[bionic] Locating necessary Network Manager plugins (for example, OpenVPN) is not a good experience

Bug #1744015 reported by Mike Pontillo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
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Bug Description

Steps to reproduce:

(0) Install Bionic desktop
(1) Observe that only PPTP connection type is available when adding a VPN in the UI (using any method).
(2) Run `sudo apt-get install network-manager-openvpn`.
(3) Observe that in the top panel "VPN Settings" option, clicking the "+" next to "VPN" does not reveal any new VPN type options.
(4) Run `nm-connection-editor` from the command-line, and observe that not only is there no option to add an OpenVPN connection, but in addition, the following message is printed on the console:

** Message: vpn: (openvpn,/usr/lib/NetworkManager/VPN/nm-openvpn-service.name) file "libnm-vpn-plugin-openvpn.so" not found. Did you install the client package?

Installing `network-manager-openvpn-gnome` seems to do the right thing, but the process of finding what should be installed isn't obvious to the user.

Revision history for this message
Mike Pontillo (mpontillo) wrote :

IMHO, it would be nice if the Desktop install supported all the VPN plugins out-of-the-box. Users shouldn't need to hunt for plugin packages to install.

description: updated
summary: - [bionic] Installing network-manager-openvpn is not enough to add OpenVPN
- options to the connection editor
+ [bionic] Locating necessary Network Manager plugins (for example,
+ OpenVPN) is not a good experience
description: updated
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