Ubuntu
nvidia-graphics-drivers-340 package

package nvidia-opencl-icd-340 340.96-0ubuntu3.16.04.1 cannot be installed, removed or upgraded

Bug #1589472 reported by Zepem on 2016-06-06

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	nvidia-graphics-drivers-340 (Ubuntu)	Confirmed	High	Unassigned

Bug Description

Hi! I am can not install package nvidia-opencl-icd-340 340.96-0ubuntu3.16.04.1 in Ubuntu 16.04. See video attachment.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: nvidia-opencl-icd-340 340.96-0ubuntu3.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
Uname: Linux 4.4.0-23-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon Jun 6 17:52:23 2016
Dependencies:
gcc-6-base 6.0.1-0ubuntu1
libc6 2.23-0ubuntu3
libgcc1 1:6.0.1-0ubuntu1
ocl-icd-libopencl1 2.2.8-1
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DpkgTerminalLog:
Removing nvidia-opencl-icd-340 (340.96-0ubuntu3.16.04.1) ...
Failed to stop var-lib-snapd-lib-gl.mount: Unit var-lib-snapd-lib-gl.mount not loaded.
dpkg: error processing package nvidia-opencl-icd-340 (--remove):
subprocess installed pre-removal script returned error exit status 5
DuplicateSignature:
package:nvidia-opencl-icd-340:340.96-0ubuntu3.16.04.1
Removing nvidia-opencl-icd-340 (340.96-0ubuntu3.16.04.1) ...
Failed to stop var-lib-snapd-lib-gl.mount: Unit var-lib-snapd-lib-gl.mount not loaded.
dpkg: error processing package nvidia-opencl-icd-340 (--remove):
subprocess installed pre-removal script returned error exit status 5
ErrorMessage: subprocess installed pre-removal script returned error exit status 5
GraphicsCard: NVIDIA Corporation GF108 [GeForce GT 630] [10de:0f00] (rev a1) (prog-if 00 [VGA controller])
InstallationDate: Installed on 2015-05-23 (380 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
Lsusb:
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: BIOSTAR Group H61MLV2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic root=UUID=fbee661e-0e41-4b39-845c-f5eae463781b ro quiet splash vt.handoff=7
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.1
apt 1.2.12~ubuntu16.04.1
SourcePackage: nvidia-graphics-drivers-340
Title: package nvidia-opencl-icd-340 340.96-0ubuntu3.16.04.1 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 5
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/02/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: None
dmi.board.name: H61MLV2
dmi.board.vendor: BIOSTAR Group
dmi.board.version: 6.0
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.chassis.version: 6.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/02/2012:svnBIOSTARGroup:pnH61MLV2:pvr6.0:rvnBIOSTARGroup:rnH61MLV2:rvr6.0:cvnBIOSTARGroup:ct3:cvr6.0:
dmi.product.name: H61MLV2
dmi.product.version: 6.0
dmi.sys.vendor: BIOSTAR Group
version.compiz: compiz 1:0.9.12.2+16.04.20160526-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Mon Jun 6 17:12:17 2016
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input AT Translated Set 2 keyboard KEYBOARD, id 8
input ImPS/2 Generic Wheel Mouse MOUSE, id 9
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.3-1ubuntu2.2
xserver.video_driver: nouveau

Tags:

Revision history for this message

Zepem (zepem) wrote on 2016-06-06:

1.flv Edit (6.2 MiB, video/x-flv)
AptOrdering.txt Edit (458 bytes, text/plain; charset="utf-8")
BootLog.txt Edit (4.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (56.6 KiB, text/plain; charset="utf-8")
Df.txt Edit (851 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (56.6 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (237.9 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (6.2 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (297 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (30.5 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (253.1 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (20.0 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (6.5 KiB, text/plain; charset="utf-8")
LightdmLog.gz Edit (78.4 KiB, application/x-gzip)
Lspci.txt Edit (23.9 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (134.7 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (568 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (96.4 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (121.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (6.0 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (116.5 KiB, text/plain; charset="utf-8")
xserver.outputs.txt Edit (880 bytes, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-06-08:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nvidia-graphics-drivers-340 (Ubuntu):
status:	New → Confirmed

Alberto Salvia Novella (es20490446e) on 2016-06-10

Changed in nvidia-graphics-drivers-340 (Ubuntu):
importance:	Undecided → High

Apport retracing service (apport) on 2016-06-23

tags:

removed: need-duplicate-check

Revision history for this message

ais523 (ais523) wrote on 2016-11-04:

Same issue is happening to me, although in my case it's happening on attempts to upgrade or remove rather than on initial install. Here's what happens (the .deb file in question is a security update that was obtained from the Ubuntu archives using apt and should be the latest version):

$ sudo dpkg -i /var/cache/apt/archives/nvidia-opencl-icd-340_340.98-0ubuntu0.16.04.1_i386.deb
Selecting previously unselected package nvidia-opencl-icd-340:i386.
(Reading database ... 817449 files and directories currently installed.)
Preparing to unpack .../nvidia-opencl-icd-340_340.98-0ubuntu0.16.04.1_i386.deb ...
Failed to stop var-lib-snapd-lib-gl.mount: Unit var-lib-snapd-lib-gl.mount not loaded.
dpkg: warning: subprocess old pre-removal script returned error exit status 5
dpkg: trying script from the new package instead ...
dpkg: error processing archive /var/cache/apt/archives/nvidia-opencl-icd-340_340.98-0ubuntu0.16.04.1_i386.deb (--install):
there is no script in the new version of the package - giving up
Failed to get unit file state for var-lib-snapd-lib-gl.mount: No such file or directory
var-lib-snapd-lib-gl.mount is a disabled or a static unit, not starting it.
Processing triggers for libc-bin (2.23-0ubuntu4) ...
Errors were encountered while processing:
/var/cache/apt/archives/nvidia-opencl-icd-340_340.98-0ubuntu0.16.04.1_i386.deb

$ sudo dpkg -r nvidia-opencl-icd-340:i386
(Reading database ... 817447 files and directories currently installed.)
Removing nvidia-opencl-icd-340:i386 (340.96-0ubuntu3.16.04.1) ...
Failed to stop var-lib-snapd-lib-gl.mount: Unit var-lib-snapd-lib-gl.mount not loaded.
dpkg: error processing package nvidia-opencl-icd-340:i386 (--remove):
subprocess installed pre-removal script returned error exit status 5
Failed to get unit file state for var-lib-snapd-lib-gl.mount: No such file or directory
var-lib-snapd-lib-gl.mount is a disabled or a static unit, not starting it.
Processing triggers for libc-bin (2.23-0ubuntu4) ...
Errors were encountered while processing:
nvidia-opencl-icd-340:i386

Incidentally, I have no idea why the package in question is on my system in the first place. It doesn't appear to be a dependency of anything (neither apt nor dpkg complains when I try to remove it), and I don't have an NVidia graphics card, so I'd have had no reason to install it manually.

/var/lib/snapd/lib/gl (which seems to be relevant due to the "Unit var-lib-snapd-lib-gl.mount" message) exists, but is an empty directory. Nothing appears to be mounted there.

$ sudo dpkg -i /var/cache/apt/archives/nvidia-opencl-icd-340_340.98-0ubuntu0.16.04.1_i386.deb
Selecting previously unselected package nvidia-opencl-icd-340:i386.
(Reading database ... 817449 files and directories currently installed.)
Preparing to unpack .../nvidia-opencl-icd-340_340.98-0ubuntu0.16.04.1_i386.deb ...
Failed to stop var-lib-snapd-lib-gl.mount: Unit var-lib-snapd-lib-gl.mount not loaded.
dpkg: warning: subprocess old pre-removal script returned error exit status 5
dpkg: trying script from the new package instead ...
dpkg: error processing archive /var/cache/apt/archives/nvidia-opencl-icd-340_340.98-0ubuntu0.16.04.1_i386.deb (--install):
 there is no script in the new version of the package - giving up
Failed to get unit file state for var-lib-snapd-lib-gl.mount: No such file or directory
var-lib-snapd-lib-gl.mount is a disabled or a static unit, not starting it.
Processing triggers for libc-bin (2.23-0ubuntu4) ...
Errors were encountered while processing:
 /var/cache/apt/archives/nvidia-opencl-icd-340_340.98-0ubuntu0.16.04.1_i386.deb

$ sudo dpkg -r nvidia-opencl-icd-340:i386
(Reading database ... 817447 files and directories currently installed.)
Removing nvidia-opencl-icd-340:i386 (340.96-0ubuntu3.16.04.1) ...
Failed to stop var-lib-snapd-lib-gl.mount: Unit var-lib-snapd-lib-gl.mount not loaded.
dpkg: error processing package nvidia-opencl-icd-340:i386 (--remove):
 subprocess installed pre-removal script returned error exit status 5
Failed to get unit file state for var-lib-snapd-lib-gl.mount: No such file or directory
var-lib-snapd-lib-gl.mount is a disabled or a static unit, not starting it.
Processing triggers for libc-bin (2.23-0ubuntu4) ...
Errors were encountered while processing:
 nvidia-opencl-icd-340:i386

/var/lib/snapd/lib/gl (which seems to be relevant due to the "Unit var-lib-snapd-lib-gl.mount" message) exists, but is an empty directory. Nothing appears to be mounted there.

summary:

- package nvidia-opencl-icd-340 340.96-0ubuntu3.16.04.1 failed to install
+ package nvidia-opencl-icd-340 340.96-0ubuntu3.16.04.1 cannot be
+ installed, removed or upgraded

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package nvidia-opencl-icd-340 340.96-0ubuntu3.16.04.1 cannot be installed, removed or upgraded

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nvidia-graphics-drivers-340 package