Yoville application on Facebook fails to run

Bug #295342 reported by Dave Jones
22
This bug affects 2 people
Affects Status Importance Assigned to Milestone
flashplugin-nonfree (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: flashplugin-nonfree

This bug/problem only appears to affect Intrepid machines using Flash 10.0.12.36, or Hardy machines upgraded to the same version of flash.

Trying to use the application Yoville on the Facebook website, the webpage will load, but clicking the "Start" button doesn't have any effect.

When I try to start Yoville, I see the message "Loading configuration file", followed by "Loading Interface" before the initial screen is displayed. This has a "Start" button in the centre of the screen with a box underneath which on Hardy (with Flash 9) and Windows machines (with Flash 10) has information about the default server to connect to, but on Intrepid with Flash 10, the box is blank.

Clicking the "Start" button on a Hardy machine or a Windows machine will start the application and it will connect to the server specified in the box under that button, but on Intrepid with Flash 10, nothing happens, the application doesn't start. The firefox window can be closed or navigated to other websites.

I've tried a Windows XP machine with Flash 9 and then also upgraded to Flash 10 Beta downloaded from the Adobe website version 10.0.12.36, in that case the application works without problem.

I've also used a Hardy machine with Flash 9 which worked without problem, when I upgraded that Hardy machine to Flash 10, this then developed the same problem as an Intrepid machine.

I've found the same problem on a number of Intrepid machines, both fresh installs and upgraded machines.

In all cases, the tests were done using Firefox browser. I've made a couple of further tests using Epiphany browser which exhibited the same problem as with Firefox. Testing with Seamonkey, I found that the lower box which should list the server to connect to does list a server and clicking on start does start the application, but then sticks at loading data at the 74% mark.

lsb_release -rd
Description: Ubuntu 8.10
Release: 8.10

apt-cache policy flashplugin-nonfree
flashplugin-nonfree:
  Installed: 10.0.12.36ubuntu1
  Candidate: 10.0.12.36ubuntu1
  Version table:
 *** 10.0.12.36ubuntu1 0
        500 http://archive.ubuntu.com intrepid/multiverse Packages
        100 /var/lib/dpkg/status

apt-cache policy firefox
firefox:
  Installed: 3.0.3+nobinonly-0ubuntu2
  Candidate: 3.0.3+nobinonly-0ubuntu2
  Version table:
 *** 3.0.3+nobinonly-0ubuntu2 0
        500 http://archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status

I haven't noticed any problems on other Flash websites.

Clearly this isn't a critical or major bug and may not even be a flash bug, however as Flash 10 seems to be an identifiable connection I thought it was worth reporting.

If any further information is needed, I'll be happy to provide anything I can.

I've attached a screenshot showing the basic screen, as you can see, the bottom box in blue is blank, on Hardy and on windows machines, this will have a server name to connect to.

Revision history for this message
Dave Jones (dgjones) wrote :
Revision history for this message
Monkey (monkey-libre) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test a current, supported, Ubuntu version. If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 295342, and any other logs that are relevant for this particular issue.

affects: nspluginwrapper (Ubuntu) → flashplugin-nonfree (Ubuntu)
Changed in flashplugin-nonfree (Ubuntu):
status: New → Incomplete
Revision history for this message
Christopher Forster (christopherforster) wrote :

Adobe Flash Player 9 "legacy":

yoville and flash 10: http://ubuntuforums.org/showthread.php?t=980342

Downgrading to Adobe Flash Player 9:

sudo apt-get remove flashplugin-nonfree

wget http://download.macromedia.com/pub/flashplayer/installers/current/9/install_flash_player_9.tar.gz

tar xzf install_flash_player_9.tar.gz

sudo mv Desktop/libflashplayer.so /usr/lib/chromium-browser/plugins/

or move libflashplayer.so to the plugins folder with Nautilus:

gksudo nautilus /usr/lib/chromium-browser/plugins/

Firefox plugins directorys:

/usr/lib/firefox-3.6.12/plugins/

/usr/lib/firefox/plugins/

/usr/lib64/mozilla/plugins/libflashplayer.so

I was able to play YoVille with Chromium 7.0.517.44 (64615) Ubuntu 10.04. Refresh (F5 button) YoVille if it loads incorrectly.

ProblemType: Downgrading required
Architecture: i386
DistroRelease: Ubuntu 10.04.1 LTS
Uname: Linux 2.6.32-25-generic i686

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for flashplugin-nonfree (Ubuntu) because there has been no activity for 60 days.]

Changed in flashplugin-nonfree (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Christopher Forster (christopherforster) wrote :

YoVille now works with newer versions of Adobe's 32-bit Flash plugin.

The Google Chrome 10.0.648.133 about:plugins page lists:

Flash - Version: 10.2.154
Shockwave Flash 10.2 r154
Namn: Shockwave Flash
Version: 10.2 r154
Plats: /opt/google/chrome/libgcflashplayer.so

Changed in flashplugin-nonfree (Ubuntu):
status: Expired → Fix Released
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