Bluetooth stops working shortly after connecting to WiFi

Bug #1730993 reported by John W. Galvin
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

On a Lenovo T570 laptop with an Intel Dual Band Wireless-AC 8265, Wi-Fi, 2x2 802.11ac + BT4.2 chipset and a fresh install of Ubuntu 17.10, when using WiFi, bluetooth will stop working within a minute or two of connecting to WiFI. Specifically a bluetooth mouse (Logitech MXAnywhere2) will stop working under these circumstances and will not work again until the laptop is restarted. This does not happen when WiFi is not in use (no network or wired network). This did not happen at all in Ubuntu 17.04.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: network-manager 1.8.4-1ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 8 10:16:05 2017
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2017-11-06 (1 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
IpRoute:
 default via 192.168.18.1 dev enp0s31f6 proto static metric 100
 169.254.0.0/16 dev enp0s31f6 scope link metric 1000
 172.16.208.0/24 dev vmnet1 proto kernel scope link src 172.16.208.1
 192.168.18.0/24 dev enp0s31f6 proto kernel scope link src 192.168.18.39 metric 100
 192.168.85.0/24 dev vmnet8 proto kernel scope link src 192.168.85.1
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-nm:
 RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
 running 1.8.4 connected started full enabled enabled enabled enabled enabled

Revision history for this message
John W. Galvin (live2fly) wrote :
summary: - Bluetooth stops shortly working after connecting to WiFI
+ Bluetooth stops working shortly after connecting to WiFi
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
klogg (joculator-gmail) wrote :

Same issue:
 - Lenovo X1 Carbon (5th gen) with Intel Dual Band Wireless-AC 8265 Wi-Fi 2x2 802.11ac + BT4.2 chipset
 - Ubuntu 17.10
 - Logitech MX Anywhere 2 bluetooth mouse

Revision history for this message
klogg (joculator-gmail) wrote :

Workaround with disabling bt_coex described here:
https://unix.stackexchange.com/questions/335329/bluetooth-mouse-stops-working-after-a-few-seconds-networkmanager-issue

It _seemingly_ works for me, but this is not a solution

Revision history for this message
Krisztian Poos (rocky-poos) wrote :

Same Issue,
Lenovo T470P, Thinkpad Laser Bluetooth Mouse, Ubuntu 17.10

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