Wi-Fi and bluetooth appear as disabled

Bug #1995297 reported by José Rojas
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
New
Undecided
Unassigned

Bug Description

According to rfkill, my Bluetooth (and Wi-Fi) devices are "blocked by hardware". Nonetheless, bluetooth is functional, when connected to a device.

When there's no active connection, bluetooth appears as disabled in the panel.
When I turn on a device that's already peered, it gets automatically connected and the popout message when I place the cursor in the panel's icon reads "bluetooth active- One active connection".
But when I click on the bluetooth icon on the panel, an error message appears that reads that bluetooth is OFF, but in reality it is ON and CONNECTED to a device.

Something similar might be happening to the Wi-Fi as it is also shown as "disabled" and can't be enabled.

PS. Some days they have worked fine. I mean, I have turned on the laptop and "magically" both bluetooth and wifi were working.

But, unfortunately they aren't working now and haven't been working for a few days already.

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: network-manager 1.40.0-1ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7
Uname: Linux 5.19.0-23-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Mon Oct 31 12:01:24 2022
InstallationDate: Installed on 2022-03-01 (244 days ago)
InstallationMedia: Xubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
IpRoute:
 default via 192.168.42.129 dev enx025505083162 proto dhcp src 192.168.42.54 metric 100
 169.254.0.0/16 dev enx025505083162 scope link metric 1000
 192.168.42.0/24 dev enx025505083162 proto kernel scope link src 192.168.42.54 metric 100
SourcePackage: network-manager
UpgradeStatus: Upgraded to kinetic on 2022-10-22 (9 days ago)
nmcli-nm:
 RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
 running 1.40.0 connected started full enabled enabled disabled missing enabled

Revision history for this message
José Rojas (josefranw) wrote :
Revision history for this message
José Rojas (josefranw) wrote :

Fixed by echo "blacklist sony-laptop" | sudo tee /etc/modprobe.d/sony-laptop.conf

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