Ubuntu 14.04 Black Screen kernel 3.16.0-36-generic

Bug #1451202 reported by Jose Nilton de Oliveira Silva
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nvidia-prime (Ubuntu)
New
Undecided
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Bug Description

Hello!
I recently bought an Acer Aspire E15 E5-571G-760G Notebook,

- Update Kernel to 3.16.0-36, Black Screen, remove kernel 3.16.0-36, change to 3.16.0-30
- Install nvidia-349 nvidia-settings in kernel 3.16.0-30 ppa:xorg-edgers/ppa OK
- External MIC not run
Linux linuxpro-00 3.16.0-30-generic #40~14.04.1-Ubuntu SMP Thu Jan 15 17:43:14 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

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Jose Nilton de Oliveira Silva (jniltinho) wrote :
description: updated
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Jose Nilton de Oliveira Silva (jniltinho) wrote :
Revision history for this message
Jose Nilton de Oliveira Silva (jniltinho) wrote :
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Jose Nilton de Oliveira Silva (jniltinho) wrote :
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Jose Nilton de Oliveira Silva (jniltinho) wrote :

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ USB Optical Mouse id=10 [slave pointer (2)]
⎜ ↳ SYN1B7E:01 06CB:2970 UNKNOWN id=12 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Video Bus id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ HD WebCam id=11 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
    ↳ Acer WMI hotkeys id=14 [slave keyboard (3)]

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Jose Nilton de Oliveira Silva (jniltinho) wrote :
Revision history for this message
Jose Nilton de Oliveira Silva (jniltinho) wrote :

# dmidecode 2.12
SMBIOS 2.7 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
 Manufacturer: Acer
 Product Name: Aspire E5-571G
 Version: V1.26
 Serial Number: NXMT9AL0045122D0799501
 UUID: 97B4E7CD-BC72-E411-8DF6-F0761C3C77AA
 Wake-up Type: Power Switch
 SKU Number: Aspire E5-571G_0867_V1.26
 Family: BroadWell System

Handle 0x000B, DMI type 12, 5 bytes
System Configuration Options
 Option 1: ConfigOptions1
 Option 2: ConfigOptions2
 Option 3: ConfigOptions3
 Option 4: ConfigOptions4
 Option 5: ConfigOptions5
 Option 6: ConfigOptions6

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