Firefox/Thunderbird seemingly randomish crashes

Bug #139815 reported by Michael B. Trausch on 2007-09-15
4
Affects Status Importance Assigned to Milestone
glibc (Ubuntu)
Undecided
Unassigned
nspr-trunk (Ubuntu)
Undecided
Unassigned

Bug Description

I am not sure which package to file this bug against; it exhibits itself both in Firefox and Thunderbird, running on a fully-up-to-date Gutsy installation. The following three packages/libraries are in both backtraces:

mbt@sage:~$ dpkg -S /usr/lib/libnspr4.so.0d
libnspr4-0d: /usr/lib/libnspr4.so.0d
mbt@sage:~$ dpkg -S /lib/libpthread.so.0
libc6: /lib/libpthread.so.0
mbt@sage:~$ dpkg -S /lib/libc.so.6
libc6: /lib/libc.so.6
mbt@sage:~$

So, I am not sure if this is a libc6 bug or a libnspr4 bug. Or maybe something else altogether.

Anyway, when running Firefox or Thunderbird, I get this same crash. In Thunderbird, I do not know how to reproduce the crash without having my profile installed; I can't reproduce the TB crash with a clean profile. However, in Firefox, the crash is easy to reproduce: Go to Preferences (Edit→Preferences) and it crashes every time for me, whether in my profile or a freshly created one.

More information coming directly in the form of attachments.

Michael B. Trausch (mtrausch) wrote :

Extracted size: 120MiB.
Generated after the crash, from within gdb, using the 'gcore' gdb command.

Michael B. Trausch (mtrausch) wrote :

Extracted size: 180MiB.
Generated after the crash, from within gdb, using the 'gcore' gdb command.

Michael B. Trausch (mtrausch) wrote :

backtrace for TB, generated from core (orig bt right after TB's death was useless).

Michael B. Trausch (mtrausch) wrote :

backtrace for FF, generated from core (orig bt right after FF's death was useless).

Michael B. Trausch (mtrausch) wrote :

Given that my profile is seemingly necessary to recreate the crash in Thunderbird, if that would help, I can send it encrypted with GnuPG to someone at Canonical that can keep the profile itself confidential. I would be quite leery of posting the entire thing to the public bug, however.

Michael B. Trausch (mtrausch) wrote :

Adding libnspr4 to bug

Michael B. Trausch (mtrausch) wrote :

It would *seem* that somehow this bug has resolved itself in the beta. I have yet to reproduce it since I installed the beta.

Andreas Moog (ampelbein) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release? Thanks in advance.

Changed in nspr-trunk:
assignee: nobody → andreas-moog
status: New → Incomplete
Michael B. Trausch (mtrausch) wrote :

As I had mentioned previously, it seemed that the bug resolved itself. Though, I am no longer using Thunderbird today for my email management, so I cannot confirm nor deny that statement again with today's available software.

Since I don't see that anyone else has had an issue with this one, it would appear to be okay to close.

Andreas Moog (ampelbein) wrote :

This bug report is being closed due to your last comment regarding this being fixed. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.

Changed in nspr-trunk:
assignee: andreas-moog → nobody
status: Incomplete → Invalid
Changed in glibc:
status: New → Invalid
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