Hello,
I'm trying to connect internet with mobile broadband module card DW5811e Snapdragon™ X7 LTE but when I finished to set in GUI, asked informations, anything happens. (screenshot join) Message in Network-Manager says "unavailable".
I am using Ubuntu 18.04.2 LTS.
I tested the module under Linux Mint LMDE 3 Cindy with a LIVE USB and it works good.
I can give some information about the card and connection :
sudo mmcli -m 0
/org/freedesktop/ModemManager1/Modem/0 (device id 'hidden by me')
-------------------------
Hardware | manufacturer: 'Dell'
| model: 'MBIM [413C:81B6]'
| revision: 'SWI9X30C_02.24.05.06'
| supported: 'gsm-umts, lte'
| current: 'gsm-umts, lte'
| equipment id: 'hidden by me'
-------------------------
System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb2/2-2'
| drivers: 'cdc_mbim'
| plugin: 'Dell'
| primary port: 'cdc-wdm1'
| ports: 'cdc-wdm1 (mbim), wwp0s20f0u2i12 (net)'
-------------------------
Numbers | own : 'unknown'
-------------------------
Status | lock: 'none'
| unlock retries: 'sim-pin2 (3)'
| state: 'disabled'
| power state: 'on'
| access tech: 'unknown'
| signal quality: '0' (cached)
-------------------------
Modes | supported: 'allowed: 3g, 4g; preferred: none'
| current: 'allowed: 3g, 4g; preferred: none'
-------------------------
Bands | supported: 'unknown'
| current: 'unknown'
-------------------------
IP | supported: 'ipv4, ipv6, ipv4v6'
-------------------------
3GPP | imei: '(hidden by me)'
| enabled locks: 'fixed-dialing'
| operator id: 'unknown'
| operator name: 'unknown'
| subscription: 'unknown'
| registration: 'unknown'
-------------------------
SIM | path: '/org/freedesktop/ModemManager1/SIM/0'
-------------------------
Bearers | paths: 'none'
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: network-manager-config-connectivity-ubuntu 1.10.6-2ubuntu1.1
ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-16-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 20 18:07:34 2019
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2019-03-15 (4 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
IpRoute:
default via 192.168.42.129 dev enp0s20f0u9 proto dhcp metric 100
169.254.0.0/16 dev enp0s20f0u9 scope link metric 1000
192.168.42.0/24 dev enp0s20f0u9 proto kernel scope link src 192.168.42.245 metric 100
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=false
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-con:
NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT AUTOCONNECT-PRIORITY READONLY DBUS-PATH ACTIVE DEVICE STATE ACTIVE-PATH SLAVE
Connexion filaire 2 eb77c09e-864c-349d-bd6b-6cb8895377fe ethernet 1553101500 mer. 20 mars 2019 18:05:00 CET yes 4294966297 no /org/freedesktop/NetworkManager/Settings/4 yes enp0s20f0u9 activated /org/freedesktop/NetworkManager/ActiveConnection/2 --
Connexion filaire 1 b2ad30fe-7283-3e17-b614-61743aae30d1 ethernet 1553020238 mar. 19 mars 2019 19:30:38 CET yes 4294966297 no /org/freedesktop/NetworkManager/Settings/1 no -- -- -- --
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
running 1.10.6 connected started full enabled enabled enabled enabled disabled
This is most probably covered by the update to modemmanager 1.10, bug 1819615.