Mouse dies for entire KVM switch when 10.04 / Lucid machine connected to the switch boots

[Michael Lueck]

Binary package hint: xorg

With two different brands / models of KVM switches (both using PS/2 keyboard / mouse connectors) when an Ubuntu 10.04 Lucid box on the switch boots into X, mouse for the entire switch stops working.

With one switch, the mouse may be used to switch ports and that functionality even stops working.

The only work around is to power off all equipment and power cycle the KVM switch. Most annoying!

Mice plugged directly into boxes loaded with Ubuntu 10.04 solves the trouble. Ubuntu 10.04 works through the KVM for keyboard.

I think this might be related to an old bug I found. Since it is closed I decided to open a new report:

"#216276 Regression: mouse support stopped working"
https://bugs.launchpad.net/bugs/216276

KVM's affected thusly are:

IOGear PS2KYM
Adder AV8OSDE
---
Architecture: i386
CurrentDmesg:
 [ 21.392011] eth0: no IPv6 routers present
 [ 26.448040] end_request: I/O error, dev fd0, sector 0
 [ 26.480535] end_request: I/O error, dev fd0, sector 0
DistroRelease: Ubuntu 10.04
DkmsStatus: nvidia-173, 173.14.22, 2.6.32-22-generic, i686: installed
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lsusb:
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
NonfreeKernelModules: nvidia
Package: xorg 1:7.5+5ubuntu1
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-22-generic root=UUID=d7228f03-5e78-4b01-a31f-b215f0a9fc4d ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Tags: lucid lucid
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 01/13/2009
dmi.bios.vendor: Intel Corp.
dmi.bios.version: NT94510J.86A.4119.2009.0113.1807
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: D945GNT
dmi.board.vendor: Intel Corporation
dmi.board.version: AAC96315-409
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrNT94510J.86A.4119.2009.0113.1807:bd01/13/2009:svn:pn:pvr:rvnIntelCorporation:rnD945GNT:rvrAAC96315-409:cvn:ct3:cvr:
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-22-generic

[Bryce Harrington (bryce)]

Hi Michael,

Please run the command 'apport-collect BUGNUMBER', which will attach several files we need for debugging.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

apport information

[Michael Lueck (mlueck)]

These logs are from the machine connected to the Adder AV8OSDE KVM, with the PS/2 mouse direct to the computer. Keyboard and Monitor were connected through the KVM at the time these logs were captured.

[Michael Lueck (mlueck)]

Might be nvidia-graphics-drivers* as both machines have binary nVidia drivers installed. Not sure if they are exactly the same version though. The sample files I uploaded were from a ThinkPad G41 which is a few years old. The other machine was a ThinkPad W700. Both with nVidia chips and both running the binary drivers via the Ubuntu installer for Restricted Drivers.

[Michael Lueck (mlueck)]

FYI: I now have connected my main Ubuntu 9.04 system to the same KVM as I have the 10.04 system connected to. It has Envy installed nVidia drivers, 180.44 version. The mouse works properly though the KVM. So indeed there seems to be something Lucid specific.

[Michael Lueck (mlueck)]

Eeerrrr, obviously I am working with too many different machines!

The ThinkPad G41 is NOT connected to the KVM.

A system with a nVidia Quaddro 285 (I believe that is the number) is in it. Ubuntu 10.04 installed driver version 173.14.22 for the board. So not the 180 you seem to have associated this report with. That is the system I used to generate the files attached to this ticket.

[Michael Lueck (mlueck)]

I just happened to remember this bug exists last I checked... any update on getting this nasty one squashed?

I was just thinking about getting my production desktop upgraded to 10.04, and this bug I would really appreciate getting a resolution to PRIOR to making that migration.

It is very annoying to deal with multiple mice at my desk... not sure which one to grab based on which computer I am accessing through the KVM.

[Michael Lueck (mlueck)]

I got daring just now and booted a fully updated 10.04 box on the KVM with the mouse from the KVM plugged into the computer. This problem appears to have disappeared fortunately. I will test it out for a while, however, and report back to this bug report.

[Michael Lueck (mlueck)]

I think this bug is now confirmed resolved with the Ubuntu 10.04.1 CD image.

I loaded a workstation on our Adder AV8OSDE KVM. The box has a PNY nVidia 6200 board in it.

First I installed from the 10.04.1 CD, then applied available updates and rebooted.
Next installed the latest binary nVidia drivers, rebooted.
Mouse working beautifully through the KVM box.