| 2019-11-11 13:27:24 |
centx |
description |
Desktop froze while doing light web-browsing listening to music (spotify) and running some containers in docker (with low load). The following error in logs indicating that the freeze is related to the nvidia drivers (best effort guess from my side)
Probably relevant sys-log entry (fetched using journalctl -b -1)
5337 Nov 11 13:57:50 octarine kernel: NVRM: GPU at PCI:0000:41:00: GPU-ad30cb16-3a1a-2a6a-04a9-2b79e1e6b86c
5338 Nov 11 13:57:50 octarine kernel: NVRM: GPU Board Serial Number: 5339 Nov 11 13:57:50 octarine kernel: NVRM: Xid (PCI:0000:41:00): 79, pid=1996, GPU has fallen off the bus.
5340 Nov 11 13:57:50 octarine kernel: NVRM: GPU 0000:41:00.0: GPU has fallen off the bus.
5341 Nov 11 13:57:50 octarine kernel: NVRM: GPU 0000:41:00.0: GPU is on Board .
5342 Nov 11 13:57:50 octarine kernel: NVRM: A GPU crash dump has been created. If possible, please run 5343 NVRM: nvidia-bug-report.sh as root to collect this data before
5344 NVRM: the NVIDIA kernel module is unloaded.
lsb_release -rd:
Description: Ubuntu 19.10
Release: 19.10
Expected to happen:
Normal working order
What happened instead:
Both displays froze, showing a static image with input not affecting visuals. Music continued to play
I used REISUB to reboot, this worked fine.
I have the full journalctl output that I can provide (either in scrubbed form, or original form if provided privately) if that is useful.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: nvidia-driver-435 435.21-0ubuntu2
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: wl nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 11 14:11:14 2019
InstallationDate: Installed on 2019-11-07 (4 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
TERM=screen-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: nvidia-graphics-drivers-435
UpgradeStatus: No upgrade log present (probably fresh install) |
Desktop froze while doing light web-browsing listening to music (spotify) and running some containers in docker (with low load). The following error in logs indicating that the freeze is related to the nvidia drivers (best effort guess from my side)
Probably relevant sys-log entry (fetched using journalctl -b -1)
5337 Nov 11 13:57:50 octarine kernel: NVRM: GPU at PCI:0000:41:00: GPU-ad30cb16-3a1a-2a6a-04a9-2b79e1e6b86c
5338 Nov 11 13:57:50 octarine kernel: NVRM: GPU Board Serial Number: 5339 Nov 11 13:57:50 octarine kernel: NVRM: Xid (PCI:0000:41:00): 79, pid=1996, GPU has fallen off the bus.
5340 Nov 11 13:57:50 octarine kernel: NVRM: GPU 0000:41:00.0: GPU has fallen off the bus.
5341 Nov 11 13:57:50 octarine kernel: NVRM: GPU 0000:41:00.0: GPU is on Board .
5342 Nov 11 13:57:50 octarine kernel: NVRM: A GPU crash dump has been created. If possible, please run 5343 NVRM: nvidia-bug-report.sh as root to collect this data before
5344 NVRM: the NVIDIA kernel module is unloaded.
lsb_release -rd:
Description: Ubuntu 19.10
Release: 19.10
Expected to happen:
Normal working order
What happened instead:
Both displays froze, showing a static image with input not affecting visuals. Music continued to play
I used REISUB to reboot, this worked fine.
I have the full journalctl output that I can provide (either in scrubbed form, or original form if provided privately) if that is useful.
sudo lshw -C display:
*-display
description: VGA compatible controller
product: TU117 [GeForce GTX 1650]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:41:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
configuration: driver=nvidia latency=0
resources: irq:134 memory:ab000000-abffffff memory:90000000-9fffffff memory:a0000000-a1ffffff ioport:8000(size=128) memory:c0000-dffff
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: nvidia-driver-435 435.21-0ubuntu2
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: wl nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 11 14:11:14 2019
InstallationDate: Installed on 2019-11-07 (4 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
TERM=screen-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: nvidia-graphics-drivers-435
UpgradeStatus: No upgrade log present (probably fresh install) |
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