Login freezes when using Nvidia drivers 435 and 440 (Ubuntu 18.04, Quadro T2000)

Bug #1866326 reported by Orestis Gorgas
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-435 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have a Lenovo P53 which has hybrid graphics (Intel and Nvidia). I have chosen to use "discrete graphics" which means that I am using the Nvidia card.

Until a recent update everything was working fine. After the automatic update and the upgrade from kernel 5.3.0-28 to 5.3.0-40 (and possibly an upgrade of the Nvidia drivers) the opearing system hands after I enter the login credentials. I have tried to get some output from the startup screen by removing the "quite splash" from the grub file but it does not give any error information. It just hangs.

I am using Nouveau to login to the computer, but with Nouveau I the HDMI port is not working

I can try to add more debugging information if one helps me to collect it

I am using Ubuntu 18.04.4

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 6 11:39:29 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Once a week
GpuHangReproducibility: I don't know
GpuHangStarted: I don't know
GraphicsCard:
 Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:2297]
 NVIDIA Corporation Device [10de:1fb8] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:2297]
InstallationDate: Installed on 2020-02-29 (5 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
MachineType: LENOVO 20QQS1JE00
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-40-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash nomodeset vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2NET34W (1.19 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20QQS1JE00
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2NET34W(1.19):bd11/28/2019:svnLENOVO:pn20QQS1JE00:pvrThinkPadP53:rvnLENOVO:rn20QQS1JE00:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad P53
dmi.product.name: 20QQS1JE00
dmi.product.sku: LENOVO_MT_20QQ_BU_Think_FM_ThinkPad P53
dmi.product.version: ThinkPad P53
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Orestis Gorgas (orestis-gorgas) wrote :
summary: - Login freezes when using Nvidia drives 435 and 440
+ Login freezes when using Nvidia drivers 435 and 440
affects: ubuntu → xorg (Ubuntu)
affects: xorg (Ubuntu) → nvidia-graphics-drivers-435 (Ubuntu)
Revision history for this message
Orestis Gorgas (orestis-gorgas) wrote : Re: Login freezes when using Nvidia drivers 435 and 440

Command line ttys work when using either driver. Wayland works with the Nvidia drivers but once I try to connect to another screen and change the setting from "Extend screen" to "Duplicate screen" the whole computer freezes

Revision history for this message
Orestis Gorgas (orestis-gorgas) wrote :

Nvidia bug-report

Revision history for this message
Orestis Gorgas (orestis-gorgas) wrote :

Problem seems to be resolved after I downloaded and installed manually the Nvidia 440.64 drivers for my card (Quadro T2000) from the official Nvidia website (https://www.nvidia.com/download/index.aspx).

summary: - Login freezes when using Nvidia drivers 435 and 440
+ Login freezes when using Nvidia drivers 435 and 440 (Ubuntu 18.04,
+ Quadro T2000)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nvidia-graphics-drivers-435 (Ubuntu):
status: New → Confirmed
Revision history for this message
Orestis Gorgas (orestis-gorgas) wrote :

Recent updates and installing the latest driver (440) from "Software and updates" seems to work fine when selecting "discrete graphics" mode from the BIOS .

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.