xserver broken after ubuntu update: nvidia api mismatch

[Robert Johnson]

After a reboot after a routine update of Ubuntu, the xserver broke so that ubuntu boots into the command line.

I have installed the latest BIOS for my desktop, which is a HP Pavilion HPE H8-1150UK with a NVIDIA GeForce GT530.

robert@ewok:~$ uname -a
Linux ewok 3.2.0-57-generic #87-Ubuntu SMP Tue Nov 12 21:35:10 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

After typing startx at the command line, I got an error message saying:

NVIDIA: API mismatch: the NVIDIA kernel module has version 304.88, but this NVIDIA driver component has version 304.108. Please make sure that the kernel module and all NVIDIA driver components have the same version.

Fatal server error:
no screens found.

Below I have pasted the contents of /var/log/Xorg.0.log:

[ 162.871]
X.Org X Server 1.11.3
Release Date: 2011-12-16
[ 162.871] X Protocol Version 11, Revision 0
[ 162.871] Build Operating System: Linux 2.6.42-37-generic x86_64 Ubuntu
[ 162.871] Current Operating System: Linux ewok 3.2.0-57-generic #87-Ubuntu SMP Tue Nov 12 21:35:10 UTC 2013 x86_64
[ 162.871] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-3.2.0-57-generic root=UUID=afb79c41-6273-49e7-b17d-a5555c496d94 ro quiet splash
[ 162.872] Build Date: 16 October 2013 04:41:23PM
[ 162.872] xorg-server 2:1.11.4-0ubuntu10.14 (For technical support please see http://www.ubuntu.com/support)
[ 162.872] Current version of pixman: 0.24.4
[ 162.872] Before reporting problems, check http://wiki.x.org
 to make sure that you have the latest version.
[ 162.872] Markers: (--) probed, (**) from config file, (==) default setting,
 (++) from command line, (!!) notice, (II) informational,
 (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 162.873] (==) Log file: "/var/log/Xorg.0.log", Time: Mon Dec 23 23:25:04 2013
[ 162.873] (==) Using config file: "/etc/X11/xorg.conf"
[ 162.874] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[ 162.874] (==) No Layout section. Using the first Screen section.
[ 162.874] (==) No screen section available. Using defaults.
[ 162.874] (**) |-->Screen "Default Screen Section" (0)
[ 162.874] (**) | |-->Monitor "<default monitor>"
[ 162.874] (==) No device specified for screen "Default Screen Section".
 Using the first device section listed.
[ 162.874] (**) | |-->Device "Default Device"
[ 162.874] (==) No monitor specified for screen "Default Screen Section".
 Using a default monitor configuration.
[ 162.874] (==) Automatically adding devices
[ 162.874] (==) Automatically enabling devices
[ 162.874] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
[ 162.874] Entry deleted from font path.
[ 162.874] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist.
[ 162.874] Entry deleted from font path.
[ 162.874] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist.
[ 162.874] Entry deleted from font path.
[ 162.874] (==) FontPath set to:
 /usr/share/fonts/X11/misc,
 /usr/share/fonts/X11/100dpi/:unscaled,
 /usr/share/fonts/X11/Type1,
 /usr/share/fonts/X11/100dpi,
 /var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType,
 built-ins
[ 162.874] (==) ModulePath set to "/usr/lib/x86_64-linux-gnu/xorg/extra-modules,/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules"
[ 162.874] (II) The server relies on udev to provide the list of input devices.
 If no devices become available, reconfigure udev or disable AutoAddDevices.
[ 162.874] (II) Loader magic: 0x7f0d134bcb00
[ 162.874] (II) Module ABI versions:
[ 162.874] X.Org ANSI C Emulation: 0.4
[ 162.874] X.Org Video Driver: 11.0
[ 162.874] X.Org XInput driver : 16.0
[ 162.874] X.Org Server Extension : 6.0
[ 162.875] (--) PCI:*(0:1:0:0) 10de:0de5:1b0a:90a3 rev 161, Mem @ 0xfa000000/16777216, 0xd0000000/134217728, 0xd8000000/33554432, I/O @ 0x0000e000/128, BIOS @ 0x????????/524288
[ 162.875] (II) Open ACPI successful (/var/run/acpid.socket)
[ 162.875] (II) LoadModule: "extmod"
[ 162.876] (II) Loading /usr/lib/xorg/modules/extensions/libextmod.so
[ 162.876] (II) Module extmod: vendor="X.Org Foundation"
[ 162.876] compiled for 1.11.3, module version = 1.0.0
[ 162.876] Module class: X.Org Server Extension
[ 162.876] ABI class: X.Org Server Extension, version 6.0
[ 162.876] (II) Loading extension MIT-SCREEN-SAVER
[ 162.876] (II) Loading extension XFree86-VidModeExtension
[ 162.876] (II) Loading extension XFree86-DGA
[ 162.876] (II) Loading extension DPMS
[ 162.876] (II) Loading extension XVideo
[ 162.876] (II) Loading extension XVideo-MotionCompensation
[ 162.876] (II) Loading extension X-Resource
[ 162.876] (II) LoadModule: "dbe"
[ 162.876] (II) Loading /usr/lib/xorg/modules/extensions/libdbe.so
[ 162.876] (II) Module dbe: vendor="X.Org Foundation"
[ 162.876] compiled for 1.11.3, module version = 1.0.0
[ 162.876] Module class: X.Org Server Extension
[ 162.876] ABI class: X.Org Server Extension, version 6.0
[ 162.876] (II) Loading extension DOUBLE-BUFFER
[ 162.876] (II) LoadModule: "glx"
[ 162.876] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/libglx.so
[ 162.885] (II) Module glx: vendor="NVIDIA Corporation"
[ 162.885] compiled for 4.0.2, module version = 1.0.0
[ 162.885] Module class: X.Org Server Extension
[ 162.885] (II) NVIDIA GLX Module 304.108 Wed Jul 31 19:56:59 PDT 2013
[ 162.885] (II) Loading extension GLX
[ 162.885] (II) LoadModule: "record"
[ 162.885] (II) Loading /usr/lib/xorg/modules/extensions/librecord.so
[ 162.885] (II) Module record: vendor="X.Org Foundation"
[ 162.885] compiled for 1.11.3, module version = 1.13.0
[ 162.885] Module class: X.Org Server Extension
[ 162.885] ABI class: X.Org Server Extension, version 6.0
[ 162.886] (II) Loading extension RECORD
[ 162.886] (II) LoadModule: "dri"
[ 162.886] (II) Loading /usr/lib/xorg/modules/extensions/libdri.so
[ 162.886] (II) Module dri: vendor="X.Org Foundation"
[ 162.886] compiled for 1.11.3, module version = 1.0.0
[ 162.886] ABI class: X.Org Server Extension, version 6.0
[ 162.886] (II) Loading extension XFree86-DRI
[ 162.886] (II) LoadModule: "dri2"
[ 162.886] (II) Loading /usr/lib/xorg/modules/extensions/libdri2.so
[ 162.886] (II) Module dri2: vendor="X.Org Foundation"
[ 162.886] compiled for 1.11.3, module version = 1.2.0
[ 162.886] ABI class: X.Org Server Extension, version 6.0
[ 162.886] (II) Loading extension DRI2
[ 162.886] (==) Matched nvidia as autoconfigured driver 0
[ 162.886] (==) Matched nouveau as autoconfigured driver 1
[ 162.886] (==) Matched nv as autoconfigured driver 2
[ 162.886] (==) Matched vesa as autoconfigured driver 3
[ 162.886] (==) Matched fbdev as autoconfigured driver 4
[ 162.886] (==) Assigned the driver to the xf86ConfigLayout
[ 162.886] (II) LoadModule: "nvidia"
[ 162.886] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/nvidia_drv.so
[ 162.886] (II) Module nvidia: vendor="NVIDIA Corporation"
[ 162.886] compiled for 4.0.2, module version = 1.0.0
[ 162.886] Module class: X.Org Video Driver
[ 162.886] (II) LoadModule: "nouveau"
[ 162.886] (II) Loading /usr/lib/xorg/modules/drivers/nouveau_drv.so
[ 162.886] (II) Module nouveau: vendor="X.Org Foundation"
[ 162.886] compiled for 1.11.3, module version = 0.0.16
[ 162.886] Module class: X.Org Video Driver
[ 162.886] ABI class: X.Org Video Driver, version 11.0
[ 162.886] (II) LoadModule: "nv"
[ 162.887] (WW) Warning, couldn't open module nv
[ 162.887] (II) UnloadModule: "nv"
[ 162.887] (II) Unloading nv
[ 162.887] (EE) Failed to load module "nv" (module does not exist, 0)
[ 162.887] (II) LoadModule: "vesa"
[ 162.887] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[ 162.887] (II) Module vesa: vendor="X.Org Foundation"
[ 162.887] compiled for 1.11.3, module version = 2.3.0
[ 162.887] Module class: X.Org Video Driver
[ 162.887] ABI class: X.Org Video Driver, version 11.0
[ 162.887] (II) LoadModule: "fbdev"
[ 162.887] (II) Loading /usr/lib/xorg/modules/drivers/fbdev_drv.so
[ 162.887] (II) Module fbdev: vendor="X.Org Foundation"
[ 162.887] compiled for 1.11.3, module version = 0.4.2
[ 162.887] ABI class: X.Org Video Driver, version 11.0
[ 162.887] (==) Matched nvidia as autoconfigured driver 0
[ 162.887] (==) Matched nouveau as autoconfigured driver 1
[ 162.887] (==) Matched nv as autoconfigured driver 2
[ 162.887] (==) Matched vesa as autoconfigured driver 3
[ 162.887] (==) Matched fbdev as autoconfigured driver 4
[ 162.887] (==) Assigned the driver to the xf86ConfigLayout
[ 162.887] (II) LoadModule: "nvidia"
[ 162.887] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/nvidia_drv.so
[ 162.887] (II) Module nvidia: vendor="NVIDIA Corporation"
[ 162.887] compiled for 4.0.2, module version = 1.0.0
[ 162.887] Module class: X.Org Video Driver
[ 162.887] (II) UnloadModule: "nvidia"
[ 162.887] (II) Unloading nvidia
[ 162.887] (II) Failed to load module "nvidia" (already loaded, 32525)
[ 162.887] (II) LoadModule: "nouveau"
[ 162.887] (II) Loading /usr/lib/xorg/modules/drivers/nouveau_drv.so
[ 162.887] (II) Module nouveau: vendor="X.Org Foundation"
[ 162.887] compiled for 1.11.3, module version = 0.0.16
[ 162.887] Module class: X.Org Video Driver
[ 162.887] ABI class: X.Org Video Driver, version 11.0
[ 162.887] (II) UnloadModule: "nouveau"
[ 162.887] (II) Unloading nouveau
[ 162.887] (II) Failed to load module "nouveau" (already loaded, 32525)
[ 162.887] (II) LoadModule: "nv"
[ 162.887] (WW) Warning, couldn't open module nv
[ 162.887] (II) UnloadModule: "nv"
[ 162.887] (II) Unloading nv
[ 162.887] (EE) Failed to load module "nv" (module does not exist, 0)
[ 162.887] (II) LoadModule: "vesa"
[ 162.887] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[ 162.887] (II) Module vesa: vendor="X.Org Foundation"
[ 162.887] compiled for 1.11.3, module version = 2.3.0
[ 162.887] Module class: X.Org Video Driver
[ 162.887] ABI class: X.Org Video Driver, version 11.0
[ 162.887] (II) UnloadModule: "vesa"
[ 162.887] (II) Unloading vesa
[ 162.887] (II) Failed to load module "vesa" (already loaded, 0)
[ 162.887] (II) LoadModule: "fbdev"
[ 162.888] (II) Loading /usr/lib/xorg/modules/drivers/fbdev_drv.so
[ 162.888] (II) Module fbdev: vendor="X.Org Foundation"
[ 162.888] compiled for 1.11.3, module version = 0.4.2
[ 162.888] ABI class: X.Org Video Driver, version 11.0
[ 162.888] (II) UnloadModule: "fbdev"
[ 162.888] (II) Unloading fbdev
[ 162.888] (II) Failed to load module "fbdev" (already loaded, 0)
[ 162.888] (II) NVIDIA dlloader X Driver 304.108 Wed Jul 31 19:36:56 PDT 2013
[ 162.888] (II) NVIDIA Unified Driver for all Supported NVIDIA GPUs
[ 162.888] (II) NOUVEAU driver Date: Wed Nov 30 18:56:54 2011 +0100
[ 162.888] (II) NOUVEAU driver for NVIDIA chipset families :
[ 162.888] RIVA TNT (NV04)
[ 162.888] RIVA TNT2 (NV05)
[ 162.888] GeForce 256 (NV10)
[ 162.888] GeForce 2 (NV11, NV15)
[ 162.888] GeForce 4MX (NV17, NV18)
[ 162.888] GeForce 3 (NV20)
[ 162.888] GeForce 4Ti (NV25, NV28)
[ 162.888] GeForce FX (NV3x)
[ 162.888] GeForce 6 (NV4x)
[ 162.888] GeForce 7 (G7x)
[ 162.888] GeForce 8 (G8x)
[ 162.888] GeForce GTX 200 (NVA0)
[ 162.888] GeForce GTX 400 (NVC0)
[ 162.888] (II) VESA: driver for VESA chipsets: vesa
[ 162.888] (II) FBDEV: driver for framebuffer: fbdev
[ 162.888] (--) using VT number 7

[ 162.891] (II) Loading sub module "fb"
[ 162.891] (II) LoadModule: "fb"
[ 162.891] (II) Loading /usr/lib/xorg/modules/libfb.so
[ 162.891] (II) Module fb: vendor="X.Org Foundation"
[ 162.891] compiled for 1.11.3, module version = 1.0.0
[ 162.891] ABI class: X.Org ANSI C Emulation, version 0.4
[ 162.891] (II) Loading sub module "wfb"
[ 162.891] (II) LoadModule: "wfb"
[ 162.891] (II) Loading /usr/lib/xorg/modules/libwfb.so
[ 162.891] (II) Module wfb: vendor="X.Org Foundation"
[ 162.891] compiled for 1.11.3, module version = 1.0.0
[ 162.891] ABI class: X.Org ANSI C Emulation, version 0.4
[ 162.891] (II) Loading sub module "ramdac"
[ 162.891] (II) LoadModule: "ramdac"
[ 162.892] (II) Module "ramdac" already built-in
[ 162.892] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/nvidia_drv.so
[ 162.892] (II) Loading /usr/lib/xorg/modules/libwfb.so
[ 162.892] (II) Loading /usr/lib/xorg/modules/libfb.so
[ 162.892] (WW) Falling back to old probe method for vesa
[ 162.892] (WW) Falling back to old probe method for fbdev
[ 162.892] (II) Loading sub module "fbdevhw"
[ 162.892] (II) LoadModule: "fbdevhw"
[ 162.892] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
[ 162.892] (II) Module fbdevhw: vendor="X.Org Foundation"
[ 162.892] compiled for 1.11.3, module version = 0.0.2
[ 162.892] ABI class: X.Org Video Driver, version 11.0
[ 162.892] (EE) open /dev/fb0: No such file or directory
[ 162.892] (II) NVIDIA(0): Creating default Display subsection in Screen section
 "Default Screen Section" for depth/fbbpp 24/32
[ 162.892] (==) NVIDIA(0): Depth 24, (==) framebuffer bpp 32
[ 162.892] (==) NVIDIA(0): RGB weight 888
[ 162.892] (==) NVIDIA(0): Default visual is TrueColor
[ 162.892] (==) NVIDIA(0): Using gamma correction (1.0, 1.0, 1.0)
[ 162.892] (**) NVIDIA(0): Option "NoLogo" "True"
[ 162.892] (**) NVIDIA(0): Enabling 2D acceleration
[ 162.893] (EE) NVIDIA(0): Failed to initialize the NVIDIA kernel module. Please see the
[ 162.893] (EE) NVIDIA(0): system's kernel log for additional error messages and
[ 162.893] (EE) NVIDIA(0): consult the NVIDIA README for details.
[ 162.893] (EE) NVIDIA(0): *** Aborting ***
[ 162.893] (EE) NVIDIA(0): Failing initialization of X screen 0
[ 162.893] (II) UnloadModule: "nvidia"
[ 162.893] (II) Unloading nvidia
[ 162.893] (II) UnloadModule: "wfb"
[ 162.893] (II) Unloading wfb
[ 162.893] (II) UnloadModule: "fb"
[ 162.893] (II) Unloading fb
[ 162.893] (EE) Screen(s) found, but none have a usable configuration.
[ 162.893]
Fatal server error:
[ 162.893] no screens found
[ 162.893]
Please consult the The X.Org Foundation support
  at http://wiki.x.org
 for help.
[ 162.893] Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 162.893]
[ 162.895] ddxSigGiveUp: Closing log
[ 162.895] Server terminated with error (1). Closing log file.

Thanks in advance,
Robert Johnson

[Gianfranco Costamagna (costamagnagianfranco)]

this bug should be marked as affect nvidia, not launchpad itself

[Jörg Frings-Fürst (jff-de)]

Hi,

please attach "/var/log/kernel.log"

Thanks

[Jörg Frings-Fürst (jff-de)]

sorry

the file is "/var/log/kern.log"

[Robert Johnson (robert-spencer-johnson)]

Update:

Last night I managed to find a work around this issue. It seems that for Ubuntu LTS 12.04, the default kernel provided in the updates 'links to' (I'm not sure what the technical word is) a less recent NVIDIA driver version, 304.88, while the nvidia driver update installed on my machine on the 21st September was version 304.108. I therefore installed successively more recent kernel binaries until I found that 3.11.0-14 provided support for the NVIDIA drivers now installed on my machine. I have pasted a copy of my /usr/src directory below, and you can see the installation of nvidia drivers and new kernels until xserver worked again for 3.11.0-14.

I presume that the issue was caused by an incorrect dependency in the ubuntu package manager / update system.

Best wishes (and a merry Christmas and happy New Year!),
Robert Johnson

[Teh_Messiah (ileftmybeer)]

So how do I fix it?
Can you post a step by step process of it please?
My home file server/media centre is useless without the desktop :-(

[Teh_Messiah (ileftmybeer)]

ok, I just fixed mine by removing the new Nvidia drivers.

sudo apt-get purge nvidia-*

Then I installed the older version of nvidia.

sudo apt-get install nvidia-304

Then I rebooted and I got desktop. :-)

[Robert Johnson (robert-spencer-johnson)]

Hi,

Glad you've got it fixed!

You could also have upgraded to a very recent version of the kernel (as I did), the instructions to upgrade the kernel on Ubuntu will be on the Internet somewhere. It's just another sudo apt-get install command. Sorry I can't help more, am away from home & replying via iPhone!

I think your way is better though as I don't think the most recent kernel (3.11.14 by memory?) version is supported on Ubuntu 12.04. I haven't noticed any problems so far, but if I do, i'll uninstall that kernel versions and do things your way.

Cheers,
Robert

On 27 Dec 2013, at 03:17, Teh_Messiah <email address hidden> wrote:

> ok, I just fixed mine by removing the new Nvidia drivers.
>
> sudo apt-get purge nvidia-*
>
> Then I installed the older version of nvidia.
>
> sudo apt-get install nvidia-304
>
> Then I rebooted and I got desktop. :-)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1263800
>
> Title:
> xserver broken after ubuntu update: nvidia api mismatch
>
> Status in “nvidia-graphics-drivers” package in Ubuntu:
> Incomplete
>
> Bug description:
> After a reboot after a routine update of Ubuntu, the xserver broke so
> that ubuntu boots into the command line.
>
> I have installed the latest BIOS for my desktop, which is a HP
> Pavilion HPE H8-1150UK with a NVIDIA GeForce GT530.
>
> robert@ewok:~$ uname -a
> Linux ewok 3.2.0-57-generic #87-Ubuntu SMP Tue Nov 12 21:35:10 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
>
> After typing startx at the command line, I got an error message
> saying:
>
> NVIDIA: API mismatch: the NVIDIA kernel module has version 304.88, but
> this NVIDIA driver component has version 304.108. Please make sure
> that the kernel module and all NVIDIA driver components have the same
> version.
>
> Fatal server error:
> no screens found.
>
> Below I have pasted the contents of /var/log/Xorg.0.log:
>
> [ 162.871]
> X.Org X Server 1.11.3
> Release Date: 2011-12-16
> [ 162.871] X Protocol Version 11, Revision 0
> [ 162.871] Build Operating System: Linux 2.6.42-37-generic x86_64 Ubuntu
> [ 162.871] Current Operating System: Linux ewok 3.2.0-57-generic #87-Ubuntu SMP Tue Nov 12 21:35:10 UTC 2013 x86_64
> [ 162.871] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-3.2.0-57-generic root=UUID=afb79c41-6273-49e7-b17d-a5555c496d94 ro quiet splash
> [ 162.872] Build Date: 16 October 2013 04:41:23PM
> [ 162.872] xorg-server 2:1.11.4-0ubuntu10.14 (For technical support please see http://www.ubuntu.com/support)
> [ 162.872] Current version of pixman: 0.24.4
> [ 162.872] Before reporting problems, check http://wiki.x.org
> to make sure that you have the latest version.
> [ 162.872] Markers: (--) probed, (**) from config file, (==) default setting,
> (++) from command line, (!!) notice, (II) informational,
> (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
> [ 162.873] (==) Log file: "/var/log/Xorg.0.log", Time: Mon Dec 23 23:25:04 2013
> [ 162.873] (==) Using config file: "/etc/X11/xorg.conf"
> [ 162.874] (==) Using system config director...