NM does not detect 3G modem -- Qualcomm HS-USB

[ndrwgn]

Binary package hint: network-manager

The Qualcom 3G modem shipping with the Aspire One is not detected by NM. Device ID:

Bus 005 Device 004: ID 05c6:9211 Qualcomm, Inc.

[bitbud (dave-bitbud)]

lsusb:

Bus 001 Device 003: ID 05c6:9211 Qualcomm, Inc.

[Alexander Sack (asac)]

I assume you are using intrepid?

We dont use hal for modem detection in jaunty anymore. most likely your GSM modem is properly detected now. Please report back if you still have issues after upgrading to jaunty.

[bitbud (dave-bitbud)]

Using Jaunty, RC1. Detected when running lsusb as:

Bus 001 Device 004: ID 05c6:9211 Qualcomm, Inc.

However, network manager does not recognize it.

Note - also did not work on 8.10, or 9.04 A4 - RC1

If I can provide additional info, please let me know.

[bitbud (dave-bitbud)]

Does not work on Jaunty 9.04 final release either

lsusb shows device, network manager does not detect it.

[bitbud (dave-bitbud)]

As suggested,I am adding this to the ModemManager project, as I understand that is where 3g modems are actually handled.

This is still broken as of latest Ubuntu 9.04.

[Benjamin (ben-silentsoftware)]

Has there been any progress on this, also I know usbserial is (has?) been added back into the kernel after it was removed for 9.04, will this help? Perhaps using the source for the 3G drivers from Acer would help - I'm assuming it's GPL....

[Jim M (pcsjam)]

a fix for this should be given high priority as it affects a lot of users

[Benjamin (ben-silentsoftware)]

This seems to be magically fixed in 9.10 Karmic... can anyone else confirm?

[Jim M (pcsjam)]

Benjamin wrote:
> This seems to be magically fixed in 9.10 Karmic... can anyone else
> confirm?
>
>
NOT fixed in Karmic. Still have to boot first in Windows (to load
Qualcomm firmware) and then restart in 9.10 Karmic to bring up broadband
wireless network. My 9.10 system is up-to-date fix wise. Hopefully this
will be fixed in time for the new release 10.04. See my thread in Ubuntu
Networking and Wireless Forum here:

http://ubuntuforums.org/showthread.php?t=1330488

Jim M

[Jim M (pcsjam)]

NOT fixed in Karmic. Still have to boot first in Windows (to load
Qualcomm firmware) and then restart in 9.10 Karmic to bring up broadband
wireless network. My 9.10 system is up-to-date fix wise. Hopefully this
will be fixed in time for the new release 10.04. See my thread in Ubuntu
Networking and Wireless Forum here:

http://ubuntuforums.org/showthread.php?t=1330488

Thx,
Jim M

[Jesse Palser (jessepalser)]

Hi, still having problems with my 3G modem (Qualcomm 9212) being recognized in Ubuntu 10.04 RC. Please fix this as I have no method to use my 3G modem in my netbook. Thanks.

[Tijmen Ruizendaal (timing) (tijmen-ruizendaal)]

My laptop is stolen, so this bug is of no importance to me.

[Thomas Hood (jdthood)]

If anyone still has a problem with their Qualcomm USB modem in Ubuntu 12.04, please add a comment here (bug #303665) and be sure to give the exact model number of your modem.

[Bryan Quigley (bryanquigley)]

This bug was marked Incomplete some time ago and was supposed to autoclose after 90 days. I'm going to close it manually due to no activity (and likely the issue has gone away/been fixed).