Have an nvidia titan GPU with 2560x1600 monitor. As soon as I enable the driver and reboot, X crashes with black screen

Bug #1172092 reported by earthforce_1
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-304 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Default fresh 13.04 install does not offer the nvidia drivers and doesn't recognize my monitor: It thinks I am running a laptop and offers me only the choice of either 800x600 or 1024x768 (yuk) 4:3 resolution when I have a 16:9 monitor.

As soon as I install the nvidia drivers and reboot, bad things happen, I see a brief flash of purple then it hangs with a black screen. I was lucky to be able to get to the grub prompt and select the CLI where I uninstalled everything nvidia and was able to at least get back to a 1024x768 GUI.

I was previously running 12.10 with an ATI HD5790 card which I had to replace due to a bad fan. It was previously able to detect this card and set my monitor to the correct resolution without any difficulty, and offered me the chance to install the closed source drivers.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: nvidia-current (not installed)
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Tue Apr 23 20:50:19 2013
InstallationDate: Installed on 2013-04-23 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130419)
MarkForUpload: True
SourcePackage: nvidia-graphics-drivers-304
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
earthforce_1 (earthforce1) wrote :
Revision history for this message
madbiologist (me-again) wrote :

If you have an NVIDIA GeForce GTX TITAN, you will need the 313.26 driver available from http://www.nvidia.com/object/linux-display-amd64-313.26-driver.html or the later 313.30 driver available at http://www.nvidia.com/object/linux-display-amd64-313.30-driver.html

The later driver is recommended as it fixes an important security bug. I mentioned the earlier driver because you can see in it's changelog the mention of added support for the TITAN.

Revision history for this message
earthforce_1 (earthforce1) wrote :

I am running the latest NVIDIA driver, and I now have the correct screen resolution, but it is crashing after a few minutes, especially when web browsing. The browser will become unresponsive, turn dark, then the mouse will freeze, then the entire machine will reboot after about 20 seconds or so.

This is incredibly frustrating.

Revision history for this message
Miles-4 (miles-4) wrote :

I am also having major issues with Ubuntu 13.04 with an Nvidia Titan. As the OP stated I'm also running the latest 'Titan supported' drivers. X at the moment will not even log in. The only way to get partial functionality is to revert to nouveau

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nvidia-graphics-drivers-304 (Ubuntu):
status: New → Confirmed
Revision history for this message
AG Restringere (ag-restringere-deactivatedaccount) wrote :

According the the www.nvidia.com/driver selection tool, for Linux x64 drivers only series 319 and 325 support the Titan line of graphics cards or are currently recommended to use with them:

- Linux x64 (AMD64/EM64T) Display Driver - BETA
Version: 325.08 - Release Date: Mon Jul 01, 2013

- Linux x64 (AMD64/EM64T) Display Driver
Version: 319.49 - Release Date: Tue Aug 20, 2013

- Linux x64 (AMD64/EM64T) Display Driver
Version: 319.32 - Release Date: Tue Jun 25, 2013

- Linux x64 (AMD64/EM64T) Display Driver
Version: 319.23 - Release Date: Thu May 23, 2013

Would recommend you Try obtaining the 325.15 version driver from https://launchpad.net/~xorg-edgers/+archive/ppa and manually download and install the driver using 'dpkg -i this-driver.deb' and see if that fixes the issue. Make sure you remove the current driver before your proceed.

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