Using MMS will cause Data to stop working

Bug #1463574 reported by Aaron Honeycutt on 2015-06-09
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nuntium (Ubuntu)
Undecided
Unassigned
nuntium (Ubuntu RTM)
Undecided
Aaron Honeycutt

Bug Description

On my Nexus 4 with devel channel installed.

When I have Data and MMS APNs set for Cricket (AT&T) with working Data. But when I send a Picture Message it turns off Data.

Tony Espy (awe) wrote :

@Aaron

Can you please add your image details via:

$ system-image-cli -i

Also the output of list-modems and list-contexts would be super helpful ( both found in /usr/share/ofono/scripts ).

Changed in telepathy-ofono:
status: New → Incomplete
assignee: nobody → Aaron Honeycutt (aaronhoneycutt)
affects: telepathy-ofono → nuntium
Changed in nuntium:
assignee: Aaron Honeycutt (aaronhoneycutt) → nobody

phablet@ubuntu-phablet:~$ system-image-cli -i
current build number: 2
device name: mako
channel: ubuntu-touch/vivid
last update: 1969-12-31 19:29:54
version version: 2
version ubuntu: 20150413
version device: 20150210
version custom: 20150413

http://pastebin.ubuntu.com/11681662/

http://pastebin.ubuntu.com/11681678/

Tony Espy (awe) wrote :

@Aaron

Thanks for the system-image-cli output. It seems you're running a pretty old image. I would suggest bringing your device up-to-date with the latest devel image. As we've recently re-worked the way channels work for touch images, you'd use the following command to re-flash the latest:

$ ubuntu-device-flash --channel ubuntu-touch/rc-proposed/ubuntu

You other option would be to wait a few days and then update the device, as we have a pending OTA update soon to be released.

Also, re: the scripts I mentioned, please *run* the scripts and attach their output, not their contents. Ex.

$ /usr/share/ofono/scripts/list-modems > list-modems.out

Finally, it might also be helpful to attach ( using the "Add attachment or patch" at the bottom of this page ) your syslog ( from /var/log ) to the bug as well.

Changed in nuntium (Ubuntu RTM):
status: New → Incomplete
assignee: nobody → Aaron Honeycutt (aaronhoneycutt)
affects: nuntium → nuntium (Ubuntu)

I got that image by following the example on the dev.u.c website so you
might need to update that.

On Wed, Jun 10, 2015, 14:25 Tony Espy <email address hidden> wrote:

> @Aaron
>
> Thanks for the system-image-cli output. It seems you're running a
> pretty old image. I would suggest bringing your device up-to-date with
> the latest devel image. As we've recently re-worked the way channels
> work for touch images, you'd use the following command to re-flash the
> latest:
>
> $ ubuntu-device-flash --channel ubuntu-touch/rc-proposed/ubuntu
>
> You other option would be to wait a few days and then update the device,
> as we have a pending OTA update soon to be released.
>
> Also, re: the scripts I mentioned, please *run* the scripts and attach
> their output, not their contents. Ex.
>
> $ /usr/share/ofono/scripts/list-modems > list-modems.out
>
> Finally, it might also be helpful to attach ( using the "Add attachment
> or patch" at the bottom of this page ) your syslog ( from /var/log ) to
> the bug as well.
>
>
> ** Changed in: nuntium (Ubuntu RTM)
> Status: New => Incomplete
>
> ** Changed in: nuntium (Ubuntu RTM)
> Assignee: (unassigned) => Aaron Honeycutt (aaronhoneycutt)
>
> ** Project changed: nuntium => nuntium (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1463574
>
> Title:
> Using MMS will cause Data to stop working
>
> Status in nuntium package in Ubuntu:
> Incomplete
> Status in nuntium package in Ubuntu RTM:
> Incomplete
>
> Bug description:
> On my Nexus 4 with devel channel installed.
>
> When I have Data and MMS APNs set for Cricket (AT&T) with working
> Data. But when I send a Picture Message it turns off Data.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nuntium/+bug/1463574/+subscriptions
>

I just flashed over this:

phablet@ubuntu-phablet:~$ system-image-cli -i
current build number: 220
device name: mako
channel: ubuntu-touch/devel-proposed/here
last update: 2015-06-13 20:38:24
version version: 220
version ubuntu: 20150613
version device: 20150529.1
version custom: mako-1.1

And MMS + Data works!

Launchpad Janitor (janitor) wrote :

[Expired for nuntium (Ubuntu) because there has been no activity for 60 days.]

Changed in nuntium (Ubuntu):
status: Incomplete → Expired
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