nvidia-384 driver causes immediate suspension upon login & subsequent system hang with blank screen

Bug #1721903 reported by Dan
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-384 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

OS: Ubuntu Artful Aardvark (development branch), Release: 17.10

Package: nvidia-384

Laptop model: Lenovo Z50

Graphics: Gforce 840M

Expected behaviour: To be able to login.

Actual behaviour:

After installing the Nvidia 384.90 driver from the nvidia-384 package and rebooting, I am unable to login to a graphical session.

The system boots without issue and I enter credentials to login. After clicking the button to login (or hitting Enter), the system immediately suspends.

Hitting any key on the keyboard resumes, to a blank (black) screen. The system then hangs entirely unresponsive. I am unable even to drop to terminal.

Tags: bot-comment
Revision history for this message
Dan (aninstanceofi) wrote :

Removing the above nvidia package immediately resolves the issue and I am able to login to a graphic session as normal.

description: updated
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1721903/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Dan (aninstanceofi)
affects: ubuntu → nvidia-graphics-drivers-384 (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nvidia-graphics-drivers-384 (Ubuntu):
status: New → Confirmed
Revision history for this message
Erv Bendiks (erv-bendiks) wrote :

GeForce GTX 750 Ti

apt log:
Start-Date: 2018-06-04 09:07:16
Commandline: aptdaemon role='role-commit-packages' sender=':1.85'
Install: libcuda1-384:amd64 (384.130-0ubuntu0.16.04.1, automatic), nvidia-opencl-icd-384:amd64 (384.130-0ubuntu0.16.04.1, automatic), nvidia-384:amd64 (384.130-0ubuntu0.16.04.1)
Error: Sub-process /usr/bin/dpkg returned an error code (1)
End-Date: 2018-06-04 09:07:24

During install observed lz error during unpacking files.

bug manifests as fail during logon which flips back to the signon screen.

Fast path to recovery was power down, popping out the nvidia card and installing an ancient AMD card which automatically restored nouveau allowing purge of broken packages using synaptic pkg manager .

Reverting back to the nvidia-340 pack restored function after repopulating the nvidia card.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.