[nvidia] External displays are only detected when in performance mode

Bug #1876710 reported by Valdis Strautins
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-435 (Ubuntu)
New
Undecided
Unassigned

Bug Description

External displays are only detected when (Nvidia is) in performance mode

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57 CDT 2019
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon May 4 14:27:37 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: nvidia, 435.21, 5.4.0-28-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company UHD Graphics 630 (Mobile) [103c:8519]
 NVIDIA Corporation GP107M [GeForce GTX 1050 Ti Mobile] [10de:1c8c] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company GP107M [GeForce GTX 1050 Ti Mobile] [103c:8519]
InstallationDate: Installed on 2020-05-04 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HP HP Spectre x360 Convertible 15-df0xxx
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=17988869-07b3-462e-898a-36473c6f0df4 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.40
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8519
dmi.board.vendor: HP
dmi.board.version: 11.72
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.40:bd11/27/2019:svnHP:pnHPSpectrex360Convertible15-df0xxx:pvr:rvnHP:rn8519:rvr11.72:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 15-df0xxx
dmi.product.sku: 4UU78EA#ABD
dmi.sys.vendor: HP
nvidia-settings:
 ERROR: Unable to load info from any available system

 ERROR: Unable to load info from any available system
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Valdis Strautins (wd-market) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please choose a single problem to focus on and reword the bug to only describe that problem.

affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Valdis Strautins (wd-market) wrote :

Hi, ok.
Computer not detect the second screen on Nvidia 440 driver and also integrate video card. - intel hg 630/ coffee lake.

Revision history for this message
Valdis Strautins (wd-market) wrote :

So I just did try to add different monitor with nvidia 440 driver, it did detect second monitor.
So it seems driver don't want to recognize my monitor. But integrated graphiics card still dont recognize second monitor - https://i.imgur.com/zv1BIQI.jpg(when I use it)
Thanks

Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: Can't detect the second screen

Thanks. The attachment 'Xrandr.txt' indeed says no second screen is plugged in. But I don't know if Nvidia or Intel is to blame here without knowing which GPU it is wired to.

summary: - Nvidia drivers
+ Can't detect the second screen
affects: ubuntu → nvidia-graphics-drivers-435 (Ubuntu)
tags: added: multimonitor nvidia
summary: - Can't detect the second screen
+ [nvidia] Can't detect the second screen
Changed in nvidia-graphics-drivers-435 (Ubuntu):
status: Incomplete → New
Revision history for this message
Valdis Strautins (wd-market) wrote : Re: [nvidia] Can't detect the second screen

When I set up performance mode, both screens work.
I guess when intel graphics is enabled then the second screen is not detected.

I could leave performance mode.
But if I set up performance mode, the computer gets hot and battery discharging fast.
Thanks

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

That suggests to me the ports are wired to the Nvidia GPU. But that's not an excuse for this bug; it's still a bug.

The bug description at the top of this page currently says it doesn't work in performance mode so please reword that if it is wrong.

Changed in nvidia-graphics-drivers-435 (Ubuntu):
status: New → Incomplete
no longer affects: xorg-server (Ubuntu)
Revision history for this message
Valdis Strautins (wd-market) wrote :

Yes, it is a bug.
I have a long time spent to are run Linux on this PC and no results.
It doesn't detect the second display in power saver mode in Nvidia options.

Thanks

summary: - [nvidia] Can't detect the second screen
+ [nvidia] External displays are only detected when in performance mode
description: updated
Changed in nvidia-graphics-drivers-435 (Ubuntu):
status: Incomplete → New
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.