Cannot receive MMS from some devices

[Martti Piirainen]

I tested receiving a simple MMS (a picture + a short text) that were sent from three different phones. Reception was successful only in one of the three cases.

Attached are nuntium logs + nuntium store, contains these three attempts:
1. From a Jolla device (Sailfish OS 1.0.7.16). The message is not visible in the UI, although I can't spot any error in the nuntium logs (timestamp 07:49).
2. From a Nexus 4 device (Android 4.2.2). The message is successfully shown (timestamp 07:53).
3. From a Nokia C6-01 device (Symbian OS 111.030.0609). There is an "Unable to decode m-retrieve.conf: Unhandled length" error in the nuntium logs (timestamp 08:13).

In all cases, the same SIM card was used in the sending device. Information on the receiving device:
system-image-cli -i
current build number: 105
device name: mako
channel: ubuntu-touch/devel-proposed
alias: ubuntu-touch/utopic-proposed
last update: 2014-06-30 08:30:08
version version: 105
version ubuntu: 20140630
version device: 20140625

[Tony Espy (awe)]

I just tried sending a MMS where I took a photo specifically for the MMS and sent it by itself on a Nexus 5 running KitKat.

I failed to receive the MMS on mako running image #107.

@Sergio, let me know if you'd like me to attach my nuntium store. Also how do I enable/retrieve the nuntium log messages?

[Sergio Schvezov (sergiusens)]

@martti for case 1 there's not much I can do to figure this out; it may be telepathy-ofono since I see this <!DOCTYPE smil PUBLIC "-//W3C//DTD SMIL 1.0//EN" "http://www.w3.org/TR/REC-smil/SMIL10.dtd">

can you rerun in any case with a dbus monitor running like:

dbus-monitor sender=org.ofono.mms

I'm interested in the MessageAdded signal (which nuntium logs if it fails to send and I'm not seeing that here); telepathy-ofono then picks that up and does it's magic

Good for 2! :-P

For 3 I'll be checking that tonight or tomorrow.

[Sergio Schvezov (sergiusens)]

needless to say, 1 and 3 are different bugs ;-)

[Sergio Schvezov (sergiusens)]

@tony; please attach the logs and if there is a decode failure; provide the store data. A word of warning; if the payload gets modified by the backend you might be out of luck. Sometimes when I send an image from Android I don't get the MMS all the way to the UI since we don't support operator messages like there:

The operator can do this with the attachments:
- "Excess message size - part was removed: image/jpeg; name=image.jpg"
- "Part with unsupported media type was stripped from the message: application/ogg; name=Aquila.ogg"

There are also some radius errors that can happen and I'm still debating with Tiago how to manage rinse and repeat downloads for messages.

[Martti Piirainen (piiramar)]

> @martti for case 1 there's not much I can do to figure this out
I added some extra logging in nuntium. Some sort of parsing failure seems to happen in this line http://bazaar.launchpad.net/~ubuntu-branches/ubuntu/utopic/nuntium/utopic/view/head:/telepathy/service.go#L152 , the GetSmil() call returns "Cannot find SMIL data part". Not sure what that means, as the content type 'application/smil' and the actual SMIL XML are printed in the log earlier. As a result, the MMS is not signalled to tp-ofono.

[Martti Piirainen (piiramar)]

Tested with nuntium 0.1+14.10.20140621sergiusens9-0ubuntu1 from the phablet-team/telephony PPA. Both cases 1 (Jolla) and 3 (Nokia C6) are fixed, MMS messages are successfully received in the UI. Thanks.

[Launchpad Janitor (janitor)]

This bug was fixed in the package nuntium - 0.1+14.10.20140702.2-0ubuntu1

---------------
nuntium (0.1+14.10.20140702.2-0ubuntu1) utopic; urgency=low

  [ CI bot ]
  * Upload support while moving udm to it's new package namespace
  * SendMessage telepathy service support with necessary encoder fixes.

  [ Sergio Schvezov ]
  * Improving incoming dbus method call handling for the mms service
    interface
  * Waiting for calls to GetServices on the proper interface
  * Adding a minimal telepathy message interface
  * Fixing recv for multiple recipients.
  * Making decoding less verbose and logging information on errors only
  * Adding encode -> decode tests for the cases where decoding is the
    inverse function of encoding.
  * Relaxing matching for smil media type
  * Length bound checks fix (LP: #1336146)
  * Sending MessageAdded with draft Status for new outgoing messages
 -- Ubuntu daily release <email address hidden> Wed, 02 Jul 2014 21:15:22 +0000

[Kalpesh Bafna (kalpeshb84)]

I am seeing a similar bug mentioned in case 1 in android 4.2.2 , but i am getting this bug only at specific location and for specific mobile operator and for the specific audio file format i.e ogg

I am using the Android 4.2.2 at the warsaw location with the T-mobile operator, whenever anybody send the an audio file of type ogg, the MMS attachment is not deliver to the UI instead i get the below msg

"Part with unsupported media type was stripped from the message: application/ogg name=Bollywood.ogg"

Please find the attached screen shot of the error msg
Please let me know whether it is an operator issue or it is an android bug.

Regards,
Kalpesh Bafna