Openoffice freezes X-session

Bug #575894 reported by Matt Hilt
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-180 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

After upgrading from 9.10 to 10.04, openoffice has been causing my X-sessions to freeze (unresponsive keyboard, mouse, etc).

I completely removed openoffice with synaptic and reinstalled. This seemed to alter the look of openoffice (I have the impression that previously I had the older version running somehow?), but the problem remains. The freezes seem to happen after multiple openings/closings of documents.

Openoffice package 3.2.0-7ubuntu4
---
Architecture: i386
DistroRelease: Ubuntu 10.04
NonfreeKernelModules: nvidia
Package: xorg 1:7.5+5ubuntu1
PackageArchitecture: i386
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-21-generic i686
UserGroups: audio cdrom dialout dip fuse lpadmin netdev plugdev sambashare
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-21-generic

---
Architecture: i386
DistroRelease: Ubuntu 10.04
DkmsStatus:
 nvidia-current, 195.36.15, 2.6.31-20-generic, i686: installed
 nvidia-current, 195.36.15, 2.6.32-21-generic, i686: installed
MachineType: Dell Inc. Latitude D620
NonfreeKernelModules: nvidia
Package: xorg 1:7.5+5ubuntu1
PackageArchitecture: i386
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=fcf1253b-88bf-4367-af33-520a8c0fae01 ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid lucid
Uname: Linux 2.6.32-21-generic i686
UserGroups:

dmi.bios.date: 04/11/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0JK187
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd04/11/2006:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn0JK187:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D620
dmi.sys.vendor: Dell Inc.
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-21-generic

Revision history for this message
Chris Cheney (ccheney) wrote :

I may be wrong but I don't think OOo should be able to freeze xorg. Reassigning to xorg to see what Bryce thinks.

Chris

affects: openoffice.org (Ubuntu) → xorg (Ubuntu)
Revision history for this message
Bryce Harrington (bryce) wrote :

Hi Matt,

Please run the command 'apport-collect BUGNUMBER', which will attach several files we need for debugging.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-xorglog
tags: added: needs-lspci-vvnn
Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
Matt Hilt (mjhilt) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Matt Hilt (mjhilt) wrote : RelatedPackageVersions.txt

apport information

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Matt Hilt (mjhilt) wrote : XorgConf.txt

apport information

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Matt Hilt (mjhilt) wrote : XorgLog.txt

apport information

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Matt Hilt (mjhilt) wrote : XorgLogOld.txt

apport information

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Matt Hilt (mjhilt) wrote : BootDmesg.txt

apport information

description: updated
Revision history for this message
Matt Hilt (mjhilt) wrote : CurrentDmesg.txt

apport information

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Matt Hilt (mjhilt) wrote : Dependencies.txt

apport information

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Matt Hilt (mjhilt) wrote : GdmLog.txt

apport information

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Matt Hilt (mjhilt) wrote : GdmLog1.txt

apport information

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Matt Hilt (mjhilt) wrote : GdmLog2.txt

apport information

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Matt Hilt (mjhilt) wrote : Lspci.txt

apport information

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Matt Hilt (mjhilt) wrote : Lsusb.txt

apport information

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Matt Hilt (mjhilt) wrote : PciDisplay.txt

apport information

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Matt Hilt (mjhilt) wrote : ProcCpuinfo.txt

apport information

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Matt Hilt (mjhilt) wrote : ProcInterrupts.txt

apport information

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Matt Hilt (mjhilt) wrote : ProcModules.txt

apport information

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Matt Hilt (mjhilt) wrote : RelatedPackageVersions.txt

apport information

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Matt Hilt (mjhilt) wrote : UdevDb.txt

apport information

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Matt Hilt (mjhilt) wrote : UdevLog.txt

apport information

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Matt Hilt (mjhilt) wrote : XorgConf.txt

apport information

Revision history for this message
Matt Hilt (mjhilt) wrote : XorgLog.txt

apport information

Revision history for this message
Matt Hilt (mjhilt) wrote : XorgLogOld.txt

apport information

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Matt Hilt (mjhilt) wrote : Xrandr.txt

apport information

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Matt Hilt (mjhilt) wrote : glxinfo.txt

apport information

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Matt Hilt (mjhilt) wrote : setxkbmap.txt

apport information

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Matt Hilt (mjhilt) wrote : xdpyinfo.txt

apport information

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Matt Hilt (mjhilt) wrote : xkbcomp.txt

apport information

Bryce Harrington (bryce)
affects: xorg (Ubuntu) → nvidia-graphics-drivers-180 (Ubuntu)
Bryce Harrington (bryce)
tags: removed: needs-xorglog
tags: removed: needs-lspci-vvnn
Changed in nvidia-graphics-drivers-180 (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Günter Haus (mcframe) wrote :

I do confiirm this bug in kubuntu 10.04
kernel 2.6.32.21-generic
display driver: nvidia-glx-185

X freezes as soon as OpenOffice is launched

Revision history for this message
Günter Haus (mcframe) wrote :

After some searching through the web I found out that it seems to be somehow connected to subpixel font rendering. By turning it off, OOO not only is ugly but runs without freezing X.

Bryce Harrington (bryce)
tags: added: lucid
Revision history for this message
dino99 (9d9) wrote :

Closing that outdated report as EOL has been reached long time ago

Changed in nvidia-graphics-drivers-180 (Ubuntu):
status: Confirmed → Invalid
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