Activity log for bug #1876632

Date Who What changed Old value New value Message
2020-05-03 22:19:47 Tom D. bug added bug
2020-05-04 04:16:55 Daniel van Vugt summary Corrupted fonts in display output when using multiple users [nvidia] Corrupted fonts in display output when using multiple users
2020-05-04 04:17:00 Daniel van Vugt affects xorg (Ubuntu) mutter (Ubuntu)
2020-05-04 04:17:09 Daniel van Vugt tags amd64 apport-bug focal ubuntu amd64 apport-bug focal nvidia ubuntu
2020-05-04 04:29:10 Daniel van Vugt bug task added gnome-shell (Ubuntu)
2020-05-04 04:29:16 Daniel van Vugt bug added subscriber Daniel van Vugt
2020-05-04 04:30:00 Daniel van Vugt summary [nvidia] Corrupted fonts in display output when using multiple users [nvidia] Corrupted shell textures when using multiple users
2021-01-18 09:05:23 Daniel van Vugt summary [nvidia] Corrupted shell textures when using multiple users [nvidia] Corrupted shell textures when switching users or resuming from suspend
2021-01-18 09:07:16 Daniel van Vugt bug watch added https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3583
2021-01-18 09:07:16 Daniel van Vugt bug task added gnome-shell
2021-01-18 09:07:26 Daniel van Vugt gnome-shell (Ubuntu): status New Confirmed
2021-01-18 09:07:30 Daniel van Vugt mutter (Ubuntu): status New Confirmed
2021-01-18 09:09:27 Daniel van Vugt gnome-shell (Ubuntu): status Confirmed Invalid
2021-01-18 09:09:34 Daniel van Vugt mutter (Ubuntu): importance Undecided High
2021-01-18 09:09:37 Daniel van Vugt mutter (Ubuntu): status Confirmed Triaged
2021-01-18 09:09:46 Daniel van Vugt bug task added nvidia-graphics-drivers-440 (Ubuntu)
2021-01-18 09:09:59 Daniel van Vugt bug task added nvidia-graphics-drivers-460 (Ubuntu)
2021-01-18 09:10:20 Daniel van Vugt gnome-shell (Ubuntu): status Invalid Triaged
2021-01-18 09:10:24 Daniel van Vugt gnome-shell (Ubuntu): importance Undecided High
2021-02-10 02:21:06 Launchpad Janitor nvidia-graphics-drivers-440 (Ubuntu): status New Confirmed
2021-02-10 02:21:06 Launchpad Janitor nvidia-graphics-drivers-460 (Ubuntu): status New Confirmed
2021-08-10 10:14:46 Alan AZZERA attachment added Capture d’écran de 2021-08-09 12-53-14.png https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1876632/+attachment/5517062/+files/Capture%20d%E2%80%99%C3%A9cran%20de%202021-08-09%2012-53-14.png
2021-08-11 02:01:53 Daniel van Vugt bug task added nvidia-graphics-drivers-470 (Ubuntu)
2021-08-11 02:02:03 Daniel van Vugt nvidia-graphics-drivers-470 (Ubuntu): status New Confirmed
2021-10-19 01:58:29 Daniel van Vugt summary [nvidia] Corrupted shell textures when switching users or resuming from suspend [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend
2022-02-14 01:47:35 Daniel van Vugt bug watch added https://gitlab.gnome.org/GNOME/mutter/-/issues/1942
2022-02-14 01:47:35 Daniel van Vugt bug task added mutter
2022-03-21 09:14:51 hujq bug added subscriber hujq
2022-03-21 09:41:21 Sebastian Heiden bug task added nvidia-graphics-drivers-510 (Ubuntu)
2022-03-21 09:42:05 Sebastian Heiden nvidia-graphics-drivers-510 (Ubuntu): status New Confirmed
2022-04-01 05:27:20 Daniel van Vugt tags amd64 apport-bug focal nvidia ubuntu amd64 apport-bug focal nvidia resume suspend-resume ubuntu
2022-04-19 06:00:29 Daniel van Vugt description I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 The Nvidia driver corrupts and/or forgets its textures when resuming from suspend. Unfortunately for the moment it's a "feature" of the Nvidia driver documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to support the feature that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. ---- I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2022-04-19 06:01:42 Daniel van Vugt description The Nvidia driver corrupts and/or forgets its textures when resuming from suspend. Unfortunately for the moment it's a "feature" of the Nvidia driver documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to support the feature that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. ---- I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to support the feature that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. ---- I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2022-04-19 06:07:13 Daniel van Vugt nvidia-graphics-drivers-510 (Ubuntu): importance Undecided High
2022-04-19 06:07:15 Daniel van Vugt nvidia-graphics-drivers-510 (Ubuntu): status Confirmed Triaged
2022-04-19 06:07:17 Daniel van Vugt nvidia-graphics-drivers-470 (Ubuntu): importance Undecided High
2022-04-19 06:07:21 Daniel van Vugt nvidia-graphics-drivers-470 (Ubuntu): status Confirmed Triaged
2022-04-19 06:07:40 Daniel van Vugt nvidia-graphics-drivers-440 (Ubuntu): status Confirmed Triaged
2022-04-19 06:07:43 Daniel van Vugt nvidia-graphics-drivers-440 (Ubuntu): importance Undecided High
2022-04-19 06:07:46 Daniel van Vugt nvidia-graphics-drivers-460 (Ubuntu): importance Undecided High
2022-04-19 06:07:49 Daniel van Vugt nvidia-graphics-drivers-460 (Ubuntu): status Confirmed Triaged
2022-04-19 06:09:08 Daniel van Vugt description The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to support the feature that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. ---- I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. ---- I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2022-04-19 06:21:57 Daniel van Vugt description The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. ---- I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. ---- I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2022-04-19 07:43:14 Daniel van Vugt description The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. ---- I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2022-04-19 07:44:43 Daniel van Vugt description [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workaround] https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2022-04-19 07:46:39 Daniel van Vugt description [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors never will support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workaround] https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workaround] https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2022-04-19 07:53:13 Daniel van Vugt tags amd64 apport-bug focal nvidia resume suspend-resume ubuntu amd64 apport-bug focal jammy nvidia resume suspend-resume ubuntu
2022-04-19 10:56:43 Marcos Alano bug added subscriber Marcos Alano
2022-04-20 04:04:35 Daniel van Vugt description [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workaround] https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 [Impact] The Nvidia driver corrupts and/or forgets its textures when resuming from suspend, by design. Documented here: https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt Although it's so awkward to implement everywhere that realistically compositors will never support it fully. Instead we're waiting for an Nvidia driver fix. *NOTE* that this is actually not a common problem because the system must be using Nvidia as the primary GPU to be affected. So generally only desktop users will encounter the bug, not laptops. And even then, only desktops that use suspend/resume and VT switching may trigger it, if ever. Even in development the bug cannot be reproduced reliably. [Workarounds] * Always log into a Xorg session and if corruption occurs then type: Alt+F2, R, Enter * https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0 [Test Plan] [Where problems could occur] [Original Bug Report] I recently installed ubuntu 20.04 on my computer, and I am running into an issue when I do the following: * Login with a user on desktop * Select switch user, and login as second user * Switch user again, and return to original user At this point, text and icons in the menubar / sidebar are corrupted. Text and icons in normal windows appear correctly. I have attached a screenshot of what this looks like. Screenshots: https://imgur.com/a/3ZFDLMc ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:09:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020  GCC version: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun May 3 18:12:45 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0] InstallationDate: Installed on 2020-05-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/19/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: Default string dmi.board.name: AX370-Gaming-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: se1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: AX370-Gaming dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2022-04-23 05:02:14 jeremyszu bug task added oem-priority
2022-04-23 05:02:22 jeremyszu oem-priority: importance Undecided Critical
2022-04-23 05:02:25 jeremyszu oem-priority: status New Confirmed
2022-04-23 05:02:37 Yuan-Chen Cheng tags amd64 apport-bug focal jammy nvidia resume suspend-resume ubuntu amd64 apport-bug focal jammy nvidia oem-priority resume suspend-resume ubuntu
2022-04-23 05:02:54 jeremyszu tags amd64 apport-bug focal jammy nvidia oem-priority resume suspend-resume ubuntu amd64 apport-bug focal jammy jiayi nvidia oem-priority resume suspend-resume ubuntu wayland
2022-04-23 13:18:18 Stephen bug added subscriber Stephen
2022-04-25 14:52:58 Tom D. removed subscriber Tom D.
2022-04-25 15:14:29 Marcos Alano attachment added gistfile1.txt https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1876632/+attachment/5583559/+files/gistfile1.txt
2022-04-29 00:04:29 Ari bug added subscriber Ari
2022-05-20 10:12:13 Bug Watch Updater mutter: status Unknown New
2022-07-03 10:05:18 Yuan-Chen Cheng tags amd64 apport-bug focal jammy jiayi nvidia oem-priority resume suspend-resume ubuntu wayland amd64 apport-bug focal jammy jellyfish-edge-staging jiayi nvidia oem-priority resume suspend-resume ubuntu wayland
2022-07-05 10:02:57 Andrew Marshall bug added subscriber Andrew Marshall
2022-08-13 03:39:27 Rob bug added subscriber Rob
2022-10-13 09:45:15 Henrik Harmsen bug added subscriber Henrik Harmsen
2022-10-29 11:20:53 Bug Watch Updater gnome-shell: status Unknown New
2022-11-01 14:14:31 Bug Watch Updater mutter: status New Fix Released
2022-11-21 02:20:38 jeremyszu tags amd64 apport-bug focal jammy jellyfish-edge-staging jiayi nvidia oem-priority resume suspend-resume ubuntu wayland amd64 apport-bug focal jammy jellyfish-edge-staging jiayi nvidia nvidia-wayland oem-priority resume suspend-resume ubuntu wayland
2022-11-21 09:43:28 Daniel van Vugt tags amd64 apport-bug focal jammy jellyfish-edge-staging jiayi nvidia nvidia-wayland oem-priority resume suspend-resume ubuntu wayland amd64 apport-bug focal jammy jellyfish-edge-staging jiayi nvidia oem-priority resume suspend-resume ubuntu wayland
2023-01-09 04:55:51 Daniel van Vugt tags amd64 apport-bug focal jammy jellyfish-edge-staging jiayi nvidia oem-priority resume suspend-resume ubuntu wayland amd64 apport-bug focal jammy jellyfish-edge-staging jiayi kinetic nvidia oem-priority resume suspend-resume ubuntu wayland
2023-01-09 04:58:28 Daniel van Vugt bug task added nvidia-graphics-drivers-525 (Ubuntu)
2023-01-09 04:58:38 Daniel van Vugt nvidia-graphics-drivers-525 (Ubuntu): importance Undecided High
2023-01-09 08:35:58 Launchpad Janitor nvidia-graphics-drivers-525 (Ubuntu): status New Confirmed
2023-01-09 08:36:15 Hussam Al-Tayeb bug added subscriber Hussam Al-Tayeb
2023-01-09 23:23:59 Bojan Surbatovic bug added subscriber Bojan Surbatovic
2023-01-09 23:24:03 Bojan Surbatovic removed subscriber Bojan Surbatovic
2023-01-09 23:24:15 Bojan Surbatovic bug added subscriber Bojan Surbatovic
2023-01-09 23:24:19 Bojan Surbatovic removed subscriber Bojan Surbatovic
2023-01-25 08:32:52 Florian W. bug added subscriber Florian W.
2023-02-14 20:00:01 joel waddell bug added subscriber joel waddell
2023-03-07 09:27:35 Johannes Choo bug added subscriber Johannes Choo
2023-03-27 03:03:20 hugh chao bug added subscriber hugh chao
2023-08-07 09:52:05 Daniel van Vugt tags amd64 apport-bug focal jammy jellyfish-edge-staging jiayi kinetic nvidia oem-priority resume suspend-resume ubuntu wayland amd64 apport-bug focal jammy jellyfish-edge-staging jiayi kinetic nvidia nvidia-wayland oem-priority resume suspend-resume ubuntu wayland
2023-08-07 09:52:23 Daniel van Vugt tags amd64 apport-bug focal jammy jellyfish-edge-staging jiayi kinetic nvidia nvidia-wayland oem-priority resume suspend-resume ubuntu wayland amd64 apport-bug focal jammy jellyfish-edge-staging jiayi kinetic nvidia oem-priority resume suspend-resume ubuntu wayland
2023-09-18 03:28:21 Daniel van Vugt bug task added nvidia-graphics-drivers-535 (Ubuntu)
2023-09-18 03:28:46 Daniel van Vugt nvidia-graphics-drivers-535 (Ubuntu): importance Undecided High
2023-09-18 03:28:46 Daniel van Vugt nvidia-graphics-drivers-535 (Ubuntu): status New Triaged
2023-09-18 03:28:53 Daniel van Vugt nvidia-graphics-drivers-525 (Ubuntu): status Confirmed Triaged
2023-09-29 16:15:59 Vinícius Soares Marques bug added subscriber Vinícius Soares Marques
2023-10-24 12:50:40 Timo Aaltonen nvidia-graphics-drivers-440 (Ubuntu): status Triaged Won't Fix
2023-10-24 12:51:00 Timo Aaltonen nvidia-graphics-drivers-460 (Ubuntu): status Triaged Won't Fix
2023-10-24 12:51:13 Timo Aaltonen nvidia-graphics-drivers-510 (Ubuntu): status Triaged Won't Fix
2023-10-24 13:47:40 Stephen removed subscriber Stephen
2024-04-09 07:25:18 Daniel van Vugt summary [nvidia] Corrupted/missing shell textures when switching users or resuming from suspend [nvidia] Corrupted/missing shell textures when switching users, switching VTs or resuming from suspend