Ubuntu

Beta 10.10 Nvidia update broke Sony Vaio VPCF136FM installation

Reported by Michael E. Adams on 2010-10-05
160
This bug affects 30 people
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers (Ubuntu)
Undecided
Alberto Milone

Bug Description

I have been using 10.10 beta on my new Sony Vaio VPCF136FM configured as follows:

Processor: i7-740QM / 1.73 GHz
Graphics: NVIDIA GeForce GT 425M GPU
Display: 16.4" / 1600 x 900
Memory: 6 GB

Ubuntu can't sense my display to set up native x-server properly - it defaults to 800x600.
I installed the NVIDIA driver when I originally installed 10.10 beta. Worked perfectly.
Yesterday's (10/04/10) NVIDIA driver update broke my system - won't boot into desktop - locks up the system. I had to reboot into safe mode and remove the new NVIDIA driver. I am now only able to run in safe mode 800x600 because Ubuntu can't detect my display.

More info:

I tried reinstalling the NVIDIA driver. Rebooted to a failsafe root terminal.
Ran: nvidia-xconfig and received the following message:

Using X configuration file:
    "/etc/X11/xorg.conf"

VALIDATION ERROR:
    Data incomplete in file /etc/X11/xorg.conf.
    Undefined Device "(null)" referenced by Screen "Default Screen".

Backup file '/etc/X11/xorg.conf' as '/etc/X11/xorg.conf.backup'

New X configuration file written to '/etc/X11/xorg.conf'

I try to reboot and I get a blank screen with a color background. I
can't Ctrl-Alt-Del to reboot, I can't Ctrl-Alt F# to a virtual terminal.
I have to do a cold restart (i.e. hold the power button down to shutdown
and then reboot into failsafe graphics mode so I can remove the NVIDIA
driver to regain control of my system again).

---
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86 Kernel Module 260.19.06 Mon Sep 13 06:35:06 PDT 2010
 GCC version: gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5)
Architecture: i386
DistroRelease: Ubuntu 10.10
DkmsStatus: nvidia-current, 260.19.06, 2.6.35-22-generic-pae, i686: installed
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta i386 (20100901.1)
MachineType: Sony Corporation VPCF136FM
NonfreeKernelModules: nvidia
Package: nvidia-graphics-drivers (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic-pae root=UUID=99c4af1a-cc38-4ade-b118-914984683266 ro single i8042.reset i8042.nomux i8042.nopnp i8042.noloop
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic-pae 2.6.35.4
Tags: maverick maverick
Uname: Linux 2.6.35-22-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/08/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0170Y9
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0170Y9:bd08/08/2010:svnSonyCorporation:pnVPCF136FM:pvrC605ZBM6:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCF136FM
dmi.product.version: C605ZBM6
dmi.sys.vendor: Sony Corporation
nvidia-settings:

system:
 distro: Ubuntu
 codename: maverick
 architecture: i686
 kernel: 2.6.35-22-generic-pae

Fabio Marconi (fabiomarconi) wrote :

Hello
Can you please run in a terminal
apport-collect -p nvidia-graphics-driver 655078
Thanks
Fabio

affects: ubuntu → nvidia-graphics-drivers (Ubuntu)
Changed in nvidia-graphics-drivers (Ubuntu):
status: New → Incomplete
tags: added: maverick
Michael E. Adams (meadams) wrote :

Fabio,

I ran: apport-collect -p nvidia-graphics-driver 655078

and got:

mea@mea-laptop:~$ apport-collect -p nvidia-graphics-driver 655078
The authorization page:
   (https://edge.launchpad.net/+authorize-token?oauth_token=64pWC6HjNl6kR4KB6m5F&allow_permission=WRITE_PRIVATE)
should be opening in your browser. After you have authorized
this program to access Launchpad on your behalf you should come
back here and press <Enter> to finish the authentication process.

Package nvidia-graphics-driver not installed and no hook available, ignoring
mea@mea-laptop:~$

Do you want me to install the NVIDIA graphics driver again and run this command from safe graphics mode (because I can't get to a virtual terminal when I boot normally with the NVIDIA graphics driver installed).

Mike

Peter Smith (petersmithca) wrote :

I too was trying 10.10 and after doing an apt-get upgrade just launches with a blue screen. Can't login, I tried reverting to 10.04, but had issues with the drivers there previously as well, and not currently working. Will try again later when I'm home with my extracted drivers and backups to see if I can get 10.04 to work.

Fabio Marconi (fabiomarconi) wrote :

@ Michael
Yes, sorry i don't explain
install and run in safe mode
Thanks
Fabio

Michael E. Adams (meadams) wrote :

Fabio,

Sorry, all I get is this - I guess because I can't run the NVIDIA graphics driver to collect any data off it:

mea@mea-laptop:~$ apport-collect -p nvidia-graphics-driver 655078
Package nvidia-graphics-driver not installed and no hook available, ignoring
mea@mea-laptop:~$

I don't know what data to try to get to you.

Mike

Peter Smith (petersmithca) wrote :

I tried to run the apport command, and got to a login screen (text based) which I filled out, but once I logged in all i seem to get is some pages about linux, etc, and I have no idea how to get back and resubmit the data?

Peter Smith (petersmithca) wrote :

further to that, i get to the text based form and enter my credentials, but the "continue" link isnt enabled, all I have is a cancel option

Fabio Marconi (fabiomarconi) wrote :

Hello Peter.
try this other command
apport-collect 655078

then when request authorize.
Fabio

Peter Smith (petersmithca) wrote :

When I try that, It again launches a w3m browser. I am able to fill in the fields with my email and password, but the only available links below that are

Register a new account

Forgotten Password

"Continue or Cancel"

in the sentence continue or cancel, the word "cancel" is a link, the word continue is not, so I am unable to actually login to authorize

Peter Smith (petersmithca) wrote :

i should note that I am doing this at the shell prompt as I am unable to get into failsafe grpahics mode, as it errors out i cannot really see the error as it flashes back to quickly - all i can make out is failed to initialize something

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tags: added: apport-collected
description: updated

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Michael E. Adams (meadams) wrote :

Fabio,

I used the command you gave Peter and apparently that worked for me. Hope this helps.

Mike

Michael E. Adams (meadams) wrote :

Fabio,

I used the command you gave Peter and it appears to have worked for me.

Mike

Fabio Marconi (fabiomarconi) wrote :

Perfect.
Thanks for your contribute
i confirm the report
Fabio

Changed in nvidia-graphics-drivers (Ubuntu):
status: Incomplete → Confirmed
tags: added: regression-potential
Michael E. Adams (meadams) wrote :

Fabio,

Thank you so much for checking this out. Glad I could help, too.

Regards,
Mike

Peter Smith (petersmithca) wrote :

Thank you from me too, am hoping to get a quick resolution, bought this machine as a dual boot to do both windows and lamp development.

Changed in nvidia-graphics-drivers (Ubuntu):
status: Confirmed → Opinion
Changed in nvidia-graphics-drivers (Ubuntu):
status: Opinion → Confirmed
62 comments hidden view all 142 comments
smileyguy (smileyguy) wrote :

Mike,

Thanks for info. I do appreciate it. Actually I have printed out the parts of this thread that I thought was important. And #77 was one of them I took. I have the print out in my computer bag just in case. And I have the bug number memorized as I am sure a lot of others do as well. Over the course of this issue I have learned a lot more about Ubuntu and that is nice too. Windows is a bane on Mankind.

Mike, thanks to you for the terrific effort you put forth on this. I greatly appreciate it.

Smileyguy.

wyz (wangyizhuo) wrote :

I have added http://ppa.launchpad.net/ubuntu-x-swat/x-updates/ubuntu to my source list, and installed nvidia-current (260.19.26). It solved the problem and worked like a charm.

Seems this is the simplest and most graceful solution so far.

wyz (wangyizhuo) wrote :

Update:
I tried to remove my original xorg.conf with EDID settings and use nvidia-settings to generate a new xorg.conf. I come back to the same old problem. EDID settings are still need in xorg.conf with 260.19.26 driver. Hope it will improve in future.

dirac (craj) wrote :

I am a new entry n those looking for solution plz ignore this.

I got ASUS U43JC with i5-460M intel, Nvidia Geforce 310M graphics card with Optimus technology. I am suffering from same black screen problem . Graphics card not being installed. I installed 10.4 LTS ubuntu n tried to update graphics card software from hardware drivers in system>>administration. Once i install n reboot the login never turns up

Thoughts ? Possible solns?

Michael E. Adams (meadams) wrote :

dirac,

This bug report thread was opened for my specific Sony computer. Others with same or different Sony computers have followed this thread. That being said, you could try downloading and running the script (i.e. command line program) I wrote to service the problem you describe. However, your mileage may vary (i.e. it might not work for you - but probably will). See my entry above numbered #77 for details on what to do.

Good luck,
Mike

pal_ (pal-) wrote :

HI,
new drivers 260.19.29 from X "ppa:ubuntu-x-swat/x-updates" THEY WORK OK !

bye
pal

piet_sperling (piet-sperling) wrote :

I 'd like to draw attention to the fact that running Knoppix 6.4 on the same machine does not give any problems, so there must be a real generic solution in stead of a work around

Michael E. Adams (meadams) wrote :

pal,

Could you explain what the "ppa:ubuntu-x-swat/x-updates" is and why Ubuntu hasn't provided an update with this new driver? Is Ubuntu-x-swat working with Ubuntu for a solution or is this just someone's personal solution? If this driver is installed, will it update properly with future kernel updates or must it be reinstalled manually?

Thanks,
Mike

pal_ (pal-) wrote :

hi Mike, if it can help u..........

https://help.launchpad.net/Packaging/PPA

bye
pal_

Michael E. Adams (meadams) wrote :

pal,

Thanks for the response. I see that these personal packages are not supported by Ubuntu (which is fine and I thank the folks developing in this ppa for their hard work). If this works for folks, that is good. Since I am operational with your prior driver links and my posted script, I prefer to wait for Ubuntu to provide their supported fix. That is, I am waiting for the opportunity to test one (hint, hint Ubuntu)!

Thanks,
Mike

Alex M. Lowe (lengau) wrote :

Has anyone here managed to get either the VGA or HDMI outputs working in Ubuntu (Lucid or Maverick)?

Latest drivers (260.19.29) from Ubuntu-X (https://launchpad.net/~ubuntu-x-swat/+archive/x-updates) works on my VPCCW without any problem. I did not try HDMI output but VGA output works.

Alex M. Lowe (lengau) wrote :

Using the 260.19.29 drivers and the xorg.conf file generated by jockey resolves this problem.

As of right now, this bug is also still a problem in Natty.

Michael E. Adams (meadams) wrote :

I finally got around to trying "ppa:ubuntu-x-swat/x-updates" and installed their latest nvidia driver (270.18). I just wanted to report that it works great on my system (the one that I opened this bug report with). My thanks to the "swat" team.

Could someone answer this question?

Is Ubuntu going to use the efforts of this "swat" team for the next release of Ubuntu or will this nvidia issue be left unaddressed as it has been for Ubuntu 10.10 on my Sony Vaio VPCF136FM. Does Ubuntu consider nvidia driver issues, because they are closed binaries, not to be under their care or is this ppa used by Ubuntu as part of their development process?

Thanks,
Mike

Download full text (4.8 KiB)

The next version of Ubuntu already includes version 260.29 in its
repositories (a version that works with the F series). It is likely
that the latest version of the driver will be included in the final
release and has simply yet to be included.

Many of the members of the swat team are also members of the team who
maintain X and the Nvidia and ATI drivers in Ubuntu itself. The
x-updates ppa is simply to provide newer packages for already-released
versions.

On 6 February 2011 08:26, Michael E. Adams <email address hidden> wrote:
> I finally got around to trying "ppa:ubuntu-x-swat/x-updates" and
> installed their latest nvidia driver (270.18). I just wanted to report
> that it works great on my system (the one that I opened this bug report
> with). My thanks to the "swat" team.
>
> Could someone answer this question?
>
> Is Ubuntu going to use the efforts of this "swat" team for the next release of Ubuntu or will this nvidia issue be left unaddressed as it has been for Ubuntu 10.10 on my Sony Vaio VPCF136FM. Does Ubuntu consider nvidia driver issues, because they are closed binaries, not to be under their care or is this ppa used by Ubuntu as part of their development process?
>
> Thanks,
> Mike
>
> --
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (694956).
> https://bugs.launchpad.net/bugs/655078
>
> Title:
>  Beta 10.10 Nvidia update broke Sony Vaio VPCF136FM installation
>
> Status in “nvidia-graphics-drivers” package in Ubuntu:
>  Confirmed
>
> Bug description:
>  I have been using 10.10 beta on my new Sony Vaio VPCF136FM configured
>  as follows:
>
>  Processor: i7-740QM / 1.73 GHz
>  Graphics: NVIDIA GeForce GT 425M GPU
>  Display: 16.4" / 1600 x 900
>  Memory: 6 GB
>
>  Ubuntu can't sense my display to set up native x-server properly - it defaults to 800x600.
>  I installed the NVIDIA driver when I originally installed 10.10 beta. Worked perfectly.
>  Yesterday's (10/04/10) NVIDIA driver update broke my system - won't boot into desktop - locks up the system. I had to reboot into safe mode and remove the new NVIDIA driver. I am now only able to run in safe mode 800x600 because Ubuntu can't detect my display.
>
>  More info:
>
>  I tried reinstalling the NVIDIA driver. Rebooted to a failsafe root terminal.
>  Ran: nvidia-xconfig and received the following message:
>
>  Using X configuration file:
>      "/etc/X11/xorg.conf"
>
>  VALIDATION ERROR:
>      Data incomplete in file /etc/X11/xorg.conf.
>      Undefined Device "(null)" referenced by Screen "Default Screen".
>
>  Backup file '/etc/X11/xorg.conf' as '/etc/X11/xorg.conf.backup'
>
>  New X configuration file written to '/etc/X11/xorg.conf'
>
>  I try to reboot and I get a blank screen with a color background. I
>  can't Ctrl-Alt-Del to reboot, I can't Ctrl-Alt F# to a virtual terminal.
>  I have to do a cold restart (i.e. hold the power button down to shutdown
>  and then reboot into failsafe graphics mode so I can remove the NVIDIA
>  driver to regain control of my system again).
>
>  ---
>  .proc.driver.nvidia.version:
>   NVRM version: NVIDIA UNIX x86 Kernel Module  260.19.06  Mon Sep 13 06:35:06 PDT 2010
>   GCC version:  gcc ...

Read more...

Michael E. Adams (meadams) wrote :
Download full text (5.6 KiB)

Excellent. Thank you so much for your answer and your work.

Please note that I would have made it a point to try the "swat" team
offering sooner to help in your efforts had I understood the team
membership relationship to Ubuntu itself (who I offered to help with
testing a bug fix for this issue) rather than rely for so long on the
script I provided in the Launchpad. Maybe others made the same error.
Sorry for my mistake.

Best regards,
Mike

On Sun, 2011-02-06 at 17:52 +0000, Alex M. Lowe wrote:
> The next version of Ubuntu already includes version 260.29 in its
> repositories (a version that works with the F series). It is likely
> that the latest version of the driver will be included in the final
> release and has simply yet to be included.
>
> Many of the members of the swat team are also members of the team who
> maintain X and the Nvidia and ATI drivers in Ubuntu itself. The
> x-updates ppa is simply to provide newer packages for already-released
> versions.
>
> On 6 February 2011 08:26, Michael E. Adams <email address hidden> wrote:
> > I finally got around to trying "ppa:ubuntu-x-swat/x-updates" and
> > installed their latest nvidia driver (270.18). I just wanted to report
> > that it works great on my system (the one that I opened this bug report
> > with). My thanks to the "swat" team.
> >
> > Could someone answer this question?
> >
> > Is Ubuntu going to use the efforts of this "swat" team for the next release of Ubuntu or will this nvidia issue be left unaddressed as it has been for Ubuntu 10.10 on my Sony Vaio VPCF136FM. Does Ubuntu consider nvidia driver issues, because they are closed binaries, not to be under their care or is this ppa used by Ubuntu as part of their development process?
> >
> > Thanks,
> > Mike
> >
> > --
> > You received this bug notification because you are a direct subscriber
> > of a duplicate bug (694956).
> > https://bugs.launchpad.net/bugs/655078
> >
> > Title:
> > Beta 10.10 Nvidia update broke Sony Vaio VPCF136FM installation
> >
> > Status in “nvidia-graphics-drivers” package in Ubuntu:
> > Confirmed
> >
> > Bug description:
> > I have been using 10.10 beta on my new Sony Vaio VPCF136FM configured
> > as follows:
> >
> > Processor: i7-740QM / 1.73 GHz
> > Graphics: NVIDIA GeForce GT 425M GPU
> > Display: 16.4" / 1600 x 900
> > Memory: 6 GB
> >
> > Ubuntu can't sense my display to set up native x-server properly - it defaults to 800x600.
> > I installed the NVIDIA driver when I originally installed 10.10 beta. Worked perfectly.
> > Yesterday's (10/04/10) NVIDIA driver update broke my system - won't boot into desktop - locks up the system. I had to reboot into safe mode and remove the new NVIDIA driver. I am now only able to run in safe mode 800x600 because Ubuntu can't detect my display.
> >
> > More info:
> >
> > I tried reinstalling the NVIDIA driver. Rebooted to a failsafe root terminal.
> > Ran: nvidia-xconfig and received the following message:
> >
> > Using X configuration file:
> > "/etc/X11/xorg.conf"
> >
> > VALIDATION ERROR:
> > Data incomplete in file /etc/X11/xorg.conf.
> > Undefined Device "(null)" referenced by Screen "Default Screen".
> >
> > Ba...

Read more...

tags: added: regression-release
removed: regression-potential
Changed in nvidia-graphics-drivers (Ubuntu):
assignee: nobody → Canonical Desktop Team (canonical-desktop-team)
Martin Pitt (pitti) wrote :

We won't roll back the nvidia driver in the final release. Alberto, is there something we use to do about these regressions, like report them upstream? There's not much we can do about them anyway.

Please unassign yourself again after your answer. Thanks!

Changed in nvidia-graphics-drivers (Ubuntu):
assignee: Canonical Desktop Team (canonical-desktop-team) → Alberto Milone (albertomilone)

Architecture: i386
DistroRelease: Ubuntu 10.10
GdmLog2: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: Sony Corporation VPCF136FM
Package: nvidia-graphics-drivers (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic-pae root=UUID=516995f3-3b8f-4292-9eda-29cd8664463d ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: hostname 2.6.35-25.44-generic-pae 2.6.35.10
Tags: maverick maverick
Uname: Linux 2.6.35-25-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 09/03/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0180Y9
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0180Y9:bd09/03/2010:svnSonyCorporation:pnVPCF136FM:pvrC606V0UB:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCF136FM
dmi.product.version: C606V0UB
dmi.sys.vendor: Sony Corporation
drirc:
 <driconf>
 </driconf>
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: i686
 kernel: 2.6.35-25-generic-pae

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I'm closing this bug report. If you can still reproduce the issue in recent Ubuntu releases, feel free to reopen this report.

Changed in nvidia-graphics-drivers (Ubuntu):
status: Confirmed → Invalid
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