NVIDIA kernel driver not built/installed

[Veilleuse]

Web pages display and app launch are VERY slow for a PC having this configuration. There is really a problem about display since I bougth this PC.

And ...

Since last big upgrade (including some Nvidia stuff) :

No more gear on login to switch to Wayland/X11.
Night mode in screen parameters doesn't work.
Steam game (Northgard) launches very slowly and is unplayable

I have uncommented the line #WaylandEnable=true in /etc/gdm3/custom.conf and restarted with no success.

Thank you in advance for your help.

Release Ubuntu 22.04.2 LTS

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.1.0-1008.8-oem 6.1.14
Uname: Linux 6.1.0-1008-oem x86_64
ApportVersion: 2.20.11-0ubuntu82.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 14 18:53:58 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus: nvidia/525.105.17: added
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 NVIDIA Corporation GA104M [GeForce RTX 3070 Mobile / Max-Q] [10de:249d] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: CLEVO/KAPOK Computer GA104M [GeForce RTX 3070 Mobile / Max-Q] [1558:50f4]
InstallationDate: Installed on 2023-01-27 (77 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: Notebook NH5xVR
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.1.0-1008-oem root=UUID=c6e942e5-1878-4e2a-8d85-81abebd32761 ro quiet splash
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2021
dmi.bios.release: 7.6
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.07.06
dmi.board.asset.tag: Tag 12345
dmi.board.name: NH5xVR
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.ec.firmware.release: 7.3
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.07.06:bd02/18/2021:br7.6:efr7.3:svnNotebook:pnNH5xVR:pvrNotApplicable:rvnNotebook:rnNH5xVR:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:skuNotApplicable:
dmi.product.family: Not Applicable
dmi.product.name: NH5xVR
dmi.product.sku: Not Applicable
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Daniel van Vugt (vanvugt)]

Please run:

  sudo apt install --reinstall nvidia-driver-525 nvidia-dkms-525

and then reboot.

[Veilleuse (veilleuse)]

Thank you for your help, Daniel. I have reinstalled 525 nvidia drivers with your command line but I had no change after reboot.
I have shut down the PC, waited a bit before restarting it, (I noticed things are different when reboot or shut down/restart) then I had a frozen login screen (still without gear).
Then I have done a reboot again and login screen worked fine but still no change (no gear on login screen, no night mode, etc.)

[Daniel van Vugt (vanvugt)]

OK next please run:

  journalctl -b0 > journal.txt
  lspci -k > lspci.txt

and attach the resulting text files here.

Please also have a look for build logs in /var/lib/dkms/ and attach any if you find them.

[Veilleuse (veilleuse)]

Here is journalctl.

[Veilleuse (veilleuse)]

lspci.txt

[Veilleuse (veilleuse)]

I have no *.log files in /var/lib/dkms/, only those ones : common.postinst,dkms_autoinstaller and dkms-autopkgtest

[Daniel van Vugt (vanvugt)]

There's still no NVIDIA driver installed. Please have a look in the subdirectories of /var/lib/dkms/ too.

Also have a look at the 'Additional Drivers' app and try using that to install a driver.

[Alejandro Dubrovsky (alito-organicrobot)]

Not sure if it's appropriate to take shots in the dark but I also lost my nvidia drivers after updating to 22.04.2. It turned out that I was missing the linux headers. See if

sudo apt install linux-headers-$(uname -r)

makes any difference

[Daniel van Vugt (vanvugt)]

Yes I was wondering about the kernel packages.

Please run:

  sudo apt install --reinstall linux-modules-6.1.0-1008-oem linux-headers-6.1.0-1008-oem
  sudo apt install --reinstall nvidia-driver-525 nvidia-dkms-525

and if the problem isn't fixed after rebooting then please run:

  find /lib/modules -name drm.ko > drmmods.txt

and attach the resulting text file here.

[Veilleuse (veilleuse)]

So here is what I did and what happened :
- ran your command lines for reinstall linux-modules/headers & nvidia drivers
- reboot and had grub menu, so I selected "Ubuntu" and then got error screen (see joined file) so shut-down-waited-restarted
- grub menu again, selected "Ubuntu" again and then I had the gear on login screen, so selected "Wayland" but it seems that was a bad idea : mouse cursor lagging, no night mode, launched Brave but no Brave window displayed
- reboot, back to "Ubuntu"(no wayland)

Now all seems to work (night mode, Brave display, etc - didn't try Northgard but I guess it's ok too). So thanks a lot. Web pages and app launch are still slow in my opinion but maybe it is another problem?

So I guess I can't use Wayland?

[Daniel van Vugt (vanvugt)]

The image in comment #11 is a kernel crash. I don't think it's related to this bug.

Please run these commands again to confirm the driver is working for Xorg:

  journalctl -b0 > journal.txt
  lspci -k > lspci.txt

and attach the resulting text files.

As for Wayland, yes we know more work is required for Wayland. The known bug list is here:

  https://bugs.launchpad.net/ubuntu/+bugs?field.tag=nvidia-wayland

I think we're missing a bug report for "mouse cursor lagging" so please create one.

If you are ever missing the "Ubuntu on ..." option then please also check for crashes in /var/crash/ and create bugs for each using 'ubuntu-bug'.

[Veilleuse (veilleuse)]

Ok. Thank you for your help. I'll check your link for Wayland bugs.
And create a new report for "mouse cursor lagging" (but there was many other bugs when I was under Wayland like Brave window not opening, system monitor app window blinking).
Have a nice day.

Edit: no more mouse cursor lagging on my last Wayland tests. So I won"t report.

[Daniel van Vugt (vanvugt)]

Thanks, comments #14 and #15 confirm we've at least got the NVIDIA kernel driver loaded successfully.

[Launchpad Janitor (janitor)]

[Expired for nvidia-graphics-drivers-525 (Ubuntu) because there has been no activity for 60 days.]