pptp vpn cannot be easily connected in gnome network manager and gnome control center

[David Gil]

I tried to reactivate a VPN (for PPTP) several times again and again using PPTP, and it is just that it just suddenly turns off every time I try to turn on. There is no process ongoing for PPTP.

I tried to use an OpenVPN plugin for VPN, it works depending on the VPN server.

I depend on VPN a lot especially on FreeVPN PPTP.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-control-center 1:3.26.1-0ubuntu4
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 20 07:48:21 2017
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2017-10-19 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcEnviron:
 LANGUAGE=en_PH:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_PH.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

[David Gil (davidjosephgil)]

I think this error report had a similar problem, the bug report said it is not GNOME problem: https://bugzilla.gnome.org/show_bug.cgi?id=773163

On the other hand, I created this same bug report to GNOME: https://bugzilla.gnome.org/show_bug.cgi?id=789341 with a video to express clearly what the problem I'm having.

[David Gil (davidjosephgil)]

I think this error report had a similar problem, the bug report said it is not GNOME problem: https://bugzilla.gnome.org/show_bug.cgi?id=773163

On the other hand, I created this same bug report to GNOME: https://bugzilla.gnome.org/show_bug.cgi?id=789341 with a video to express clearly what the problem I'm having.

[Sebastien Bacher (seb128)]

The issue might not be in gnome-control-center but their interface could at least communicate what the error is or that there is an error to the user

[David Gil (davidjosephgil)]

If that could be the case, I updated the bug report to NetworkManager component of GNOME instead. https://bugzilla.gnome.org/show_bug.cgi?id=789341

[David Gil (davidjosephgil)]

I tried to address the user issue part using the virtual machine version of Ubuntu 17.10. It is still the same.