package libnvidia-gl-390 (not installed) failed to install/upgrade: new libnvidia-gl-390:i386 package pre-installation script subprocess returned error exit status 2

Bug #1782642 reported by Danielle Ravenwing
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-390 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I was trying to reinstall my nvidia drivers because my computer was overheating and they weren't working correctly. After I purged the old ones then attempted to reinstall I got this error.

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: libnvidia-gl-390 (not installed)
ProcVersionSignature: Ubuntu 4.15.0-24.26-generic 4.15.18
Uname: Linux 4.15.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
Date: Thu Jul 19 12:01:01 2018
ErrorMessage: new libnvidia-gl-390:i386 package pre-installation script subprocess returned error exit status 2
InstallationDate: Installed on 2018-07-03 (15 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Python3Details: /usr/bin/python3.6, Python 3.6.5, python3-minimal, 3.6.5-3ubuntu1
PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.15~rc1-1
RelatedPackageVersions:
 dpkg 1.19.0.5ubuntu2
 apt 1.6.2
SourcePackage: nvidia-graphics-drivers-390
Title: package libnvidia-gl-390 (not installed) failed to install/upgrade: new libnvidia-gl-390:i386 package pre-installation script subprocess returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Danielle Ravenwing (danielleravenwing) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nvidia-graphics-drivers-390 (Ubuntu):
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.