Ericsson F3507g WWAN Card doesn't work with NetworkManager

[James Ward]

I just upgraded my laptop to the Lenovo W500 and I am not able to connect to the internet with the Ericsson F3507g WWAN Card using NetworkManager on Intrepid.

There is a thread about manually getting it working:
http://ubuntuforums.org/showthread.php?t=934013

But I haven't had success yet. Ideally the F3507g would work with NetworkManager.

[James Ward (jamesward)]

It appears that there is a better way to get this working involving patching the kernel and NetworkManager:
http://mail.gnome.org/archives/networkmanager-list/2008-November/msg00089.html

It would be really great if this made it into an intrepid update since right now I can't use my WAN card. Thanks.

[James Ward (jamesward)]

Looks like this was fixed a few weeks ago:
http://mail.gnome.org/archives/networkmanager-list/2008-November/msg00105.html

Can we get a version bump in the ~Network-Manager PPA?

[Robbie Williamson (robbiew)]

I just rebuilt an Intrepid i386 server kernel with the patch and uploaded to:
  http://people.ubuntu.com/~robbiew
if someone wants to try it out. I have been using it, and so far so good. If you want to compare speeds between a ppp connection and the mb0, I suggest going to:
  http://text.dslreports.com/mspeed
I will also attach the AT developers guide for Sony Ericsson devices...gives details on every AT command :).

[James Ward (jamesward)]

Hi Robbie,

This is great! Any chance we can get this into Jaunty? Does it work with NM 0.7? Thanks.

-James

[Alexander Sack (asac)]

NetworkManager 0.7 final will go to the network-manager team PPA quite soon [1].

There is also the modemmanager effort [1] which tries to get modemmanager ready for the archive. Thats even a bit more experimental, and not all bits are there, but in the end this will be the default because with modemmanager we can provide advanced features for individual modem-types as it provides the necessary abstraction.

https://launchpad.net/~network-manager/+archive
https://launchpad.net/~network-manager/+archive

[Robbie Williamson (robbiew)]

I cannot say whether or not the mbm kernel patch will go into Jaunty, as I don't have a say in kernel matters. I suspect that it would first need to be accepted upstream for us to consider. However, I think if NM was fixed, we really don't need the mbm stuff. I've compared speeds between the mb0 and ppp connection and there wasn't a difference...actually the ppp seemed faster sometimes. If NM can be corrected to provide the right AT commands to the card for setting up the ppp connection, then we should be fine. Even with the mbm patch, you still have to use 'cu' to initialize the card...a fixed NM would remove this hurdle.

[Robbie Williamson (robbiew)]

I think Alexander meant to put the modemmanager archive link in his most recent posting...instead of network-manager twice. :)
https://launchpad.net/~modemmanager/+archive

[Patrik Kullman (nomego)]

Updated to Network Manager 0.7.0 from the PPA today, but still can't get it to work.
I don't know if this is true for everyone, but at least I get 3 entries for the modem in the menu. (ttyACM[012] as reported by the logs)
Two of them fails at once and one of them gets a initialization timeout error.

Should this really work?
Anything else that should be fixed?

[ccc1 (cllccl-deactivatedaccount)]

will this be fixed in jaunty? does it already work in jaunty?

[ccc1 (cllccl-deactivatedaccount)]

bug is fixed in jaunty.

[ccc1 (cllccl-deactivatedaccount)]

there is still a cosmetic problem:
.) after suspend/resume another modem devices shows up in the network pulldownmenu. sometimes even more modems show up which are all unuseable, but one.

ccc1

[Patrik Kullman (nomego)]

Installed Jaunty Alpha 4 today, still no go.

Anything specific I need to do to get it running?
In Jaunty, the card isn't even listed in Network Manager.
However, /dev/ttyACM[012] are present.

[James Ward (jamesward)]

With an updated Jaunty this is kinda working for me now. Sometimes the device doesn't show up (no /dev/ttyUSB*). But when it does show up it usually takes a few tries for it to connect (my PCMCIA 3G card always connects first try). So this is not perfect yet, but improving!

[Jerone Young (jerone)]

Well it works on my Thinkpad X301, but only after trying to connect for the 2nd time via network manager (connecting to ATT). When you try the first time will fail. Have to debug later to figure out what's up.

[Patrik Kullman (nomego)]

On my LG X110, the device is listed as:

Bus 005 Device 002: ID 0bdb:1902 Ericsson Business Mobile Networks BV

Which differs from the product id of 1900 is in the current kernel source tree.
When adding the 1902 ID, ttyUSB* are registered but NetworkManager won't see it.

[James Ward (jamesward)]

After I suspend and resume my F3507g is no longer there. Any ideas?

[Jerone Young (jerone)]

With Feb 21 build seems to connect without issue now. But I leaves the radio on, so it sucks power, when I disconnect. This may not be a bug, but maybe more of a feature to add.

[ccc1 (cllccl-deactivatedaccount)]

i have the same problem as james ward:
after suspend/resume i can't connect anymore. same happens after turning wifi with the switch on the laptop on and off.
some recent broke that since it used to work fine.

[James Ward (jamesward)]

Anyone know when modemmanager will be available in Jaunty? My f3507g is now showing up as 3 devices in NM and I can't connect on any of them. I've heard that modemmanager may fix this.

[Jerone Young (jerone)]

Network manager is now showing broadband instances for my one card.

[Jerone Young (jerone)]

So network manager shows 3 instances for this card instead of one. It is also incositant when trying to connect. It's like rolling the dice and eventually getting the connection.

[Jerone Young (jerone)]

F3507g is support is now completely broken in Network Manger in Jaunty, as of April 5th.

It no longer is listed in Network Manger. Last week it was listed but it would not activate the card. It was working through out Jaunty Alpha (just listing 4 instances), now lists no instances.

This card is one of the few integrated 3G solutions used in all laptops today.

[Robbie Williamson (robbiew)]

Worked for me last Thursday. I will confirm again with today's latest updates.

-Robbie
------Original Message------
From: Jerone Young
Sender: <email address hidden>
To: <email address hidden>
ReplyTo: Bug 287893
Subject: [Bug 287893] Re: Ericsson F3507g WWAN Card doesn't work withNetworkManager
Sent: Apr 6, 2009 5:59 PM

F3507g is support is now completely broken in Network Manger in Jaunty,
as of April 5th.

It no longer is listed in Network Manger. Last week it was listed but it
would not activate the card. It was working through out Jaunty Alpha
(just listing 4 instances), now lists no instances.

This card is one of the few integrated 3G solutions used in all laptops
today.

--
Ericsson F3507g WWAN Card doesn't work with NetworkManager
https://bugs.launchpad.net/bugs/287893
You received this bug notification because you are a direct subscriber
of the bug.

Status in “network-manager” source package in Ubuntu: Confirmed

Bug description:
I just upgraded my laptop to the Lenovo W500 and I am not able to connect to the internet with the Ericsson F3507g WWAN Card using NetworkManager on Intrepid.

There is a thread about manually getting it working:
http://ubuntuforums.org/showthread.php?t=934013

But I haven't had success yet. Ideally the F3507g would work with NetworkManager.

Sent via BlackBerry by AT&T

[Jerone Young (jerone)]

  Just did a update and now it magically is working. So I must have been in between updates in Jaunty.

@Robbie
   You your going to want to try the lastest updates as of 8pm CST. Something fixed the problem though I'm not sure what.

[James Ward (jamesward)]

The modemmanager PPA now has Jaunty support:
https://launchpad.net/~modemmanager/+archive/ppa

But the f3507g card isn't supported yet.

[Daniel Jour (danieloertwig)]

Hi all :)

My WWAN used to work with the "old" kernel 2.6.28-12, even after suspend/hibernate/resume.
Now i am using the "new" ubuntu kernel 2.6.28-13 and the device works, but after a suspend/hibernate it isn't seen anymore. No dev/ttyACM[012]

Does anyone know what could be broken now?

I am using Jaunty, my Laptop is an Lenovo IBM Thinkpad t500
System is up to date.

[Jerone Young (jerone)]

@Dirty

      I also see the same issue. After suspend hibernate, network manager no longer sees the card with the latest kernel.

[Daniel Jour (danieloertwig)]

I got it to work now.
This is what i did:

I added a pm-hook to /etc/pm/sleep.d/ (i added an attachment)

I am using 2.6.30-020630-generic #020630 SMP Wed Jun 10 09:04:38 UTC 2009 x86_64 GNU/Linux (earlier versions also work, but not newer).
The connection hangs sometimes, but i think this is caused by the mobile network in my area (often low signal or even no signal) and not by the hardware/software.

[Claire Newman (claire-newman)]

Alexander, Robbie, I think the issue is to do with the device staying asleep after a suspend. After suspend on the x200s, the wwan card doesn't show up in lsusb (and hence NM). It can be woken up with:

  cat enabled > /proc/acpi/ibm/wan

It's possible to make that happen automatically with an approach like the one documented here:

  http://old.nabble.com/X301-and-suspending-the-3G-card-td21984729.html

I also think 363812 and 334413 may be dups.

(PS, this is Mark not Claire ;-))

[Jerone Young (jerone)]

@Claire / Mark
          This is an issue in thinkpad-acpi kernel module not enabling wwan after resume. The hook is correct. I actually filed a bug here for Karmic. Plan work updstream to get a patch so that thinkpad-acpi will enable it by default. The bug I filed is LP# 425883