Verizon 3G USB unable to reconnect

Bug #416913 reported by tekstr1der
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: network-manager

Verizon UM150 connects as expected the FIRST time. Subsequent attempts to connect during session fail.

STR:

1) insert USB modem device
2) connect via network manager applet
3) disconnect via network manager applet
4) remove device
5) insert device
6) attempt to connect via network manager applet

RESULT:

Unable to connect on any subsequent attempt. notify-osd states offline - disconnected

WORKAROUND:

Simply killing modem-manager is enough to work around this issue. It automatically re-spawns and the connection can then be established.

Also, I tried to obtain a modemmanager debug log for this. However, after stopping the network and killing modem-manager, it still restarts automatically and I don't have the opportunity to start it with the --debug option.

ProblemType: Bug
Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
Date: Fri Aug 21 08:17:55 2009
DistroRelease: Ubuntu 9.10
IpRoute:
 192.168.1.0/24 dev eth1 proto kernel scope link src 192.168.1.222 metric 2
 169.254.0.0/16 dev eth1 scope link metric 1000
 default via 192.168.1.1 dev eth1 proto static
NonfreeKernelModules: wl
Package: network-manager 0.8~a~git.20090820t182117.cb60390-0ubuntu2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-6.25-generic
RfKill:

SourcePackage: network-manager
Uname: Linux 2.6.31-6-generic i686
WpaSupplicantLog:

Revision history for this message
tekstr1der (tekstr1der) wrote :
Revision history for this message
tekstr1der (tekstr1der) wrote :

The device no longer connects initially either. Need to killall modem-manager first, then it will connect.

Revision history for this message
tekstr1der (tekstr1der) wrote : apport-collect data

Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 9.10
IpRoute:
 66.174.121.64 dev ppp0 proto kernel scope link src 75.192.55.18
 169.254.0.0/16 dev ppp0 scope link metric 1000
 default via 66.174.121.64 dev ppp0 proto static
NonfreeKernelModules: wl
Package: network-manager 0.8~a~git.20090820t182117.cb60390-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-9.29-generic
RfKill:

Uname: Linux 2.6.31-9-generic i686
UserGroups: adm admin audio cdrom dialout dip fax fuse plugdev sambashare scanner tape video
WpaSupplicantLog:

Revision history for this message
tekstr1der (tekstr1der) wrote : Dependencies.txt
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tekstr1der (tekstr1der) wrote : Gconf.txt
Revision history for this message
tekstr1der (tekstr1der) wrote : IfupdownConfig.txt
Revision history for this message
tekstr1der (tekstr1der) wrote : IpAddr.txt
Revision history for this message
tekstr1der (tekstr1der) wrote : IwConfig.txt
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tekstr1der (tekstr1der) wrote : NetDevice.eth0.txt
Revision history for this message
tekstr1der (tekstr1der) wrote : NetDevice.eth1.txt
Revision history for this message
tekstr1der (tekstr1der) wrote : NetDevice.lo.txt
Revision history for this message
tekstr1der (tekstr1der) wrote : NetDevice.ppp0.txt
Revision history for this message
tekstr1der (tekstr1der) wrote : NetDevice.vboxnet0.txt
Revision history for this message
tekstr1der (tekstr1der) wrote : PciNetwork.txt
Revision history for this message
tekstr1der (tekstr1der) wrote : WifiSyslog.txt
tags: added: apport-collected
Revision history for this message
tekstr1der (tekstr1der) wrote :

Recent updates to:

network-manager (0.8~a~git.20090911t130220.4c77fa0-0ubuntu1)
modemmanager (0.2.git.20090909t142854.64b7be7-0ubuntu1)
network-manager-applet (0.8~a~git.20090913t161448.cc2f6be-0ubuntu1)

Have resolved this issue for me. My 3G modem connects initially without killing modemmanager first and subsequent disconnect/connects during user session work as expected. Thanks!

tekstr1der (tekstr1der)
Changed in network-manager (Ubuntu):
status: New → Fix Released
status: Fix Released → Confirmed
tekstr1der (tekstr1der)
Changed in network-manager (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Bogdan (bogdan-veringioiu) wrote :

Hello.
I have a 3g modem zte mf100, and am experiencing exactly the same issues as above.
When I plug the modem, I have to kill modem-manager, in order that my connection in network manager becomes available (or reboot computer).
Details:
Ubuntu 9.10 (karmic)
kernel: 2.6.31-17-generic
network-manager: 0.8~rc2~git.20100108t192339.a74e2cf
modemmanager:0.2.git.20100112t172936.a4fee86

Should I open a new bug for this?
I am sure it is the same issue as above.
Thanks.
Bogdan

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