Ubuntu

NM indicator does not show VPN submenu or Wireless Networks on login

Reported by Chris Johnson on 2012-04-17
266
This bug affects 57 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
High
Mathieu Trudel-Lapierre

Bug Description

When logging in with a "ubuntu" session the nm-applet does not show the complete menu. It only shows:
Enable Networking
---
Connection Information
Edit Connections...

If nm-applet is killed and restarted from a terminal then the complete menu shows up:
Device Name/Description
Connection Name
Disconnect
---
(Repeat for all other network devices)
---
VPN Connections ->
---
Enable Networking
---
Connection Information
Edit Connections...

This does not happen with Ubuntu 2D
This was working better on April 5th.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: network-manager 0.9.4.0-0ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu4
Architecture: amd64
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Mon Apr 16 20:57:13 2012
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IpRoute:
 default via 192.55.203.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.55.203.0/24 dev eth0 proto kernel scope link src 192.55.203.107 metric 1
IwConfig:
 lo no wireless extensions.

 eth1 no wireless extensions.

 eth0 no wireless extensions.
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RfKill:

SourcePackage: network-manager
UpgradeStatus: Upgraded to precise on 2012-03-14 (33 days ago)
nmcli-con:
 NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH
 Wired connection 2 5cf4dfb9-bfad-4f62-991a-8f991c283be2 802-3-ethernet 1334603390 Mon 16 Apr 2012 03:09:50 PM EDT yes no /org/freedesktop/NetworkManager/Settings/2
 Wired connection 1 cc87e16a-0c88-47ab-b29d-b23ee538275b 802-3-ethernet 1334624076 Mon 16 Apr 2012 08:54:36 PM EDT yes no /org/freedesktop/NetworkManager/Settings/1
 Cellcom VPN d1f001de-f91b-48d3-b5a3-79a4a3861c31 vpn 1333646121 Thu 05 Apr 2012 01:15:21 PM EDT no no /org/freedesktop/NetworkManager/Settings/0
nmcli-dev:
 DEVICE TYPE STATE DBUS-PATH
 eth1 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/1
 eth0 802-3-ethernet connected /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
 running 0.9.4.0 connected enabled enabled enabled enabled disabled

Chris Johnson (ctjctj) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
Robie Basak (racb) wrote :

I get similar behaviour but I think it happens to me after suspend/resume. The same workaround (restarting nm-applet) works. Also see bug 42348 which is where I think some others experiencing the same thing as me have ended up.

Since this looks like a different way to trigger the same underlying issue to me, I'm not opening a new bug.

Gema Gomez (gema) wrote :

I have the same problem. Attaching two images of the before and after the workaround.

Gema Gomez (gema) wrote :
tags: added: apport-collected

ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
DistroRelease: Ubuntu 12.04
IfupdownConfig:
 #auto eth0
 #iface eth0 inet dhcp
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IpRoute:
 default via 192.168.0.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.12 metric 1
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
IwConfig:
 lo no wireless extensions.

 virbr0 no wireless extensions.

 eth0 no wireless extensions.
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
NonfreeKernelModules: fglrx
Package: network-manager 0.9.4.0-0ubuntu4.1
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/zsh
ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
RfKill:

Tags: precise
Uname: Linux 3.2.0-25-generic x86_64
UpgradeStatus: Upgraded to precise on 2012-04-25 (53 days ago)
UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare vboxusers
nmcli-con:
 NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH
 VPN connection 1 d18301a1-d516-4479-b0a2-7b49576196f7 vpn 0 never no no /org/freedesktop/NetworkManager/Settings/2
 Wired connection 1 fb09603d-cf52-4538-a981-53d8a750f6d4 802-3-ethernet 1340014373 Mon 18 Jun 2012 11:12:53 BST yes no /org/freedesktop/NetworkManager/Settings/1
 Work VPN 30aeb140-55b4-4a48-894e-a4354aad01fa vpn 1339740086 Fri 15 Jun 2012 07:01:26 BST no no /org/freedesktop/NetworkManager/Settings/0
 VPN connection 2 6f581be1-9ca4-43b6-a8a8-3ab219b0c65f vpn 0 never no no /org/freedesktop/NetworkManager/Settings/3
nmcli-dev:
 DEVICE TYPE STATE DBUS-PATH
 eth0 802-3-ethernet connected /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
 running 0.9.4.0 connected enabled enabled enabled enabled disabled

apport information

Gema Gomez (gema) wrote : IpAddr.txt

apport information

apport information

apport information

apport information

apport information

apport information

apport information

Changed in network-manager (Ubuntu):
importance: Undecided → High
Gema Gomez (gema) on 2012-06-18
tags: added: qa-manual-testing
Gema Gomez (gema) on 2012-06-18
Changed in network-manager (Ubuntu):
assignee: nobody → Mathieu Trudel-Lapierre (mathieu-tl)
Thomas Hood (jdthood) on 2012-06-24
summary: - nm-applet does not show VPN submenu on login
+ NM indicator does not show VPN submenu on login

I had filed a bug that is a pretty close match to this one except that I see the VPN Connections main menu entry but when hovering over it the sub-menu items are missing and the only thing visible is a little sliver of the sub-menu. You can see a screenshot attached to this post.

Jeff Licquia (jeff-licquia) wrote :

Clayton's screenshot is pretty much exactly what I see.

Thomas Hood (jdthood) wrote :

Clayton's (and Jeff's) dropdown menu doesn't look the same as the one that was described in this report (bug #983583) but the underlying bug could be the same.

Matt White (mattw922) wrote :

Same problem as Clayton here. Running 'killall nm-applet ; nm-applet >/dev/null 2>/dev/null &' fixes it until next suspend.

Matthew Gregg (mcg) wrote :

I had this issue in 12.04 and continue in 12.10. Restarting the applet continues to work as a workaround.

Sicco van Sas (sicco) wrote :

I have the same problem as shown in the screenshot by Clayton. I think it occurs afters suspending and/or hibernating. The command 'killall nm-applet ; nm-applet >/dev/null 2>/dev/null &' indeed fixes the problem.

Jorge Gustavo (jgr) wrote :

Same here, Ubuntu 12.04. Some times the dropdown menu is complete, sometimes not. Restarting nm-applet fixes the problem.

summary: - NM indicator does not show VPN submenu on login
+ NM indicator does not show VPN submenu or Wireless Networks on login
Timothy Arceri (t-fridey) wrote :

Its possible that this bug could be reproduced by making sure an Encrypted keyring is in use. I only have this problem on my machine that prompts my for my keyring password my other machine seem to always show the missing menu items.

hybriszero (hybris0) wrote :

another workaround is to disable network and reenable it from applet

Chris Martin (chris-martin-cc) wrote :

I have also been experiencing this identical issue on 13.04 for several months.
In my case the problem exists at startup, even after a clean boot.
Both killing and restarting, and disable/enable networking, resolve the issue until the next reboot

Chris Martin (chris-martin-cc) wrote :

Recently my ATI graphics card failed. I was forced to use the internal Intel graphics controller. NM then started working correctly.
I replaced the card with and Nvidia card, and NM is again messing up.

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