Ubuntu

Ubuntu 11.10, very slow to register to a wireless network when using WPA

Reported by pst007x on 2011-11-20
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Undecided
Unassigned

Bug Description

When connecting to a wireless network, in either Gnome 3 GUI or Ubuntu Unity, I have found that when connecting to a wireless network using WPA, the connections hangs, saying 'connecting'

I am asked for the WPA password several times, in what appears to be in a gnome window followed by a unity ambiance window.

In other words, a window pops up asking for a WPA password, followed by a second different window asking for the same thing.

It has always been slow to connect, but since the addition of Gnome3 shell, it now asks twice.

However, it will try to connect for about 5-10 mins. Once connected, it then works fine.

If this helps, my spec:

pst007x@pst007x-ubuntu64:~$ sudo lspci -v
[sudo] password for pst007x:
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 12)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0
 Capabilities: [e0] Vendor Specific Information: Len=0c <?>
 Kernel driver in use: agpgart-intel

00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 12) (prog-if 00 [VGA controller])
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0, IRQ 42
 Memory at b0000000 (64-bit, non-prefetchable) [size=4M]
 Memory at a0000000 (64-bit, prefetchable) [size=256M]
 I/O ports at 3050 [size=8]
 Expansion ROM at <unassigned> [disabled]
 Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
 Capabilities: [d0] Power Management version 2
 Capabilities: [a4] PCI Advanced Features
 Kernel driver in use: i915
 Kernel modules: i915

00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0, IRQ 16
 Memory at b4406100 (64-bit, non-prefetchable) [size=16]
 Capabilities: [50] Power Management version 3
 Capabilities: [8c] MSI: Enable- Count=1/1 Maskable- 64bit+
 Kernel driver in use: mei
 Kernel modules: mei

00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) (prog-if 20 [EHCI])
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, medium devsel, latency 0, IRQ 16
 Memory at b4405c00 (32-bit, non-prefetchable) [size=1K]
 Capabilities: [50] Power Management version 2
 Capabilities: [58] Debug port: BAR=1 offset=00a0
 Capabilities: [98] PCI Advanced Features
 Kernel driver in use: ehci_hcd

00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0, IRQ 43
 Memory at b4400000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 2
 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
 Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
 Capabilities: [100] Virtual Channel
 Capabilities: [130] Root Complex Link
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05) (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
 I/O behind bridge: 00002000-00002fff
 Memory behind bridge: b3400000-b43fffff
 Prefetchable memory behind bridge: 00000000b0400000-00000000b13fffff
 Capabilities: [40] Express Root Port (Slot+), MSI 00
 Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
 Capabilities: [90] Subsystem: Acer Incorporated [ALI] Device 036d
 Capabilities: [a0] Power Management version 2
 Kernel driver in use: pcieport
 Kernel modules: shpchp

00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05) (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
 I/O behind bridge: 00001000-00001fff
 Memory behind bridge: b2400000-b33fffff
 Prefetchable memory behind bridge: 00000000b1400000-00000000b23fffff
 Capabilities: [40] Express Root Port (Slot+), MSI 00
 Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
 Capabilities: [90] Subsystem: Acer Incorporated [ALI] Device 036d
 Capabilities: [a0] Power Management version 2
 Kernel driver in use: pcieport
 Kernel modules: shpchp

00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) (prog-if 20 [EHCI])
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, medium devsel, latency 0, IRQ 23
 Memory at b4405800 (32-bit, non-prefetchable) [size=1K]
 Capabilities: [50] Power Management version 2
 Capabilities: [58] Debug port: BAR=1 offset=00a0
 Capabilities: [98] PCI Advanced Features
 Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5) (prog-if 01 [Subtractive decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=03, subordinate=03, sec-latency=32
 Capabilities: [50] Subsystem: Acer Incorporated [ALI] Device 036d

00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, medium devsel, latency 0
 Capabilities: [e0] Vendor Specific Information: Len=10 <?>
 Kernel modules: iTCO_wdt

00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05) (prog-if 01 [AHCI 1.0])
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 40
 I/O ports at 3048 [size=8]
 I/O ports at 305c [size=4]
 I/O ports at 3040 [size=8]
 I/O ports at 3058 [size=4]
 I/O ports at 3020 [size=32]
 Memory at b4405000 (32-bit, non-prefetchable) [size=2K]
 Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
 Capabilities: [70] Power Management version 3
 Capabilities: [a8] SATA HBA v1.0
 Capabilities: [b0] PCI Advanced Features
 Kernel driver in use: ahci
 Kernel modules: ahci

00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: medium devsel, IRQ 10
 Memory at b4406000 (64-bit, non-prefetchable) [size=256]
 I/O ports at 3000 [size=32]
 Kernel modules: i2c-i801

00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0, IRQ 21
 Memory at b4404000 (64-bit, non-prefetchable) [size=4K]
 Capabilities: [50] Power Management version 3
 Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
 Kernel driver in use: intel ips
 Kernel modules: intel_ips

01:00.0 Ethernet controller: Broadcom Corporation NetLink BCM57780 Gigabit Ethernet PCIe (rev 01)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0, IRQ 41
 Memory at b3400000 (64-bit, non-prefetchable) [size=64K]
 Capabilities: [48] Power Management version 3
 Capabilities: [60] Vendor Specific Information: Len=6c <?>
 Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
 Capabilities: [cc] Express Endpoint, MSI 00
 Capabilities: [100] Advanced Error Reporting
 Capabilities: [13c] Virtual Channel
 Capabilities: [160] Device Serial Number 70-5a-b6-ff-fe-cf-d4-1d
 Capabilities: [16c] Power Budgeting <?>
 Kernel driver in use: tg3
 Kernel modules: tg3

02:00.0 Network controller: Broadcom Corporation BCM43225 802.11b/g/n (rev 01)
 Subsystem: Broadcom Corporation Device 04da
 Flags: bus master, fast devsel, latency 0, IRQ 17
 Memory at b2400000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [40] Power Management version 3
 Capabilities: [58] Vendor Specific Information: Len=78 <?>
 Capabilities: [48] MSI: Enable- Count=1/1 Maskable- 64bit+
 Capabilities: [d0] Express Endpoint, MSI 00
 Capabilities: [100] Advanced Error Reporting
 Capabilities: [13c] Virtual Channel
 Capabilities: [160] Device Serial Number 00-00-fe-ff-ff-1f-c4-17
 Capabilities: [16c] Power Budgeting <?>
 Kernel driver in use: brcmsmac
 Kernel modules: wl, brcmsmac

ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0

ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0

ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0

ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0

ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0

ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
 Subsystem: Acer Incorporated [ALI] Device 036d
 Flags: bus master, fast devsel, latency 0

pst007x@pst007x-ubuntu64:~$

Phil. V (philip.v) on 2011-11-21
tags: added: encryption-wpa
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
pst007x (turone) wrote :

debug logs for Network Manager uploaded

pst007x (turone) wrote :

In terminal I get this:

pst007x@pst007x-ubuntu64:~$ nm-applet start
** Message: applet now removed from the notification area
** (nm-applet:2816): DEBUG: old state indicates that this was not a disconnect 0
** Message: using fallback from indicator to GtkStatusIcon
** Message: applet now embedded in the notification area
** Message: No keyring secrets found for Auto Access 01/802-11-wireless-security; asking user.
** (nm-applet:2816): DEBUG: foo_client_state_changed_cb

Note this line:

** Message: No keyring secrets found for Auto Access 01/802-11-wireless-security; asking user.

At this point is where I am asked for the password.

Hello @all,

I confitm the bug. I have Thinkpad T43p running under Ubuntu 11.10 with GNOME 3, and I also get two windows asking for a WPA password when trying to connect to my home network.

Can it be somehow related to the KeyRing-Manager (passwords' manager), which - as I read - has been changed in Gnome 3? Can it be, that user must activate his KeyRing to enable storing of password?

Greetings from Hamburg,
Andrey

Thomas Hood (jdthood) wrote :

@pst007x: Can you reproduce the bug in Ubuntu 12.04?

If so then please reboot, reproduce the bug, and run "apport-collect 892727" to submit more information about the affected system.

Changed in network-manager (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for network-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in network-manager (Ubuntu):
status: Incomplete → Expired
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