Ubuntu
nvidia-graphics-drivers-352 package

Xorg crash prevents login

Bug #1543745 reported by fcole90 on 2016-02-09

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	nvidia-graphics-drivers-352 (Ubuntu)	New	Medium	Unassigned
	nvidia-graphics-drivers-361 (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

After a recent update, it's no more possible to log in to Ubuntu 16.04 trough lightdm with Unity.

WORKAROUND: sudo apt purge nvidia*

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu1
ProcVersionSignature: Ubuntu 4.3.0-7.18-generic 4.3.3
Uname: Linux 4.3.0-7-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.19.4-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Feb 9 20:11:26 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
bbswitch, 0.8, 4.3.0-5-generic, x86_64: installed
bbswitch, 0.8, 4.3.0-7-generic, x86_64: installed
bbswitch, 0.8, 4.4.0-2-generic, x86_64: installed
psmouse-focaltech, 0.1, 3.19.0-18-generic, x86_64: installed
psmouse-focaltech, 0.1, 3.19.0-20-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics Controller [1043:178d]
InstallationDate: Installed on 2015-03-21 (325 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150321)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X550JK
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-7-generic.efi.signed root=UUID=3eab3ace-7b67-4e6a-aea7-d31b73cc4819 ro quiet splash acpi_osi=
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/08/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550JK.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.303:bd10/08/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.2+16.04.20151211-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.66-2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.1-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.1-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.17.3-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160127-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1
xserver.bootTime: Tue Feb 9 19:54:16 2016
xserver.configfile: default
xserver.errors: systemd-logind: failed to get session: PID 926 does not belong to any known session
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 1117
vendor LGD
xserver.version: 2:1.17.3-2ubuntu2

See original description

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Revision history for this message

fcole90 (fcole90) wrote on 2016-02-09:

BootLog.txt Edit (19.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (78.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.7 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (78.3 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (297 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (21.0 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (9.1 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (7.2 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (5.8 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (47.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (11.3 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (8.0 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (325 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (176.1 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (610 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (22.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (7.7 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (4.8 KiB, text/plain; charset="utf-8")
make.log.txt Edit (1.7 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (11.6 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (426 bytes, text/plain; charset="utf-8")

Revision history for this message

penalvch (penalvch) wrote on 2016-02-13:

Fabio, thank you for reporting this and helping make Ubuntu better.

To clarify, if you remove the non-default kernel parameter acpi_osi= are you then able to log in?

tags:	added: latest-bios-303
Changed in xorg (Ubuntu):
importance:	Undecided → Medium
status:	New → Incomplete

Revision history for this message

fcole90 (fcole90) wrote on 2016-02-14: BootLog.txt

apport information

tags:	added: apport-collected has-workaround reproducible
description:	updated

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fcole90 (fcole90) wrote on 2016-02-14: CurrentDmesg.txt

apport information

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fcole90 (fcole90) wrote on 2016-02-14: Dependencies.txt

apport information

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fcole90 (fcole90) wrote on 2016-02-14: DkmsStatus.txt

apport information

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fcole90 (fcole90) wrote on 2016-02-14: DpkgLog.txt

apport information

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fcole90 (fcole90) wrote on 2016-02-14: GconfCompiz.txt

apport information

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fcole90 (fcole90) wrote on 2016-02-14: JournalErrors.txt

apport information

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fcole90 (fcole90) wrote on 2016-02-14: LightdmDisplayLog.txt

#10

apport information

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fcole90 (fcole90) wrote on 2016-02-14: LightdmGreeterLog.txt

#11

apport information

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fcole90 (fcole90) wrote on 2016-02-14: LightdmGreeterLogOld.txt

#12

apport information

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fcole90 (fcole90) wrote on 2016-02-14: LightdmLog.txt

#13

apport information

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fcole90 (fcole90) wrote on 2016-02-14: Lspci.txt

#14

apport information

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fcole90 (fcole90) wrote on 2016-02-14: ProcCpuinfo.txt

#15

apport information

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fcole90 (fcole90) wrote on 2016-02-14: ProcEnviron.txt

#16

apport information

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fcole90 (fcole90) wrote on 2016-02-14: ProcInterrupts.txt

#17

apport information

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fcole90 (fcole90) wrote on 2016-02-14: ProcModules.txt

#18

apport information

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fcole90 (fcole90) wrote on 2016-02-14: UdevDb.txt

#19

apport information

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fcole90 (fcole90) wrote on 2016-02-14: XorgLog.txt

#20

apport information

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fcole90 (fcole90) wrote on 2016-02-14: XorgLogOld.txt

#21

apport information

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fcole90 (fcole90) wrote on 2016-02-14: Xrandr.txt

#22

apport information

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fcole90 (fcole90) wrote on 2016-02-14: make.log.txt

#23

apport information

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fcole90 (fcole90) wrote on 2016-02-14: xdpyinfo.txt

#24

apport information

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fcole90 (fcole90) wrote on 2016-02-14: xserver.devices.txt

#25

apport information

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fcole90 (fcole90) wrote on 2016-02-14:

#26

The problem happens even without acpi_osi= option. I'm now updating this bug from an XFCE session, with which the problem doesn't happen. It always happens when logging in on Unity. This behavior started to happen only recently (about last week), after an update. Before that day it worked even with nvidia drivers installed.

description:

updated

Revision history for this message

fcole90 (fcole90) wrote on 2016-02-14:

#27

I can also log in to Unity purging all the nvidia drivers. Note that my laptop uses nvidia optimus, which caused some headaches even in the past, so it could be related to that. Let me know what else to test or ask me any other information that could be useful.

Revision history for this message

penalvch (penalvch) wrote on 2016-02-14:

#28

Fabio, to advise, you don't have to apport-collect any further unless specifically requested to do so.

To clarify, what update precisely was correlated to this issue beginning?

description:	updated
tags:	added: regression-update

Revision history for this message

fcole90 (fcole90) wrote on 2016-02-16:

#29

dpkg log containing the updates after which the regression begun Edit (2.5 MiB, text/plain)

Sorry, I didn't want to make mess.
I think it has been in the update of the *2016-02-08*, I remember in that update there was the linux-image-4.4. This seems correct as in the following day I intalled xfce to log in and send the bug report.
This is the dpkg log of those days. I'm sorry that's still a massive update..

penalvch (penalvch) on 2016-02-16

affects:	xorg (Ubuntu) → nvidia-graphics-drivers-352 (Ubuntu)
Changed in nvidia-graphics-drivers-352 (Ubuntu):
status:	Incomplete → New

Revision history for this message

fcole90 (fcole90) wrote on 2016-02-18:

#30

I have another laptop with optimus which is suffering the same problem, is it useful if I make an apport-collect from that?

Steve Langasek (vorlon) on 2016-02-18

tags:

removed: regression-update

penalvch (penalvch) on 2016-02-18

tags:

added: regression-update

Revision history for this message

Steve Langasek (vorlon) wrote on 2016-02-18:

#31

Do not use the regression-update tag here. That tag is for regressions introduced in srus.

tags:

removed: regression-update

penalvch (penalvch) on 2016-02-18

tags:

added: regression-release

Revision history for this message

fcole90 (fcole90) wrote on 2016-03-22:

#32

I'm still experiencing the problem with nvidia-361 on linux 4.4.0-15-generic. Let me know if I can do anything to help with debugging.

Revision history for this message

fcole90 (fcole90) wrote on 2016-04-21:

#33

I report this but as fixed because no longer affects nvidia-361 since version 361.42

Changed in nvidia-graphics-drivers-361 (Ubuntu):
status:	New → Fix Released

Revision history for this message

fcole90 (fcole90) wrote on 2016-04-21:

#34

Sorry, small typo:
I report this *bug* as fixed because no longer affects nvidia-361 since version 361.42

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Xorg crash prevents login

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nvidia-graphics-drivers-352 package