Huawei E220 can't connect on Ubuntu 9.04, after estabilish connection under Windows XP

[Bartosz Kosiorek]

Binary package hint: network-manager

I have motherboard Asus A8V-VM and Huawei E220 USB modem.

I use both Ubuntu 9.04 Jaunty and WIndows XP.

When I run Windows XP and establish connection (Polish operator PLAY),
and next I restart Windows XP system and run Ubuntu 9.04 Jaunty, the Huawei E220 modem can't connect to the network.

Only when I turn off computer, and run Ubuntu again or I switch the USB connection, then it starts working.

The Windows XP alway connect properly to the network.

[lsusb]
Bus 002 Device 002: ID 12d1:1003 Huawei Technologies Co., Ltd. E220 HSDPA Modem / E270 HSDPA/HSUPA Modem

[uname -a]
Linux a-desktop 2.6.28-12-generic #43-Ubuntu SMP Fri May 1 19:27:06 UTC 2009 i686 GNU/Linux

[Bengt Grahn (bengt-vikingsw)]

Please allow me to contribute some log extracts. Also please see my Open Question #72536 for further information.

[Bengt Grahn (bengt-vikingsw)]

A hint to the programmer(s):
There is a possibility that Ubuntu, when installing and preserving /home in a separate partition, doesn't write the necessary files for recognizing an already plugged-in modem. I have installed Xubuntu twice - once in a separate partition in a dual boot configuration, and once using the entire HD (sacrificing my old /Home). Both times it automatically connects the modem without problems. Now I run an installation on the entire disk. However, for some reason, the modem wizard pops up at every boot now. (I have to find a way of getting rid of it. :( )

[Bengt Grahn (bengt-vikingsw)]

Running Xubuntu 9.10, here's what I have to do to make the modem work:
Initial situation: Computer and monitor turned off (grid power removed).

1. Connect the power grid to computer and monitor
2. Boot the computer
3. When logged in and boot finished, restart the computer (= re-boot)
4. If necessary, disconnect the modem via the netapplet and connect it again. This appears to enable some Internet services and URLs that previously were unreachable. If I try to do this after step 2, the menu doesn't even mention the broadband connection, and displays only the "Auto Ethernet" connection, even though it has been removed from the list.

Steps 1 through 3 are compulsory for each startup of the system. Only occasionly can step 3 and 4 be omitted.

This has been the case for a long time. The fact that I have to do the same things in Mint 8 implies to me that there might be a kernel problem. Hints, anyone?

The reason I disconnect the power grid is that I need to preserve energy in order to survive on my pension.

Regards,

Bengt

[Jeremy Foshee (jeremyfoshee)]

closing invalid per no updates over a year. If this issue is still present, I need the original reporter to provide logging from the current release.

Thanks!

~JFo

[Maarten Bezemer (veger)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect 378975 and any other logs that are relevant for this particular issue.

[Thomas Hood (jdthood)]

Note that upstream's website

    https://live.gnome.org/NetworkManager/MobileBroadband

says

    Huawei E220 (firmware versions older than 11.117.09.04.00 (Vodafone only) are known to be problematic; make sure you have 11.117.10.00.00 or later)

[Thomas Hood (jdthood)]

See also bug #868034.

[Bryan Quigley (bryanquigley)]

This bug was marked Incomplete some time ago and was supposed to autoclose after 90 days. I'm going to close it manually due to no activity (and likely the issue has gone away/been fixed).