Ubuntu 17.10 freezes soon after login.

Bug #1705951 reported by Marcos Nascimento on 2017-07-23
This bug affects 11 people
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers (Ubuntu)

Bug Description

Edited 1: After some updates received, it freezes just after login, making any action impossible.

I have a PC with a nVidia GeForce 6800XT graphics card. I installed ubuntu 17.10 and have had many problems with crashes and freezes. After login, the normal screen appears, the screen flashes and the top bar disappears, flashes again and appears normal, but frozen. Clicking again blinks back to the login screen. In order to access the system I was forced to install GNOME Classic. I noticed that in ubuntu 17.04 and ubuntu GNOME 16.04 it works normal.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu1
ProcVersionSignature: Ubuntu 4.11.0-10.15-generic 4.11.8
Uname: Linux 4.11.0-10-generic x86_64
NonfreeKernelModules: nvidia
 Fast Writes: Supported
 SBA: Supported
 AGP Rates: 8x 4x
 Registers: 0xff000e1b:0x1f000302
 Host Bridge: PCI device 1106:0308
 Fast Writes: Supported
 SBA: Supported
 AGP Rates: 8x 4x
 Registers: 0x1f000a1b:0x00000b02
 Status: Enabled
 Driver: AGPGART
 AGP Rate: 8x
 Fast Writes: Disabled
 SBA: Enabled
.proc.driver.nvidia.gpus.0: Error: [Errno 21] É um diretório: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 304.135 Tue Jan 17 15:26:26 PST 2017
 GCC version: gcc version 6.3.0 20170618 (Ubuntu 6.3.0-19ubuntu1)
ApportVersion: 2.20.6-0ubuntu4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sun Jul 23 18:13:59 2017
DistUpgraded: Fresh install
DistroCodename: artful
DistroVariant: ubuntu
DkmsStatus: nvidia-304, 304.135, 4.11.0-10-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard: NVIDIA Corporation NV40 [GeForce 6800 XT] [10de:0048] (rev a1) (prog-if 00 [VGA controller])
InstallationDate: Installed on 2017-07-17 (5 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170716)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.11.0-10-generic root=UUID=7a3a72ab-cccf-4c14-97c3-1dcd85b1aca8 ro recovery nomodeset
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)

dmi.bios.date: 11/08/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0701
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5VDC-X
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0701:bd11/08/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5VDC-X:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.81-2
version.libgl1-mesa-dri: libgl1-mesa-dri 17.1.2-2ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.1.2-2ubuntu2
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.3-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.9.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Sun Jul 23 18:12:42 2017
xserver.configfile: default
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Sleep Button KEYBOARD, id 8
 input Microsoft Basic Optical Mouse MOUSE, id 9
 input AT Translated Set 2 keyboard KEYBOARD, id 10
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log

xserver.version: 2:1.19.3-1ubuntu2

Marcos Nascimento (wstlmn) wrote :
Marcos Nascimento (wstlmn) wrote :

Since I posted this report, some updates were made available, but the situation got worse. Soon after the log, the screen turns black with no action alternatives. In the "GNOME Classic" mode that was previously able to access the system, it is now freezing too. :(

Changed in xorg (Ubuntu):
assignee: nobody → Marcos Nascimento (wstlmn)
summary: - Freezes, crashes, returns to login screen.
+ Ubuntu 17.10 freezes soon after login.
description: updated
Marcos Nascimento (wstlmn) wrote :

I start with cd-live and everything works perfectly. I install the system and the process runs normally. I reboot, log in and ... freezes. What did the installer do wrong?

Timo Aaltonen (tjaalton) wrote :

don't install the nvidia driver then, if the stock nouveau driver works?

affects: xorg (Ubuntu) → nvidia-graphics-drivers (Ubuntu)
Marcos Nascimento (wstlmn) wrote :

Updates continued and the picture changed. Now I can not get in any way. Start with cd-live and everything works fine. Start the installation and everything happens normally. Restart the PC and the login screen appears. I enter the password, press enter and ... freeze! Nothing else is possible.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nvidia-graphics-drivers (Ubuntu):
status: New → Confirmed
skunk (tiobra666) wrote :

I have an NVIDIA GeForce GTX 960M with Intel HD Graphics 530. Now I am able to login the xorg session with discrete gpu. The freeze happens when I try to login with intel and xorg. I've tried intel and wayland session but the fan goes full trottle, with acpi_osi= boot parameter the fan acts normal but i have wayland and gnome-shell processes duplicated one owned by user and one by gdm.

Tim (tim-barlotta) wrote :

Old NVIDIA G73 (GeForce 7600 GS) here. Fresh install.
Freezes with Wayland and xorg using the nouveau driver, also seeing various flashing and other issues when using the recommended nvidia driver (+ freezes).

Did not see any of these issues on 17.04 or earlier versions.

Same here! If I remove the drive everything works, but I need it to work with TensorFlow

Changed in nvidia-graphics-drivers (Ubuntu):
assignee: Marcos Nascimento (wstlmn) → nobody
Tim (tim-barlotta) wrote :

After a number of updates I've retried a couple scenarios:
1) noveau driver and wayland : froze ~30 seconds after login (I clicked on terminal from the dock)
2) noveau driver and xorg : freezes from time to time. System preferences never opens and sometimes freezes the entire system

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