[NVIDIA GT 640M][10de:0fd2] Unable to adjust the resolution with the proprietary driver

Bug #1255832 reported by Po-Hsu Lin on 2013-11-28
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers (Ubuntu)
Alberto Milone
Nominated for Saucy by Po-Hsu Lin

Bug Description

CID: 201204-10924 Lenovo V480

The resolution cannot be adjusted with the NVIDIA proprietary driver installed.

1. Install 12.04.3 + update (3.8.0-33) + NVIDIA proprietary driver (nvidia-319-updates)
2. Boot to desktop
3. Try to adjust the display resolution with the "Display" applet
4. Try to adjust the display resolution with "xrandr" in a Terminal

Expected result
- Resolution could be adjusted.

Actual result
1. When you try to adjust it via the "Display" applet, the following error message will pops-up:
GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface `org.gnome.SettingsDaemon.XRANDR_2' on object at path /org/gnome/SettingsDaemon/XRANDR
2. When you're using xrandr to adjust it:
xrandr --output LVDS-0 --mode 800x600 -r 60 --verbose
Xorg will be killed and restarted, leads you to the Login screen.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-33-generic 3.8.0-33.48~precise1
ProcVersionSignature: Ubuntu 3.8.0-33.48~precise1-generic
Uname: Linux 3.8.0-33-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-33-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
 /dev/snd/controlC0: ubuntu 17718 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf3610000 irq 47'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0269,17aa5002,00100202 HDA:80862806,80860101,00100000'
   Controls : 29
   Simple ctrls : 11
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
   Mixer name : 'ThinkPad EC (unknown)'
   Components : ''
   Controls : 1
   Simple ctrls : 1
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Wed Nov 27 20:49:56 2013
HibernationDevice: RESUME=UUID=0a4cd402-c938-4cc7-a55d-6230c539e25d
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: LENOVO 814TD01
MarkForUpload: True
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=6a396d09-0ad3-41a0-9d7d-18446b177e9d ro quiet splash
 linux-restricted-modules-3.8.0-33-generic N/A
 linux-backports-modules-3.8.0-33-generic N/A
 linux-firmware 1.79.7
SourcePackage: linux-lts-raring
StagingDrivers: keucr
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: H5ET73WW(1.16)
dmi.board.asset.tag: Not Available
dmi.board.name: 814TD01
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrH5ET73WW(1.16):bd04/10/2013:svnLENOVO:pn814TD01:pvrLenovoV480:rvnLENOVO:rn814TD01:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 814TD01
dmi.product.version: Lenovo V480
dmi.sys.vendor: LENOVO

Po-Hsu Lin (cypressyew) wrote :
description: updated
Po-Hsu Lin (cypressyew) wrote :

Resolution adjustment works fine without the proprietary driver

$ /usr/lib/nux/unity_support_test -c -p
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) Ivybridge Mobile
OpenGL version string: 3.0 Mesa 9.1.7

Not software rendered: yes
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes

Compiz supported: yes

affects: linux-lts-raring (Ubuntu) → nvidia-graphics-drivers-331-updates (Ubuntu)
description: updated
affects: nvidia-graphics-drivers-331-updates (Ubuntu) → nvidia-graphics-drivers (Ubuntu)
Changed in nvidia-graphics-drivers (Ubuntu):
assignee: Anthony Wong (anthonywong) → Alberto Milone (albertomilone)
Alberto Milone (albertomilone) wrote :

There's a known issue in the Display panel LP: #1224254

As for xrandr, that should not happen. Please reproduce the problem and:

1) type "sudo nvidia-bug-report.sh" and attach nvidia-bug-report.log
2) attach the content of the /var/log/lightdm directory

Po-Hsu Lin (cypressyew) wrote :

Hello Alberto,

Here they are.
Also the output for xrandr:
Screen 0: minimum 8 x 8, current 1366 x 768, maximum 16384 x 16384
LVDS-0 connected 1366x768+0+0 (normal left inverted right x axis y axis) 309mm x 173mm
   1366x768 60.1*+
   1360x768 59.8 60.0
   1024x768 120.1 60.0
   960x720 120.0
   928x696 120.1
   896x672 120.0
   960x600 120.0
   960x540 120.0
   800x600 120.0 60.3 56.2
   840x525 120.0 119.8
   800x512 120.3
   700x525 120.0
   640x512 120.0
   720x450 119.8
   640x480 120.0 59.9
   680x384 119.6 119.9
   576x432 120.1
   512x384 120.0
   400x300 120.6 112.7
   320x240 120.1
VGA-0 disconnected (normal left inverted right x axis y axis)
HDMI-0 disconnected (normal left inverted right x axis y axis)
DisplayPort-0 disconnected (normal left inverted right x axis y axis)

Po-Hsu Lin (cypressyew) wrote :
Alberto Milone (albertomilone) wrote :

Does it work if you upgrade to the lts-saucy stack (in precise-proposed)?

LP: #1224254 should've fixed at least part of this bug

Daniel Manrique (roadmr) on 2014-01-17
Changed in nvidia-graphics-drivers (Ubuntu):
importance: Undecided → Medium
Changed in nvidia-graphics-drivers (Ubuntu):
status: New → Incomplete
Po-Hsu Lin (cypressyew) wrote :

Hello Alberto,
with the lts-saucy stack and nvidia-331-updates drvier on 201204-10924, lightdm will be killed when adjusting the resolution

1. Install 12.04.3 + update 3.8.0-35
2. Install nvidia-331-updates drvier via jockey
3. Adjust display resolution with the "Display" applet

Actual result:
* lightdm will be restarted, you will see the login window again.
Xorg.0.log attached.

Po-Hsu Lin (cypressyew) wrote :
Po-Hsu Lin (cypressyew) wrote :

This happens to xrandr command as well

Changed in nvidia-graphics-drivers (Ubuntu):
status: Incomplete → Confirmed
Po-Hsu Lin (cypressyew) wrote :

With 12.04.4 (3.11.0-15) and nvidia-331-updates driver,
resolution adjustment works fine.

Series "Saucy" will be nominated, if accepted, it will be marked as fix-released (just for tracking purpose).

Maarten Lankhorst (mlankhorst) wrote :

Is this really a bug in saucy then? if 12.04.4 works then saucy will work too..

Changed in nvidia-graphics-drivers (Ubuntu):
status: Confirmed → Incomplete
Po-Hsu Lin (cypressyew) wrote :

I think maybe we can track this by nomiate Saucy? (mark it as fix-released)
Not sure if this will be fix in raring.

Po-Hsu Lin (cypressyew) wrote :

Oh, by the way
If you think this is inappropriate, please feel free to reject the nomination

Changed in nvidia-graphics-drivers (Ubuntu):
status: Incomplete → Confirmed
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