Network manager does not remember manual IPV4 settings

[tomwheeler]

I installed the 64-bit 9.10 beta under VirtualBox (as a guest) running on my Ubuntu 8.10 (host) installation.

My network uses static IP addresses and there is no DHCP server. Because I was looking at the desktop and wanted to configure networking, I right-clicked on the Network Manager applet icon in the panel on the top. Since I wanted to configure a connection for my static IP address, I chose "Edit Connections". Since I wanted to add a wired connection, I clicked the "Add" button on the Wired tab.

I selected "manual" from the 'method' dropdown and proceeded to enter the information for my LAN. When I was done entering this information, I expected to see an "OK" button but there were only buttons for Apply and Cancel. Since Apply was the best choice, I clicked that and entered my password when prompted and clicked "Authenticate" on that dialog. Afterwards, all dialog boxes I'd opened related to Network Manager disappeared and the Network Manager icon indicated that it was trying to connect (twirling blue and green icon). After a while it timed out and I saw a notification that I was now offline and the NM icon changed to two connected computers with a red/white "X" sign.

I typed "ifconfig" at the prompt, but this didn't show that any of my settings had been applied -- indeed there was only IPv6 settings there. I went back to repeat the steps listed above, but the IP address, netmask, gateway, search domain and DNS entries I had typed were now all gone.

I have been able to reproduce this 8 out of 8 tries.

[arky (arky)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in PKGNAME.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[tomwheeler (tomwheel)]

In this case, I could not use Help->Report A problem because I have no network connection -- that's the bug I am reporting!

I identified the faulty program as GNOME Network Manager, but I don't know what package that's in. I tried to find the right package before I submitted the bug report, but since none of the search results seemed a perfect match, I left it blank since I figured it would be only delay things more if I assigned it to the wrong package than to let someone more knowledgeable assign it to the correct one.

[Tony Espy (awe)]

You've already reported the bug against the "network-manager" package which is a good first start. It's possibly a bug in the applet and we can easily move it to that package if that's the case.

I'm not sure why arky seemed to think there was no package associated with the bug?

If you *were* able to get this instance online via some other method, then the command:

apport-collect <bug number>

...is the appropriate command to run in this instance, as it will add additional debug information to the existing bug ( as opposed to creating yet another bug ). This can be used in cases where you weren't able to report the original bug via "Report a Problem" or "ubuntu-bug".

[James.Dedon (james-dedon)]

I can confirm this bug on a fully installed x86 32 bit system. One extra thing that catches my eye is that when I hit apply, the applet windows close, which is not appropriate behavior for "Apply" but for "OK."

All information is lost in the fields which I had filled in though when I go back to check.

I think that there might be a connection to bug number 446006 as that one has to do with strange behavior of the entry fields in the manual tab of the aforementioned applet.

[James.Dedon (james-dedon)]

Also, the applet (network-manager-gnome) crashes after apply and apport reports "The problem cannot be reported: This is not a genuine Ubuntu package."