Atheros Wireless "device not managed" on 12.04

Bug #929969 reported by Carlos García on 2012-02-10
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
debian-installer (Ubuntu)
Undecided
Unassigned
network-manager (Ubuntu)
Undecided
Unassigned

Bug Description

Using Ubuntu Oneiric 11.10, with kernel 3.0.0-14, wireless card + bluetooth 3.0 "Atheros Communications Inc. AR9485 Wireless Network Adapter" works perfectly out of the box. However, on a fresh install of Ubuntu 12.04 precise alpha 2, with kernel 3.2.0-15, wireless won't work. On System Settings>Network>Wireless, it says "device not managed". However, wireless icon appears, and I am able to turn on/off wireless from the Unity panel.
---
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120201.2)
IpRoute:
 default via 192.168.1.254 dev wlan0 metric 100
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.91
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
Package: network-manager 0.9.2.0+git201202091925.c721477-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-12.21-generic 3.2.2
Tags: precise
Uname: Linux 3.2.0-12-generic x86_64
UpgradeStatus: Upgraded to precise on 2012-02-16 (0 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
nmcli-con:
 ** WARNING **: handle_property_changed: failed to update property 'active-connections' of object type NMClient.
 NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH
 Wired connection 1 e7f9168c-c737-4b0a-8165-07fcd3bd70a9 802-3-ethernet 1329430766 Thu 16 Feb 2012 02:19:26 PM PST yes no /org/freedesktop/NetworkManager/Settings/0
nmcli-dev:
 ** WARNING **: handle_property_changed: failed to update property 'active-connections' of object type NMClient.
 DEVICE TYPE STATE DBUS-PATH
 wlan0 802-11-wireless unmanaged /org/freedesktop/NetworkManager/Devices/1
 eth0 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 ** WARNING **: handle_property_changed: failed to update property 'active-connections' of object type NMClient.
 RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
 running 0.9.3.0 connected enabled enabled enabled enabled disabled

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/929969/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Fabio Marconi (fabiomarconi) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't start working on it yet, because your bug report didn't include enough information.

Please include the information requested at https://wiki.ubuntu.com/DebuggingNetworkManager. If you have trouble, do not hesitate to ask for more assistance. Thanks in advance.

Changed in ubuntu:
status: New → Incomplete
Changed in ubuntu:
status: Incomplete → New
status: New → Incomplete
Anthony Wong (anthonywong) wrote :

Carlos, please run "apport-collect 929969" so that we can have the logs of your system.

Please also run 'ndiswrapper -l' to see if you have ndiswrapper installed.

Carlos García (carlos-gs12) wrote :

Fabio,
I do not know exactly what I have to do to get the info you need.
Giving me commands like Anthony would be easier.

Anthony,
I tried to experiment something, and this happened:
I made an alternate install of 12.04 alpha2, and made a wlan0 succesful connection from the text-setup.
Maybe configuration for my home network stayed after setup, because I can connect to and only my home wifi.
However, Network applet and Network Manager still display "device not managed".

'ndiswrapper -l' command showed me it was not installed.
I installed 'ndiswrapper-common' as suggested by system.
After installation, the results were:
'Error: unable to find a version of ndiswrapper!'

I ran "apport-collect 929969" as told, and authorized connection to LP, but I do not know if it did anything. Can you tell me if there is anything more I should do?

Fabio Marconi (fabiomarconi) wrote :

Hello Carlos
Simply open a terminal and type
apport-collect 929969
Thanks
fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

affects: ubuntu → network-manager (Ubuntu)

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tags: added: apport-collected precise
description: updated

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Carlos García (carlos-gs12) wrote :

Fabio,
I ran the command again as you told me, looks like it made it now.
Thanks!

Is there anything else you need me to do?

Anthony Wong (anthonywong) wrote :

Carlos, from the /etc/network/interfaces you attached, there is a wlan0 interface, which is the cause of the issue.
Have you done any wireless configuration after your fresh 12.04 install?

Carlos García (carlos-gs12) wrote :

Only the one made at the alternate text setup while installing.

Bug has been present though since the first boot.

Alumni (les-sion) wrote :

I have exactly the same issue. I installed using the alternate cd image. During the setup I only configured the ssid and password of my network and it seemed it was working. In the network indicator the status appears to be 'device not managed'. I see that ath_pci is blacklisted, but if I try modprobe the module is not found.

Changed in network-manager (Ubuntu):
status: Incomplete → Confirmed
Alumni (les-sion) wrote :

The drivers are ok, I managed to connect using the terminal.

Just delete the entries for wlan0 from /etc/network/interfaces and things should work properly. We'll still need to look again at the alternate installer to double-check why it doesn't remove these though.

Carlos García (carlos-gs12) wrote :

Thanks, it works!
However, that should only be a workaround and not the bug-fix,
since fresh install without configuration from the alternate-installer
will still get the bug present.

Closing the debian--installer task as Invalid; the problem really is with NetworkManager's ifblacklist_migrate.sh script which should comment out these values.

Changed in debian-installer (Ubuntu):
status: New → Invalid
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