[Dual monitor] One screen is upside-down

[Ingo Gerth]

NOTE: I hope this is filed correctly against Unity. If not, please change it to the appropriate package. Filing against nvidida-current or nvidia-graphics-drivers did not work with ubuntu-bug!

When running the latest daily built of 13.04 and choosing "Try Ubuntu without installing", thus launching the LiveCD, one of the monitors in my laptop/external screen dual-monitor set-up is upside down. See the attached photo for proof, since when I take a sreenshot everything looks normal.

Note that up to the screen where you choose between installing right away or testing Ubuntu the problem did not exist. However, in that screen window decorations did not draw and the monitors were just mirrored.

Unrelated note: I was surprised to see that proprietary drivers are on the .iso now, but that is a change I appreciate. Everything works so much better this way.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: unity 6.12.0daily13.01.11.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-0.4-generic 3.8.0-rc3
Uname: Linux 3.8.0-0-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 304.43 Sun Aug 19 20:14:03 PDT 2012
 GCC version: gcc version 4.7.2 (Ubuntu/Linaro 4.7.2-18ubuntu1)
.tmp.unity.support.test.0:

ApportVersion: 2.8-0ubuntu1
Architecture: amd64
CasperVersion: 1.330
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Wed Jan 16 18:25:59 2013
DistUpgraded: Fresh install
DistroCodename: raring
DistroVariant: ubuntu
DkmsStatus: nvidia-current, 304.43, 3.8.0-0-generic, x86_64: installed
GraphicsCard:
 NVIDIA Corporation GF108GLM [Quadro 1000M] [10de:0dfa] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1631]
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130116)
MachineType: Hewlett-Packard HP EliteBook 8560w
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/11/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SVD Ver. F.27
dmi.board.name: 1631
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 01.3B
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SVDVer.F.27:bd06/11/2012:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001D02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.3B:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8560w
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.9~daily13.01.14-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.40-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.1-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.1-0ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.13.1.901-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.0.0-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.17-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.6-0ubuntu1
xserver.bootTime: Wed Jan 16 18:10:44 2013
xserver.configfile: default
xserver.errors:
 open /dev/dri/card0: No such file or directory
 open /dev/dri/card0: No such file or directory
 open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.13.1.901-0ubuntu1

[Daniel van Vugt (vanvugt)]

Hi,

We need to figure out if this is an X/driver issue or a problem with compiz transforming the screen incorrectly.

Please try:
  1. Save your work!
  2. killall compiz
  3. Is one screen still upside down? I know you will lose Unity and window decorations when you do this but that's expected.
Please take another photo when you have done that.

You should also check the nvidia-settings dialog for related settings. The contents of Xrandr.txt do not seem to show any inversion being applied. But the driver could be doing it at a lower level.

[Ingo Gerth (igerth)]

The problem persits after killing compiz. See attachment.

Could you please delete any files that you have evaluated and contain possibly sensitive information?

[Ingo Gerth (igerth)]

PS: I also checked the nvidia-settings tool. I did not find any option for rotating the screen, and everything looked normal.

[MC Return (mc-return)]

Does not seem to be Compiz' fault.
Please open System Settings->Displays and check the rotation settings for your displays there.

[Daniel van Vugt (vanvugt)]

Thanks. Yes this is not a compiz issue, but an X or Nvidia problem.

I have changed the bug back to Private. Please remove any attachments that may contain "sensitive information" so we can open it to Public again.