legacy nas units fail using 22.04 mount cifs and nfs

[Tom Stover]

My legacy nas units are Quantum SnapServers. They can support Microsoft networking and NFS. Using the linux mount cifs utilities, I can access the Microsoft-networking server and everything works (ls, mkdir, touch, rm, etc) but I cannot write to a file no mattter what options I try. Using 20.04, I could access the nfs server thru linux mount nfs and everything worked. After upgrading to 22.04, I lost nfs access to the nas.

I am unable to make any software changes to the nas units.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-56-generic 5.15.0-56.62
ProcVersionSignature: Ubuntu 5.15.0-56.62-generic 5.15.64
Uname: Linux 5.15.0-56-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tom 1534 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 3 15:48:23 2023
HotplugNewDevices:

HotplugNewMounts:

InstallationDate: Installed on 2021-01-11 (721 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Dell Inc. OptiPlex 780
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-56-generic root=UUID=d2457659-a716-47d5-aa0c-1c2a3fb6edf8 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-56-generic N/A
 linux-backports-modules-5.15.0-56-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.7
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog:
 Monitoring the udisks daemon. Press Ctrl+C to exit.
 15:49:20.493: The udisks-daemon is running (name-owner :1.14).
UpgradeStatus: Upgraded to jammy on 2022-12-31 (3 days ago)
dmi.bios.date: 04/30/2010
dmi.bios.release: 5.0
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 03NVJ6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/30/2010:br5.0:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn03NVJ6:rvrA00:cvnDellInc.:ct15:cvr:sku:
dmi.product.name: OptiPlex 780
dmi.sys.vendor: Dell Inc.

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

[Tom Stover (tespro)]

Thanks for your reply. I have, however, already spent hours on support
sites only to have found no solutions but, instead, other reports of other
users with the exact same problem, specifically regarding nfs no longer
working on 22.04 with legacy nas units.

Tom

On Tue, Jan 3, 2023 at 6:10 PM Chris Guiver <email address hidden>
wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> Bug reporting is mostly about finding & fixing problems thus preventing
> future users from hitting the same bug.
>
> I suspect a Support site would be more appropriate, eg.
> https://answers.launchpad.net/ubuntu. You can also find help with your
> problem in the support forum of your local Ubuntu community
> http://loco.ubuntu.com/ or asking at https://askubuntu.com or
> https://ubuntuforums.org, or for more support options please look at
> https://discourse.ubuntu.com/t/community-support/709
>
> ** Package changed: linux (Ubuntu) => nfs-utils (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2001558
>
> Title:
> legacy nas units fail using 22.04 mount cifs and nfs
>
> Status in nfs-utils package in Ubuntu:
> New
>
> Bug description:
> My legacy nas units are Quantum SnapServers. They can support
> Microsoft networking and NFS. Using the linux mount cifs utilities, I
> can access the Microsoft-networking server and everything works (ls,
> mkdir, touch, rm, etc) but I cannot write to a file no mattter what
> options I try. Using 20.04, I could access the nfs server thru linux
> mount nfs and everything worked. After upgrading to 22.04, I lost nfs
> access to the nas.
>
> I am unable to make any software changes to the nas units.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: linux-image-5.15.0-56-generic 5.15.0-56.62
> ProcVersionSignature: Ubuntu 5.15.0-56.62-generic 5.15.64
> Uname: Linux 5.15.0-56-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tom 1534 F.... pulseaudio
> CRDA: N/A
> CasperMD5CheckResult: unknown
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Jan 3 15:48:23 2023
> HotplugNewDevices:
>
> HotplugNewMounts:
>
> InstallationDate: Installed on 2021-01-11 (721 days ago)
> InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
> MachineType: Dell Inc. OptiPlex 780
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-56-generic
> root=UUID=d2457659-a716-47d5-aa0c-1c2a3fb6edf8 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.15.0-56-generic N/A
> linux-backports-modules-5.15.0-56-generic N/A
> linux-firmware
> 20220329.git681281e4-0ubuntu3.7
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> Symptom: storage
> UdevMonitorLog:
> monitor will print the recei...