] (--) intel(0): Using a maximum size of 256x256 for hardware cursors
[ 31.452] (II) intel(0): Output VIRTUAL1 has no monitor section
[ 31.452] (II) intel(0): Enabled output VIRTUAL1
[ 31.452] (--) intel(0): Output LVDS1 using initial mode 1366x768 on pipe 0
[ 31.452] (==) intel(0): TearFree disabled
[ 31.452] (==) intel(0): DPI set to (96, 96)
[ 31.452] (II) Loading sub module "dri2"
[ 31.452] (II) LoadModule: "dri2"
[ 31.452] (II) Module "dri2" already built-in
[ 31.452] (II) Loading sub module "present"
[ 31.452] (II) LoadModule: "present"
[ 31.452] (II) Module "present" already built-in
[ 31.453] (II) UnloadModule: "modesetting"
[ 31.453] (II) Unloading modesetting
[ 31.453] (II) UnloadModule: "fbdev"
[ 31.453] (II) Unloading fbdev
[ 31.453] (II) UnloadSubModule: "fbdevhw"
[ 31.453] (II) Unloading fbdevhw
[ 31.453] (II) UnloadModule: "vesa"
[ 31.453] (II) Unloading vesa
[ 31.453] (==) Depth 24 pixmap format is 32 bpp
[ 32.066] (II) intel(0): SNA initialized with Sandybridge (gen6, gt2) backend
[ 32.066] (==) intel(0): Backing store enabled
[ 32.066] (==) intel(0): Silken mouse enabled
[ 32.313] (II) intel(0): HW Cursor enabled
[ 32.313] (II) intel(0): RandR 1.2 enabled, ignore the following RandR disabled message.
[ 32.325] (==) intel(0): DPMS enabled
[ 32.325] (==) intel(0): Display hotplug detection enabled
[ 32.325] (II) intel(0): [DRI2] Setup complete
[ 32.325] (II) intel(0): [DRI2] DRI driver: i965
[ 32.325] (II) intel(0): [DRI2] VDPAU driver: va_gl
[ 32.325] (II) intel(0): direct rendering: DRI2 enabled
[ 32.325] (II) intel(0): hardware support for Present enabled
[ 32.325] (--) RandR disabled
[ 32.332] (II) SELinux: Disabled on system
[ 32.783] (II) AIGLX: enabled GLX_MESA_copy_sub_buffer
[ 32.783] (II) AIGLX: enabled GLX_ARB_create_context
[ 32.783] (II) AIGLX: enabled GLX_ARB_create_context_profile
[ 32.783] (II) AIGLX: enabled GLX_EXT_create_context_es{,2}_profile
[ 32.783] (II) AIGLX: enabled GLX_INTEL_swap_event
[ 32.783] (II) AIGLX: enabled GLX_SGI_swap_control and GLX_MESA_swap_control
[ 32.783] (II) AIGLX: enabled GLX_EXT_framebuffer_sRGB
[ 32.783] (II) AIGLX: enabled GLX_ARB_fbconfig_float
[ 32.783] (II) AIGLX: enabled GLX_EXT_fbconfig_packed_float
[ 32.783] (II) AIGLX: GLX_EXT_texture_from_pixmap backed by buffer objects
[ 32.783] (II) AIGLX: enabled GLX_ARB_create_context_robustness
[ 32.783] (II) AIGLX: Loaded and initialized i965
[ 32.783] (II) GLX: Initialized DRI2 GL provider for screen 0
[ 32.786] (II) intel(0): switch to mode 1366x768@60.0 on LVDS1 using pipe 0, position (0, 0), rotation normal, reflection none
[ 32.787] (II) intel(0): Setting screen physical size to 361 x 203
[ 33.099] (II) config/udev: Adding input device Power Button (/dev/input/event3)
[ 33.099] (**) Power Button: Applying InputClass "evdev keyboard catchall"
[ 33.099] (II) LoadModule: "evdev"
[ 33.099] (II) Loading /usr/lib/xorg/modules/input/evdev_drv.so
[ 33.230] (II) Module evdev: vendor="X.Org Foundation"
[ 33.230] compiled for 1.18.1, module version = 2.10.1
[ 33.230] Module class: X.Org XInput Driver
[ 33.230] ABI class: X.Org XInput driver, version 22.1
[ 33.230] (II) Using input driver 'evdev' for 'Power Button'
[ 33.230] (**) Power Button: always reports core events
[ 33.230] (**) evdev: Power Button: Device: "/dev/input/event3"
[ 33.230] (--) evdev: Power Button: Vendor 0 Product 0x1
[ 33.230] (--) evdev: Power Button: Found keys
[ 33.230] (II) evdev: Power Button: Configuring as keyboard
[ 33.230] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3/event3"
[ 33.230] (II) XINPUT: Adding extended input device "Power Button" (type: KEYBOARD, id 6)
[ 33.230] (**) Option "xkb_rules" "evdev"
[ 33.230] (**) Option "xkb_model" "pc105"
[ 33.230] (**) Option "xkb_layout" "de"
[ 33.245] (II) config/udev: Adding input device Video Bus (/dev/input/event5)
[ 33.245] (**) Video Bus: Applying InputClass "evdev keyboard catchall"
[ 33.245] (II) Using input driver 'evdev' for 'Video Bus'
[ 33.245] (**) Video Bus: always reports core events
[ 33.245] (**) evdev: Video Bus: Device: "/dev/input/event5"
[ 33.245] (--) evdev: Video Bus: Vendor 0 Product 0x6
[ 33.245] (--) evdev: Video Bus: Found keys
[ 33.245] (II) evdev: Video Bus: Configuring as keyboard
[ 33.245] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input7/event5"
[ 33.245] (II) XINPUT: Adding extended input device "Video Bus" (type: KEYBOARD, id 7)
[ 33.245] (**) Option "xkb_rules" "evdev"
[ 33.245] (**) Option "xkb_model" "pc105"
[ 33.245] (**) Option "xkb_layout" "de"
[ 33.246] (II) config/udev: Adding input device Power Button (/dev/input/event1)
[ 33.246] (**) Power Button: Applying InputClass "evdev keyboard catchall"
[ 33.246] (II) Using input driver 'evdev' for 'Power Button'
[ 33.246] (**) Power Button: always reports core events
[ 33.246] (**) evdev: Power Button: Device: "/dev/input/event1"
[ 33.246] (--) evdev: Power Button: Vendor 0 Product 0x1
[ 33.246] (--) evdev: Power Button: Found keys
[ 33.246] (II) evdev: Power Button: Configuring as keyboard
[ 33.246] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1/event1"
[ 33.246] (II) XINPUT: Adding extended input device "Power Button" (type: KEYBOARD, id 8)
[ 33.246] (**) Option "xkb_rules" "evdev"
[ 33.246] (**) Option "xkb_model" "pc105"
[ 33.246] (**) Option "xkb_layout" "de"
[ 33.246] (II) config/udev: Adding input device Lid Switch (/dev/input/event0)
[ 33.246] (II) No input driver specified, ignoring this device.
[ 33.246] (II) This device may have been added with another device file.
[ 33.246] (II) config/udev: Adding input device Sleep Button (/dev/input/event2)
[ 33.246] (**) Sleep Button: Applying InputClass "evdev keyboard catchall"
[ 33.246] (II) Using input driver 'evdev' for 'Sleep Button'
[ 33.246] (**) Sleep Button: always reports core events
[ 33.246] (**) evdev: Sleep Button: Device: "/dev/input/event2"
[ 33.246] (--) evdev: Sleep Button: Vendor 0 Product 0x3
[ 33.246] (--) evdev: Sleep Button: Found keys
[ 33.246] (II) evdev: Sleep Button: Configuring as keyboard
[ 33.246] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input2/event2"
[ 33.246] (II) XINPUT: Adding extended input device "Sleep Button" (type: KEYBOARD, id 9)
[ 33.246] (**) Option "xkb_rules" "evdev"
[ 33.246] (**) Option "xkb_model" "pc105"
[ 33.246] (**) Option "xkb_layout" "de"
[ 33.247] (II) config/udev: Adding input device Laptop_Integrated_Webcam_FHD (/dev/input/event9)
[ 33.247] (**) Laptop_Integrated_Webcam_FHD: Applying InputClass "evdev keyboard catchall"
[ 33.247] (II) Using input driver 'evdev' for 'Laptop_Integrated_Webcam_FHD'
[ 33.247] (**) Laptop_Integrated_Webcam_FHD: always reports core events
[ 33.247] (**) evdev: Laptop_Integrated_Webcam_FHD: Device: "/dev/input/event9"
[ 33.247] (--) evdev: Laptop_Integrated_Webcam_FHD: Vendor 0x1bcf Product 0x2802
[ 33.247] (--) evdev: Laptop_Integrated_Webcam_FHD: Found keys
[ 33.247] (II) evdev: Laptop_Integrated_Webcam_FHD: Configuring as keyboard
[ 33.247] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.0/input/input10/event9"
[ 33.247] (II) XINPUT: Adding extended input device "Laptop_Integrated_Webcam_FHD" (type: KEYBOARD, id 10)
[ 33.247] (**) Option "xkb_rules" "evdev"
[ 33.247] (**) Option "xkb_model" "pc105"
[ 33.247] (**) Option "xkb_layout" "de"
[ 33.248] (II) config/udev: Adding input device HDA Intel PCH Dock Mic (/dev/input/event10)
[ 33.248] (II) No input driver specified, ignoring this device.
[ 33.248] (II) This device may have been added with another device file.
[ 33.248] (II) config/udev: Adding input device HDA Intel PCH Mic (/dev/input/event11)
[ 33.248] (II) No input driver specified, ignoring this device.
[ 33.248] (II) This device may have been added with another device file.
[ 33.248] (II) config/udev: Adding input device HDA Intel PCH Dock Line Out (/dev/input/event12)
[ 33.248] (II) No input driver specified, ignoring this device.
[ 33.248] (II) This device may have been added with another device file.
[ 33.248] (II) config/udev: Adding input device HDA Intel PCH Headphone (/dev/input/event13)
[ 33.248] (II) No input driver specified, ignoring this device.
[ 33.248] (II) This device may have been added with another device file.
[ 33.248] (II) config/udev: Adding input device HDA Intel PCH HDMI/DP,pcm=3 (/dev/input/event14)
[ 33.248] (II) No input driver specified, ignoring this device.
[ 33.248] (II) This device may have been added with another device file.
[ 33.248] (II) config/udev: Adding input device HDA Intel PCH HDMI/DP,pcm=7 (/dev/input/event15)
[ 33.248] (II) No input driver specified, ignoring this device.
[ 33.249] (II) This device may have been added with another device file.
[ 33.249] (II) config/udev: Adding input device HDA Intel PCH HDMI/DP,pcm=8 (/dev/input/event16)
[ 33.249] (II) No input driver specified, ignoring this device.
[ 33.249] (II) This device may have been added with another device file.
[ 33.249] (II) config/udev: Adding input device AT Translated Set 2 keyboard (/dev/input/event4)
[ 33.249] (**) AT Translated Set 2 keyboard: Applying InputClass "evdev keyboard catchall"
[ 33.249] (II) Using input driver 'evdev' for 'AT Translated Set 2 keyboard'
[ 33.249] (**) AT Translated Set 2 keyboard: always reports core events
[ 33.249] (**) evdev: AT Translated Set 2 keyboard: Device: "/dev/input/event4"
[ 33.249] (--) evdev: AT Translated Set 2 keyboard: Vendor 0x1 Product 0x1
[ 33.249] (--) evdev: AT Translated Set 2 keyboard: Found keys
[ 33.249] (II) evdev: AT Translated Set 2 keyboard: Configuring as keyboard
[ 33.249] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio0/input/input4/event4"
[ 33.249] (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD, id 11)
[ 33.249] (**) Option "xkb_rules" "evdev"
[ 33.249] (**) Option "xkb_model" "pc105"
[ 33.249] (**) Option "xkb_layout" "de"
[ 33.249] (II) config/udev: Adding input device AlpsPS/2 ALPS DualPoint TouchPad (/dev/input/event7)
[ 33.249] (**) AlpsPS/2 ALPS DualPoint TouchPad: Applying InputClass "evdev touchpad catchall"
[ 33.249] (**) AlpsPS/2 ALPS DualPoint TouchPad: Applying InputClass "evdev touchscreen catchall"
[ 33.249] (**) AlpsPS/2 ALPS DualPoint TouchPad: Applying InputClass "touchpad catchall"
[ 33.249] (**) AlpsPS/2 ALPS DualPoint TouchPad: Applying InputClass "Default clickpad buttons"
[ 33.249] (II) LoadModule: "synaptics"
[ 33.250] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so
[ 33.250] (II) Module synaptics: vendor="X.Org Foundation"
[ 33.250] compiled for 1.18.1, module version = 1.8.2
[ 33.250] Module class: X.Org XInput Driver
[ 33.250] ABI class: X.Org XInput driver, version 22.1
[ 33.250] (II) Using input driver 'synaptics' for 'AlpsPS/2 ALPS DualPoint TouchPad'
[ 33.250] (**) AlpsPS/2 ALPS DualPoint TouchPad: always reports core events
[ 33.250] (**) Option "Device" "/dev/input/event7"
[ 33.316] (II) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: ignoring touch events for semi-multitouch device
[ 33.316] (--) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: x-axis range 0 - 2000 (res 0)
[ 33.316] (--) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: y-axis range 0 - 1400 (res 0)
[ 33.316] (--) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: pressure range 0 - 127
[ 33.316] (II) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: device does not report finger width.
[ 33.316] (--) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: buttons: left right middle double triple
[ 33.316] (--) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: Vendor 0x2 Product 0x8
[ 33.316] (--) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: invalid finger width range. defaulting to 0 - 15
[ 33.316] (--) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: touchpad found
[ 33.316] (**) AlpsPS/2 ALPS DualPoint TouchPad: always reports core events
[ 33.352] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio1/input/input6/event7"
[ 33.352] (II) XINPUT: Adding extended input device "AlpsPS/2 ALPS DualPoint TouchPad" (type: TOUCHPAD, id 12)
[ 33.352] (**) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: (accel) MinSpeed is now constant deceleration 2.5
[ 33.352] (**) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: (accel) MaxSpeed is now 1.75
[ 33.352] (**) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: (accel) AccelFactor is now 0.082
[ 33.352] (**) AlpsPS/2 ALPS DualPoint TouchPad: (accel) keeping acceleration scheme 1
[ 33.352] (**) AlpsPS/2 ALPS DualPoint TouchPad: (accel) acceleration profile 1
[ 33.352] (**) AlpsPS/2 ALPS DualPoint TouchPad: (accel) acceleration factor: 2.000
[ 33.352] (**) AlpsPS/2 ALPS DualPoint TouchPad: (accel) acceleration threshold: 4
[ 33.352] (--) synaptics: AlpsPS/2 ALPS DualPoint TouchPad: touchpad found
[ 33.352] (II) config/udev: Adding input device AlpsPS/2 ALPS DualPoint TouchPad (/dev/input/mouse1)
[ 33.352] (**) AlpsPS/2 ALPS DualPoint TouchPad: Ignoring device from InputClass "touchpad ignore duplicates"
[ 33.352] (II) config/udev: Adding input device AlpsPS/2 ALPS DualPoint Stick (/dev/input/event6)
[ 33.352] (**) AlpsPS/2 ALPS DualPoint Stick: Applying InputClass "evdev pointer catchall"
[ 33.352] (**) AlpsPS/2 ALPS DualPoint Stick: Applying InputClass "trackpoint catchall"
[ 33.352] (II) Using input driver 'evdev' for 'AlpsPS/2 ALPS DualPoint Stick'
[ 33.352] (**) AlpsPS/2 ALPS DualPoint Stick: always reports core events
[ 33.352] (**) evdev: AlpsPS/2 ALPS DualPoint Stick: Device: "/dev/input/event6"
[ 33.352] (--) evdev: AlpsPS/2 ALPS DualPoint Stick: Vendor 0x2 Product 0x8
[ 33.352] (--) evdev: AlpsPS/2 ALPS DualPoint Stick: Found 3 mouse buttons
[ 33.352] (--) evdev: AlpsPS/2 ALPS DualPoint Stick: Found relative axes
[ 33.352] (--) evdev: AlpsPS/2 ALPS DualPoint Stick: Found x and y relative axes
[ 33.352] (II) evdev: AlpsPS/2 ALPS DualPoint Stick: Configuring as mouse
[ 33.353] (**) Option "Emulate3Buttons" "true"
[ 33.353] (**) Option "EmulateWheel" "true"
[ 33.353] (**) Option "EmulateWheelButton" "2"
[ 33.353] (**) Option "YAxisMapping" "4 5"
[ 33.353] (**) evdev: AlpsPS/2 ALPS DualPoint Stick: YAxisMapping: buttons 4 and 5
[ 33.353] (**) Option "XAxisMapping" "6 7"
[ 33.353] (**) evdev: AlpsPS/2 ALPS DualPoint Stick: XAxisMapping: buttons 6 and 7
[ 33.353] (**) evdev: AlpsPS/2 ALPS DualPoint Stick: EmulateWheelButton: 2, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
[ 33.353] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio1/input/input8/event6"
[ 33.353] (II) XINPUT: Adding extended input device "AlpsPS/2 ALPS DualPoint Stick" (type: MOUSE, id 13)
[ 33.353] (II) evdev: AlpsPS/2 ALPS DualPoint Stick: initialized for relative axes.
[ 33.353] (**) AlpsPS/2 ALPS DualPoint Stick: (accel) keeping acceleration scheme 1
[ 33.353] (**) AlpsPS/2 ALPS DualPoint Stick: (accel) acceleration profile 0
[ 33.353] (**) AlpsPS/2 ALPS DualPoint Stick: (accel) acceleration factor: 2.000
[ 33.353] (**) AlpsPS/2 ALPS DualPoint Stick: (accel) acceleration threshold: 4
[ 33.353] (II) config/udev: Adding input device AlpsPS/2 ALPS DualPoint Stick (/dev/input/mouse0)
[ 33.353] (II) No input driver specified, ignoring this device.
[ 33.353] (II) This device may have been added with another device file.
[ 33.354] (II) config/udev: Adding input device Dell WMI hotkeys (/dev/input/event8)
[ 33.354] (**) Dell WMI hotkeys: Applying InputClass "evdev keyboard catchall"
[ 33.354] (II) Using input driver 'evdev' for 'Dell WMI hotkeys'
[ 33.354] (**) Dell WMI hotkeys: always reports core events
[ 33.354] (**) evdev: Dell WMI hotkeys: Device: "/dev/input/event8"
[ 33.354] (--) evdev: Dell WMI hotkeys: Vendor 0 Product 0
[ 33.354] (--) evdev: Dell WMI hotkeys: Found keys
[ 33.354] (II) evdev: Dell WMI hotkeys: Configuring as keyboard
[ 33.354] (**) Option "config_info" "udev:/sys/devices/virtual/input/input9/event8"
[ 33.354] (II) XINPUT: Adding extended input device "Dell WMI hotkeys" (type: KEYBOARD, id 14)
[ 33.354] (**) Option "xkb_rules" "evdev"
[ 33.354] (**) Option "xkb_model" "pc105"
[ 33.354] (**) Option "xkb_layout" "de"
[ 33.452] (II) intel(0): EDID vendor "LGD", prod id 747
[ 33.452] (II) intel(0): Printing DDC gathered Modelines:
[ 33.452] (II) intel(0): Modeline "1366x768"x0.0 70.00 1366 1402 1450 1492 768 771 776 782 -hsync -vsync (46.9 kHz eP)
[ 33.452] (II) intel(0): Modeline "1366x768"x0.0 48.30 1366 1402 1450 1524 768 771 776 792 -hsync -vsync (31.7 kHz e)
[ 1607.956] (II) AIGLX: Suspending AIGLX clients for VT switch
STEPS TO REPRODUCE
In a virtual machine environment, install following the OEM setup testcase:
 https://bazaar.launchpad.net/~ubuntu-testcase/ubuntu-manual-tests/trunk/view/head:/testcases/image/1305_Install%20%28OEM%20setup%29

EXPECTED RESULTS
Final boot shows usable desktop.

ACTUAL RESULTS
A blank screen is shown with no mouse cursor. Typing has no affect, though one can reach a virtual terminal. At least that is the case in some (not all) virtual machine environments.

NOTES
 * PLEASE LIST YOUR RESULTS, successful or ortherwise with reproducing this bug. Versions are essential, as well as clear details on your system, especially video.
 * This does only seem to affect virtual machine environments, but it needs a wider degree of testing on real hardware.
 * This only seems to affect some virtual machine environments, so the issue may have something to do with the host environment. Further research is needed. It has appeared in KVM and VirtualBox, though it has also succeeded there.
 * Further testing is needed to see how far back it goes and which flavor(s) are affected.
 * Original bug report appears to have been for Kubuntu 16.04 on real hardware, but haven't heard from the OP. This bug has been heavily used on the ISO tracker for Kubuntu 17.04, so I'm co-opting it.

colored1 (colored1) wrote :

This bug seems to happen especially with Kubuntu: Tested with Ubuntu 16.04.1 + newest updates on the same system and working fine.

Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1638473

tags: added: iso-testing
Walter Lapchynski (wxl) wrote :

There are two bug reports on the tracker (see above) for 16.04.2 that affect VirtualBox. However, you'll notice that there's a real hardware test with no such problem.

Changed in oem-config (Ubuntu):
status: New → Confirmed
Darin Miller (darinmiller) wrote :

I could not repeat the black screen issue with either Ubuntu 16.04.2 amd64 nor the i686 OEM install.

HW: ASUS mb with UEFI BIOS, Intel VT-x enabled, Intel CPU with NVidia graphics card (driver v. 378.13).

Install worked as expected (both in VM and on real hw).

Walter Lapchynski (wxl) on 2017-02-23
Changed in oem-config (Ubuntu):
status: Confirmed → Triaged
Walter Lapchynski (wxl) on 2017-02-23
summary: - Blank screen after running oem-config
+ Blank screen after running oem-config in some virtual machine setups
Walter Lapchynski (wxl) on 2017-02-23
description: updated
description: updated
colored1 (colored1) on 2017-02-27
summary: - Blank screen after running oem-config in some virtual machine setups
+ Blank screen after running oem-config
colored1 (colored1) wrote :

This happens on Dell Latitude E6400 and E6420.

Are you sure you verified the ISO? If so, which architectures and versions
can you confirm this with? Do all the point releases of Trusty work ok?

colored1 (colored1) wrote :

It would have been nice to not replace my findings originally identified on hardware and replace it with virtual. Simply adding your findings would have been much more useful. Finding different
hardware working fine does not make the problem disappear on hardware. And following that logic, as
Darin had no failing setup, VMs would also not be affected?

The last version this worked for me was 14.04. Had this problem on Dell Latitude E6400, E5410 and E6420.
Tested now on a Dell Latitude E6400. It did not work with 16.04.1-desktop-amd64, so I freshly downloaded 16.04.2-desktop-amd64 and 16.10-desktop-amd64 for this bug (SHA256 OK, burnt to DVD with verification). It shows the same blank screen after running the OEM wizard, both from the installed OEM installation (by rebooting from disk after creating an image) AND from the restored CloneZilla image. Rebooting also shows a blank screen.
When pressing Ctrl-Alt-Del or the power button the Kubuntu image is displayed, before rebooting/powering off.

Rik Mills (rikmills) on 2017-03-23
tags: added: kubuntu
colored1 (colored1) wrote :

Problem persists on Dell Latitude E5410 in release 17.04.

colored1 (colored1) wrote :

Problem does NOT appear when selecting auto-logon in OEM-config on Dell Latitude E5410 in release 17.04.

description: updated
Marco Parillo (marco-parillo) wrote :

Replicated on an HP Elite Book 8440p on AA Alpha 1 RC1

@Marco, it is probably different. This case is specific to kubuntu, while yours might be related to the nvidia driver and its wayland support.

colored1 (colored1) wrote :

Confirming this does not happen to Ubuntu on the same machine, but does happen to Kubuntu. BTW: it does not happen when installing and then using it right away, but only if running an OEM-installation, then just rebooting and configuring or first pulling an image, writing back and configuring.

So I suppose it is somehow caused by the OEM configuration for Kubuntu.

Alex (phikus) wrote :

I have met similar issue on Dell Inspiron 11 3000 and Kubuntu 17.10 Beta 2.
I used standard installation, not OEM

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