WiFi adapter cannot get IP configuration from Netgear orbi RBR20

[Frédéric Ruellé]

Since a recent Ubuntu update (~6 weeks ago), my laptop cannot connect anymore to my Netgear Orbi RBR20 WiFi access point.

The wifi connection is still working fine with my Android smartphone set as a WiFi access point.

My other devices can connect successfully to the Orbi RBR20: printers, smartphones, TV, tablets, desktop, Sonos, Netatmo...

Expected:
---------
   Get an IP address from the Netgear Orbi RBR20.

Happened instead:
-----------------
   No IP address obtained, stuck with no WiFi connectivity.

ThinkPad X13 Gen2 with Ubuntu 22.04.4 LTS:
------------------------------------------
     fred@ThinkPad:~$ lsb_release -a
     No LSB modules are available.
     Distributor ID: Ubuntu
     Description: Ubuntu 22.04.4 LTS
     Release: 22.04
     Codename: jammy

Mediatek WiFi adapter:
----------------------
    *-network
         description: Interface réseau sans fil
         produit: MT7921 802.11ax PCI Express Wireless Network Adapter
         fabricant: MEDIATEK Corp.
         identifiant matériel: 0
         information bus: pci@0000:03:00.0
         nom logique: wlp3s0
         nom logique: /dev/fb0
         version: 00
         numéro de série: 74:97:79:8a:36:e7
         bits: 64 bits
         horloge: 33MHz
         fonctionnalités: pciexpress msi pm bus_master cap_list ethernet physical wireless fb
         configuration : broadcast=yes depth=32 driver=mt7921e driverversion=6.5.0-15-generic firmware=____010000-20220209150915 latency=0 link=yes mode=1920x1200 multicast=yes visual=truecolor wireless=IEEE 802.11 xres=1920 yres=1200
       ressources : mémoireE/S:40-3f mémoireE/S:40-3f mémoireE/S:40-3f irq:87 mémoire:470200000-4702fffff mémoire:470300000-470303fff mémoire:470304000-470304fff

No power saving:
----------------
     [connection]
     wifi.powersave = 2

Cannot obtain IP configuration:
-------------------------------
     DEVICE TYPE STATE CONNECTION
     wlp3s0 wifi connexion (obtention de la configuration IP) ORBIchamprond

Device association looks OK:
----------------------------
     [241460.865152] wlp3s0: authenticate with c2:a5:11:2f:00:c1
     [241460.883343] wlp3s0: send auth to c2:a5:11:2f:00:c1 (try 1/3)
     [241460.886001] wlp3s0: authenticated
     [241460.887489] wlp3s0: associate with c2:a5:11:2f:00:c1 (try 1/3)
     [241460.991496] wlp3s0: associate with c2:a5:11:2f:00:c1 (try 2/3)
     [241461.016131] wlp3s0: RX AssocResp from c2:a5:11:2f:00:c1 (capab=0x1511 status=0 aid=1)
     [241461.046179] wlp3s0: associated

RBR20 firmware version:
------------------------
     v2.7.3.22

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2055124/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Frédéric Ruellé (fred-ruelle)]

I made an Ubuntu update this week and now my laptop is able to connect to my Orbi access point.

Maybe this one ?

Start-Date: 2024-03-13 06:52:44
Commandline: apt-get upgrade
Requested-By: fred (1000)
Upgrade: dpkg:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libcups2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-bsd:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-client:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-ppdc:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-daemon:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-ipp-utils:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), dpkg-dev:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), gir1.2-accountsservice-1.0:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), libcupsimage2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libdpkg-perl:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), accountsservice:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), cups-core-drivers:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-server-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libaccountsservice0:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5)
End-Date: 2024-03-13 06:52:52