After installing Ollama, crashes and distortion in GPU

Bug #2110226 reported by Ray
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-570 (Ubuntu)
New
Undecided
Unassigned

Bug Description

package libnvidia-common-570 570.86.15-0ubuntu1 failed to install/upgrade: trying to overwrite directory '/usr/share/nvidia/files.d/sandboxutils-filelist.json' in package libnvidia-compute-570:amd64 570.86.15-0ubuntu1 with nondirectory

I installed Ollama. Probably my own fault, but it's topical. Anyways it "upgraded" the GPU drivers and the kernel I think. Started to get crashes after that. The kernel is 6.11.0-25-generic and it's a RTX A1000 Laptop GPU.
No LSB modules are available.
Description: Ubuntu 24.04.2 LTS
Release: 24.04

No response for "apt-cache-policy nvidia-graphics-drivers-570"

I've had to switch off hardware acceleration in Chrome as there is significant slowdown and visible corruption on the screen when it's enabled.

thanks,

Ray

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: libnvidia-common-570 570.86.15-0ubuntu1
ProcVersionSignature: Ubuntu 6.11.0-25.25~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-25-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue May 6 10:34:01 2025
Dependencies:

ErrorMessage: trying to overwrite directory '/usr/share/nvidia/files.d/sandboxutils-filelist.json' in package libnvidia-compute-570:amd64 570.86.15-0ubuntu1 with nondirectory
InstallationDate: Installed on 2023-08-22 (625 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2
PythonDetails: /usr/bin/python3.12, Python 3.12.3, python-is-python3, 3.11.4-1
RelatedPackageVersions:
 dpkg 1.22.6ubuntu6.1
 apt 2.7.14build2
SourcePackage: nvidia-graphics-drivers-570
Title: package libnvidia-common-570 570.86.15-0ubuntu1 failed to install/upgrade: trying to overwrite directory '/usr/share/nvidia/files.d/sandboxutils-filelist.json' in package libnvidia-compute-570:amd64 570.86.15-0ubuntu1 with nondirectory
UpgradeStatus: Upgraded to noble on 2024-09-17 (233 days ago)

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Ray (ray-ci) wrote :
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