package ntp 1:4.2.8p4+dfsg-3ubuntu5.7 failed to install/upgrade: sub-processo script post-installation instalado retornou estado de saída de erro 1

[De de Oliveira]

~$ lsb_release -rd
Description: Ubuntu 16.04.3 LTS
Release: 16.04
~$ apt-cache policy ntp
ntp:
  Instalado: 1:4.2.8p4+dfsg-3ubuntu5.7
  Candidato: 1:4.2.8p4+dfsg-3ubuntu5.7
  Tabela de versão:
 *** 1:4.2.8p4+dfsg-3ubuntu5.7 500
        500 http://br.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:4.2.8p4+dfsg-3ubuntu5.5 500
        500 http://br.archive.ubuntu.com/ubuntu xenial-security/main amd64 Packages
     1:4.2.8p4+dfsg-3ubuntu5 500
        500 http://br.archive.ubuntu.com/ubuntu xenial/main amd64 Packages

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: ntp 1:4.2.8p4+dfsg-3ubuntu5.7
ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
Uname: Linux 4.4.0-97-generic x86_64
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
Date: Sun Oct 22 03:09:46 2017
ErrorMessage: sub-processo script post-installation instalado retornou estado de saída de erro 1
InstallationDate: Installed on 2016-12-17 (312 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-97-generic root=UUID=eb654371-ee60-40e3-b2c8-78e71eeb818f ro quiet splash acpi_enforce_resources=lax vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.24
SourcePackage: ntp
Title: package ntp 1:4.2.8p4+dfsg-3ubuntu5.7 failed to install/upgrade: sub-processo script post-installation instalado retornou estado de saída de erro 1
UpgradeStatus: Upgraded to xenial on 2016-12-18 (311 days ago)

[Christian Ehrhardt  (paelzer)]

Hi,
from your log:

[...]
insserv: There is a loop at service plymouth if started
insserv: Starting GlassFish_domain1 depends on plymouth and therefore on system facility `$all' which can not be true!
insserv: Max recursions depth 99 reached
[...]

That is due to the "GlassFish_domain1" being invalid.
But this is not not part of a package from the archive, there Ubuntu has no way to fix your problem as it is from a 3rd party source not controlled by Ubuntu.

So you have to find your "GlassFish_domain1", check where it came from (maybe an install from tgz or by a script?) and fix or uninstall it.

Then with the loop resolved insserv will be able to work and that will unblock your upgrades.

[Christian Ehrhardt  (paelzer)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Since it seems likely to me that this is a local configuration problem, rather than a bug in Ubuntu, I'm marking this bug as Incomplete.

If indeed this is a local configuration problem, you can find pointers to get help for this sort of problem here: http://www.ubuntu.com/support/community

Or if you believe that this is really a bug, then you may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem, explain why you believe this is a bug in Ubuntu rather than a problem specific to your system, and then change the bug status back to New.

[De de Oliveira (de-oliveir4)]

This is not a bug. A startup script, from Oracle's Glassfish, was not properly written and caused this error at installation of ntp package. I modified file /etc/init.d/GlassFish_domain1 to include information for systemd and installation went fine.

Sorry for the trouble.

[De de Oliveira (de-oliveir4)]

I said that the script GlassFish_domain1 was not properly written but it is a mistake, the script was correct. The error was from systemd because it cannot recognize a script if this script don't has some extra information to systemd.

[De de Oliveira (de-oliveir4)]

Sorry for the trouble.

You are correct. Was a local problem and unrelated with ntp package. A
startup script from Oracle's Glassfish, without extra information to
systemd, caused the problem. May be is a systemd's bug. I think that any
startup script would cause the same error if it do not has that required
information to systemd.

Thank's

Em 27 de out de 2017 7:01 AM, "ChristianEhrhardt" <
<email address hidden>> escreveu:

Thank you for taking the time to report this bug and helping to make Ubuntu
better.

Since it seems likely to me that this is a local configuration problem,
rather than a bug in Ubuntu, I'm marking this bug as Incomplete.

If indeed this is a local configuration problem, you can find pointers
to get help for this sort of problem here:
http://www.ubuntu.com/support/community

Or if you believe that this is really a bug, then you may find it
helpful to read "How to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem,
explain why you believe this is a bug in Ubuntu rather than a problem
specific to your system, and then change the bug status back to New.

** Changed in: ntp (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1727562

Title:
  package ntp 1:4.2.8p4+dfsg-3ubuntu5.7 failed to install/upgrade: sub-
  processo script post-installation instalado retornou estado de saída
  de erro 1

Status in ntp package in Ubuntu:
  Incomplete

Bug description:
  ~$ lsb_release -rd
  Description: Ubuntu 16.04.3 LTS
  Release: 16.04
  ~$ apt-cache policy ntp
  ntp:
    Instalado: 1:4.2.8p4+dfsg-3ubuntu5.7
    Candidato: 1:4.2.8p4+dfsg-3ubuntu5.7
    Tabela de versão:
   *** 1:4.2.8p4+dfsg-3ubuntu5.7 500
          500 http://br.archive.ubuntu.com/ubuntu xenial-updates/main amd64
Packages
          100 /var/lib/dpkg/status
       1:4.2.8p4+dfsg-3ubuntu5.5 500
          500 http://br.archive.ubuntu.com/ubuntu xenial-security/main
amd64 Packages
       1:4.2.8p4+dfsg-3ubuntu5 500
          500 http://br.archive.ubuntu.com/ubuntu xenial/main amd64 Packages

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: ntp 1:4.2.8p4+dfsg-3ubuntu5.7
  ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
  Uname: Linux 4.4.0-97-generic x86_64
  NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  Date: Sun Oct 22 03:09:46 2017
  ErrorMessage: sub-processo script post-installation instalado retornou
estado de saída de erro 1
  InstallationDate: Installed on 2016-12-17 (312 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
(20141022.1)
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-97-generic
root=UUID=eb654371-ee60-40e3-b2c8-78e71eeb818f ro quiet splash
acpi_enforce_resources=lax vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.2
   apt 1.2.24
  SourcePackage: ntp
  Title: package ntp 1:4.2.8p4+dfsg-3ubuntu5.7 failed to install/upgrade:
sub-processo script post-installation instalado retornou estado de s...

[Launchpad Janitor (janitor)]

[Expired for ntp (Ubuntu) because there has been no activity for 60 days.]