[nvidia] PC doesn't send signal to the second monitor using nvidia-470 (but nvidia-460 works)

Bug #1943130 reported by Artem Mikhalev
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-5.11 (Ubuntu)
Expired
Undecided
Unassigned
nvidia-graphics-drivers-470 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After turn on mu PC, it doesn't send signal to the second monitor. (with driver "nvidia-driver-470(proprietary tested)"
After change it to: "nvidia-driver-460(proprietary)" problem solved.

Looks like new kernel update have conflict with nvidia - 470 driver. (because yesterday it was fine but today is broken, and made me to change the driver)

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.2b.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.91.03 Fri Jul 2 06:04:10 UTC 2021
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
BootLog: Error: [Errno 13] Відмовлено у доступі: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 9 15:15:39 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: nvidia, 460.91.03, 5.11.0-34-generic, x86_64: installed
GraphicsCard:
 NVIDIA Corporation Device [10de:2208] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:8803]
InstallationDate: Installed on 2021-08-31 (8 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Micro-Star International Co., Ltd. MS-7C91
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=uk_UA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-34-generic root=UUID=1bb75479-3578-4389-a29e-40823860bbbc ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 126: Error executing command as another user: Request dismissed
dmi.bios.date: 05/12/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: A.60
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MAG B550 TOMAHAWK (MS-7C91)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrA.60:bd05/12/2021:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C91:pvr2.0:skuTobefilledbyO.E.M.:rvnMicro-StarInternationalCo.,Ltd.:rnMAGB550TOMAHAWK(MS-7C91):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7C91
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Artem Mikhalev (muhadroid) wrote :
Revision history for this message
Artem Mikhalev (muhadroid) wrote :

Sending this bug after, solved by change drivers, i can change it back to 470, and perform debug commands if needed (gather logs etc.)

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please collect logs from the failed boots of the 470 driver by running:

  journalctl -b-1 > prevboot-1.txt
  journalctl -b-2 > prevboot-2.txt
  journalctl -b-3 > prevboot-3.txt
  journalctl -b-4 > prevboot-4.txt
  journalctl -b-5 > prevboot-5.txt

and attach the resulting text files here.

affects: xorg (Ubuntu) → nvidia-graphics-drivers-470 (Ubuntu)
summary: - Nvidia drivers info
+ PC doesn't send signal to the second monitor
summary: - PC doesn't send signal to the second monitor
+ [nvidia] PC doesn't send signal to the second monitor
tags: added: nvidia
summary: - [nvidia] PC doesn't send signal to the second monitor
+ [nvidia] PC doesn't send signal to the second monitor using nvidia-470
+ (but nvidia-460 works)
Changed in linux-hwe-5.11 (Ubuntu):
status: New → Incomplete
Changed in nvidia-graphics-drivers-470 (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux-hwe-5.11 (Ubuntu) because there has been no activity for 60 days.]

Changed in linux-hwe-5.11 (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for nvidia-graphics-drivers-470 (Ubuntu) because there has been no activity for 60 days.]

Changed in nvidia-graphics-drivers-470 (Ubuntu):
status: Incomplete → Expired
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