no connection via SIM card
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
network-manager (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Ubuntu 22.04 I can’t connect to the Internet via a SIM card.
I can see how the Measurement Manager is being developed and the plugin is installed..
I'll add a module: NMWwanFactory (/usr/lib/
manager: rfkill: WWAN is jammed with radio; I'll become a file.
the driver does not load!!!
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: network-manager 1.36.6-0ubuntu2
ProcVersionSign
Uname: Linux 6.2.0-34-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CRDA: N/A
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 17 19:40:10 2023
InstallationDate: Installed on 2023-10-03 (13 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
IpRoute:
default via 192.168.43.63 dev wlo1 proto dhcp metric 600
169.254.0.0/16 dev wlo1 scope link metric 1000
192.168.43.0/24 dev wlo1 proto kernel scope link src 192.168.43.83 metric 600
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-dev:
DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH CONNECTION CON-UUID CON-PATH
wlo1 wifi connected full limited /org/freedeskto
enp0s25 ethernet unavailable none none /org/freedeskto
lo loopback unmanaged unknown unknown /org/freedeskto
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
running 1.36.6 connected started full enabled enabled enabled enabled disabled
I had been helping this user on Ubuntu Forums: https:/ /ubuntuforums. org/showthread. php?t=2491572
"English" is not this user's primary language, so let me help him explain this here.
This worked for him in 20.04. It is not working since he upgraded to 22.04.
For some unknown reason, lshw -C Network is not producing expected results on that device, so not a lot of human-friendly readable information is being shown.
His system sees his WWAN card as you can see in his attached WifiSyslog.txt: EliteBook- 840-G1 kernel: usb 2-6: new high-speed USB device number 4 using xhci_hcd EliteBook- 840-G1 kernel: usb 2-6: New USB device found, idVendor=03f0, idProduct=521d, bcdDevice= 0.01 EliteBook- 840-G1 kernel: usb 2-6: New USB device strings: Mfr=5, Product=4, SerialNumber=0 EliteBook- 840-G1 kernel: usb 2-6: Product: HP hs3110 HSPA+ Mobile Broadband Device EliteBook- 840-G1 kernel: usb 2-6: Manufacturer: Hewlett-Packard
жов 17 19:36:29 denis-HP-
жов 17 19:36:29 denis-HP-
жов 17 19:36:29 denis-HP-
жов 17 19:36:29 denis-HP-
жов 17 19:36:29 denis-HP-
What isn't showing up there in that log, is anything about a driver being attached to that device.
In the attached RfKill.txt, that device does not even show up in the list.
But his syslogs say this: x86_64- linux-gnu/ NetworkManager/ 1.36.6/ libnm-device- plugin- wwan.so) 0x55e016153040] : rfkill: WWAN hardware radio set disabled
Code:13:26:44 NetworkManager: <info> [1696760804.3166] audit: op="radio-control" arg="wwan-enabledn" pid=2374 uid=1000 result="success"
13:26:44 NetworkManager: <info> [1696760804.3166] audit: op="radio-control" arg="wwan-enabledn" pid=2374 uid=1000 result="success"
13:26:44 NetworkManager: <info> [1696760804.3159] manager: rfkill: WWAN hardware radio set enabled
12:37:51 NetworkManager: <info> [1696757871.8350] manager: rfkill: WWAN enabled by radio killswitch; disabled by state file
12:37:51 NetworkManager: <info> [1696757871.8190] Loaded device plugin: NMWwanFactory (/usr/lib/
12:37:51 NetworkManager: <info> [1696757871.8124] manager[
So rfkill is seeing it and addressing it, the NNWwanFactory module is being loaded, but the device is not being left as enabled...
That is what I know about it.
Is anyone going to triage this soon? It has been 5 days now... When I refer a user to file a bug report, it's because I have faith that when I do, it's the correct thing to do for the improvement of Ubuntu, that something is wrong, it is not working as expected, that can possibly be corrected.