Cannot copy files from NTFS in Jaunty even as root..."permission denied"

Bug #307289 reported by thegizmoguy
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ntfs-3g (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: ntfs-3g

The summary pretty much says it all. I'm trying to copy my Thunderbird files from XP to Ubuntu, but I get a "Permission Denied" error every time. I can't even copy the files to a flash drive. I've tried doing a sudo cp but still get the same error.

Nautilus is standard x64 in Jaunty. I've added ntfs-config tool. I've also tried setting permissions for the folder. I don't have problems copying other things (so far).

Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Thank you for your bug report. Could you please post the output of "mount -l"? Could you also try copying using the terminal? If that doesn't work, please post the exact command you used and the error messages as they appear.

Thanks

Changed in ntfs-3g:
status: New → Incomplete
Revision history for this message
thegizmoguy (thegizmoguy) wrote :

I ran a mount-check command at the suggest of a forum member this morning and it says it was mounted fine in rw mode. I also tried a sudo terminal copy but got the same "Permission denied....cannot access...blah blah" for every file that was attempted to be copied.

The info you requested is in this post: http://ubuntuforums.org/showthread.php?t=1008247&page=2&highlight=shortly

Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Could you run "tail -f /var/log/syslog" and copy anything that appears as you try to copy the files from your NTFS partition?

Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Also, the forum thread didn't contain all of the information I asked for. Please also post the output of "ls -l /path/to/src" and "ls -l /path/to/dest"

Revision history for this message
etali (etali) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
exactt (giesbert) wrote :

hi guys,

i have the same problem. i was able to copy most of the hard drive except some files.

here the required information for one sample file:

$ mount -l
/dev/sdb1 on / type ext4 (rw,errors=remount-ro)
proc on /proc type proc (rw)
none on /sys type sysfs (rw,noexec,nosuid,nodev)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
none on /dev type devtmpfs (rw,mode=0755)
none on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
none on /dev/shm type tmpfs (rw,nosuid,nodev)
none on /var/run type tmpfs (rw,nosuid,mode=0755)
none on /var/lock type tmpfs (rw,noexec,nosuid,nodev)
none on /lib/init/rw type tmpfs (rw,nosuid,mode=0755)
/dev/sdb5 on /home type ext4 (rw)
binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev)
/dev/sda1 on /media/Datenträger type fuseblk (rw,nosuid,nodev,allow_other,blksize=4096,default_permissions) [Datenträger]
gvfs-fuse-daemon on /home/max/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=max)

$ tail -f /var/log/syslog

Apr 14 11:37:07 max-desktop ntfs-3g[2151]: ntfs_attr_pread error reading '/Eigene Dateien/ärzteliste.xls' at offset 0: 23552 <> -1: Permission denied
Apr 14 11:37:07 max-desktop ntfs-3g[2151]: ntfs_attr_pread error reading '/Eigene Dateien/ärzteliste.xls' at offset 0: 4096 <> -1: Permission denied
Apr 14 11:39:34 max-desktop avahi-daemon[962]: Invalid query packet.
Apr 14 11:39:34 max-desktop avahi-daemon[962]: Invalid query packet.
Apr 14 11:42:20 max-desktop pulseaudio[1986]: ratelimit.c: 5 events suppressed
Apr 14 11:42:48 max-desktop kernel: [ 3913.414870] device eth1 left promiscuous mode
Apr 14 11:53:17 max-desktop pulseaudio[1986]: ratelimit.c: 549 events suppressed

$ ls -l .
insgesamt 8532
-rwxrwxrwx 2 max max 23552 2008-02-25 13:27 ärzteliste.xls

Changed in ntfs-3g (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
exactt (giesbert) wrote :

btw: i am running latest lucid AMD64:

Linux max-desktop 2.6.32-20-generic #30-Ubuntu SMP Mon Apr 12 15:20:57 UTC 2010 x86_64 GNU/Linux

anything else you need?

Revision history for this message
exactt (giesbert) wrote :

ok. latest news. file system had problems. the files are somehow encrypted. they cannot be read, even under windows. sorry for the noise...

Revision history for this message
dino99 (9d9) wrote :

outdated release

Changed in ntfs-3g (Ubuntu):
status: Confirmed → Invalid
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